United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikeja
Contract Type: Permanent

Role and Responsibilities
Customer Relations:

* Ensure proper documentation for all new and existing accounts.
* Ensure timely opening of new accounts on the system.
* Engage customers to cross sell bank products and services
* Support branch sales and service team.
* Process customer’s account opening, transfer, and closure request.
* Sale to prospective customers UBA’s E-banking products (U-Direct, U-Mobile, U-Pay, Prepaid cards,
* Debit cards), enroll new customers, and resolve related issues.
* Increase product sales, and customer loyalty by maintaining good client relationship.
* Branch General Ledger (GL) proofing.
* Cheque book issuance and maintenance.

Requirements 
Key Skills:

* Excellent customer service orientation
* High level of integrity
* Good verbal & written communication skills
* Selling skills
* Focused, Motivated & Results Oriented
* Paying attention to details
* Good interpersonal skills
* Fast and error-free processing
* Strong problem resolution skills

Knowledge:

* Sound knowledge of Banking products and services
* Good understanding of the operational, credit and regulatory risks facing the business

Education Requirements:

* Minimum Educational level – Diploma (OND/HND) in any Social science or Art related discipline.

Experience:

* Prerequisite -Customer service experience Sales knowledge, skill & experience
* Age: 27 years
Application Closing Date
30th March, 2017.

Method of Application
Interested and qualified candidates should follow this link
http://uba.jb.skillsmapafrica.com/JobSearch?SelectedCountryCode=NG&KeyWords=Type%20keywords%20here&CountryList=System.Collections.Generic.List%601[SkillsMap.Models.SelectableCountry]&CurrencyList=System.Collections.Generic.List%601[SkillsMap.Models.SelectableCurrency]&InitiateSearch=True

i dnt understnd d page after i use d above listed link