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Re: How Other Staffs In The Office See It Admins by Nobody: 8:47am On Oct 12, 2016 |
Guys that's how it is in every company. But if the necessary IT tool is put in place, you can actually make fool of these users. Had similar experience but since my coy implemented IT service desk software, the call is gradually reducing because if any on calls IT for any issue it will be logged in the software and at the end of the month the report will show how foolish the users are. For example: A user can not log into an application and called IT for service request, after so much discussions with the user, he finally confessed he forgot password, that he doesn't have to type password whenever he wants to use the application. Some users tend to lie when they don't want to work. Most of them will say not network even when the don't login to the network. I've experienced some situations where users want computer to FLY, cook and do all sort of magic for them. NOTE: If your company can put in place a service desk solution and it's being supported by top management of your company. The call will reduce. Because there will be a single point of call and it will be logged into the system. I've had a manager called me personally that he forgot his password, after helping him out, i logged it in the software. He had to call and ask me why. Since then most users are reluctant to call, they tend to do a first check before calling. It will take a while but it's definitely achievable. 4 Likes |
Re: How Other Staffs In The Office See It Admins by Sibrah: 8:50am On Oct 12, 2016 |
frrank:fun indeed. The type that bring bad memory ehn? |
Re: How Other Staffs In The Office See It Admins by oluplus(m): 8:53am On Oct 12, 2016 |
patriotic9jaboy:Guy, you dont have to hate. Be positive. Op will not be fired IJN. 1 Like |
Re: How Other Staffs In The Office See It Admins by umcsolutions: 8:56am On Oct 12, 2016 |
Very True!!! viqueta: |
Re: How Other Staffs In The Office See It Admins by Kennyfancy(m): 8:57am On Oct 12, 2016 |
viqueta:sir am an up-coming IT practitional, cn i gt ur contact so you can put me through in certain aspect 1 Like |
Re: How Other Staffs In The Office See It Admins by Sibrah: 8:58am On Oct 12, 2016 |
Is it the part where people refuse to do their work and blame brand new system or where the hr calls you and start recounting the offenses of all past IT you didn't even interact with? |
Re: How Other Staffs In The Office See It Admins by Afam4eva(m): 8:59am On Oct 12, 2016 |
IT staff don suffer i swear. I had a taste of the expectations people have of IT staffs. There's nothing i did not attempt to repair as an IT staff. It's worse when you try to explain to them that you're just a software guy. They will ignorantly be like "You're not that good then". E remain small make people carry their fridge from house make i dey repair. 2 Likes |
Re: How Other Staffs In The Office See It Admins by theGistsonline: 9:03am On Oct 12, 2016 |
patriotic9jaboy:lol! Yes! & it seems like a glorified mechanic/ carpentry job |
Re: How Other Staffs In The Office See It Admins by LockDown69(m): 9:08am On Oct 12, 2016 |
I can relate to that. |
Re: How Other Staffs In The Office See It Admins by Scholar8200(m): 9:18am On Oct 12, 2016 |
viqueta:What skills are to be possessed by a would be IT admin especially for one that does not have a degree in IT ? |
Re: How Other Staffs In The Office See It Admins by BossLadyF(f): 9:29am On Oct 12, 2016 |
Even as a female, I experienced it and some days I'll go home really tired but I must resume work as early as 8am the next day. I was given a placement as a consultant but I became a consultant, an accountant, a cleaner, a messenger, a secretary, etc. Just because I was the youngest IT personnel. My working hours were supposed to be 8am-4pm but some days I'll leave the office by 6:30pm. Even some weekends, he calls me to take files from the office to his wife if he's not in town or to mail documents to him if necessary. Meanwhile he has a PA and a Secretary. I couldn't take it one day when one of his babe came to my office and asked me why I didn't pump water. I told her she should ask the office assistants and she said "don't you know it's also part of your job?". I had to tell her my mind and tendered my resignation but it wasn't approved though cos my boss was scared I might tell his wife out of anger. 1 Like 1 Share |
Re: How Other Staffs In The Office See It Admins by Stanbeto: 9:38am On Oct 12, 2016 |
Na wetin we dey see o |
Re: How Other Staffs In The Office See It Admins by richidinho(m): 9:38am On Oct 12, 2016 |
Mearicute:... |
Re: How Other Staffs In The Office See It Admins by viqueta(m): 9:52am On Oct 12, 2016 |
lool....you can imagine talktrue1: |
Re: How Other Staffs In The Office See It Admins by viqueta(m): 9:53am On Oct 12, 2016 |
you no lie my brother Wilson125: |
Re: How Other Staffs In The Office See It Admins by viqueta(m): 9:54am On Oct 12, 2016 |
thanks for the respect bro, e no easy but e go better sixtus3606: 1 Like |
Re: How Other Staffs In The Office See It Admins by viqueta(m): 9:55am On Oct 12, 2016 |
My point exactly brother, them go dey disturb you for things wey no concern you frrank: 1 Like |
Re: How Other Staffs In The Office See It Admins by Michaelamara: 9:58am On Oct 12, 2016 |
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Re: How Other Staffs In The Office See It Admins by viqueta(m): 9:58am On Oct 12, 2016 |
I always admire and appreciate ladies who are doing IT jobs, it's not easy for a guy not to talk of a lady.Kudos to you dear, you can always quote me when you need any form assistance from me and hope you won't mind if i do same to to? my email add is sleemdezine@gmail.com dayus12: 1 Like |
Re: How Other Staffs In The Office See It Admins by viqueta(m): 10:00am On Oct 12, 2016 |
my pleasure sir,my email is sleemdezine@gmail.com, follow me on twitter @viqueta Kennyfancy: |
Re: How Other Staffs In The Office See It Admins by viqueta(m): 10:03am On Oct 12, 2016 |
wow....so nice to know that females are really venturing into IT as a full time job, kudos to you dear, please feel free to quote me if you ned any assistance as regards IT issues or send a mail to sleemdezine@gmail.com BossLadyF: |
Re: How Other Staffs In The Office See It Admins by noblet2(f): 10:05am On Oct 12, 2016 |
I remember someone called me just to ask for extra power pack, that he left his own at home. 1 Like |
Re: How Other Staffs In The Office See It Admins by viqueta(m): 10:06am On Oct 12, 2016 |
please bro how can i reach you cos i think am interested in that software ibrodex: |
Re: How Other Staffs In The Office See It Admins by noblet2(f): 10:07am On Oct 12, 2016 |
frrank: The list is endless. 1 Like |
Re: How Other Staffs In The Office See It Admins by viqueta(m): 10:11am On Oct 12, 2016 |
another female in the IT world, kudos to you sis, please feel free to quote me if you need any form of assistance as regards IT issues noblet2: |
Re: How Other Staffs In The Office See It Admins by Nobody: 10:22am On Oct 12, 2016 |
viqueta: You can google ITIL service desk software. there are many of them out there but you have to be sure of what you want to achieve with the software and whether the software is flexible enough to cater for your need. Google 'manage engine'. |
Re: How Other Staffs In The Office See It Admins by viqueta(m): 10:24am On Oct 12, 2016 |
thanks bro, am on it ibrodex: |
Re: How Other Staffs In The Office See It Admins by BossLadyF(f): 10:32am On Oct 12, 2016 |
viqueta: Thanks dear. I sure will |
Re: How Other Staffs In The Office See It Admins by Azeeztaophic(m): 10:59am On Oct 12, 2016 |
My guy in the office na so the thing be. |
Re: How Other Staffs In The Office See It Admins by dayus12(f): 11:05am On Oct 12, 2016 |
viqueta: Yeah...Thanks....I will surely contact when need be... |
Re: How Other Staffs In The Office See It Admins by Godbest(m): 11:16am On Oct 12, 2016 |
seriously I must confess you are reading my mind. This set of people frustrate me everyday ...... But I love my job, and that is what keep motivating me every day at work #IAMANITtechnician. funny enough after you have help them fix their issue , all they say is "Is it not just this small thing what ,, so big in it, I can even do it myself if i have your brain"' they are just too annoying viqueta: 2 Likes |
Re: How Other Staffs In The Office See It Admins by Nobody: 11:39am On Oct 12, 2016 |
Godbest: I can feel your pains. I've been in this situations many times. The resent was a user correcting me on a default remote connection i hard coded for an in-house program. All effort to let the user understand that the code is correct as it is were proven abortive. The user insist that the connection is not correct. I just laughed in my mind and reported the whole scenario on our service desk. 1 Like |
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