abhosts:
The last time I paid cash before delivery was to konga and It took about 2 months for me to receive the item after several calls. That was when i vowed never to try such again. So any Nigerian company that cannot do cash on delivery or at a nearby pickup centre is not for me.

NextGovernor:
Any good thing that comes to Nigeria is always abused....

Democracy abused
Communication abused
Internet abused (yahoo yahoo)

Nigerians must find a dubious way out of a good invention of innovation to scam or defraud his populace...

We must change our negative mentality before we can improve in this country..

clickbnkgod:
Well to me I don't even know why this online markets are doing pay on delivery service, it is a bad strategy right from time. But still they still go on to do it as per competition strategy.

Before you quote me and shout "that is how it is been done in developed country" please note that you use "developed" moreover what is obtained in one place may not be necessarily obtained in other climes.

I am just happy they are getting it right now. Instead of risking the safety of their agents, they should make their payment portal more effective.



Check my signature guys

ifyalways:
Paying upfront for anything online in Nigeria can be tricky. You see and pay for original online, you get the opposite ; lowest of all low China on delivory.

POD works for me as I can inspect and reject if it's not the quality is ordered for.

Primusinterpares:
Nothing person nor go see 4this Nigeria wen we deu so

verygudbadguy:
I don't think that the best option they are left with....

Now, to address some of you saying that they are abusing it... The newly reviewed Cash Lite policy would crash their business under 6 months considering the large amount of penalty charges they would pay over that period. For every deposit above 3 million will cost them a great deal of money.

What i think they should enforce is no cash payment on delivery. There should be option of paying with debit card and other online means available. The risk of carrying cash around is too much, considering what happened to the Jumia delivery guy.

Ralphlauren:


. All you have to do is reject it immediately, complete the returns form and hand it back immediately to the courier company.

I have bought items (fully paid for) and changed my mind later and all I did was refuse the courier company to deliver (I didn't sign to confirm delivery) and the item was sent back to the company and refund was processed.

Refunds take between 5-7 days while some companies let you know in their terms and conditions that it could take up to 21 days to get a refund.

BruzMoney:


so one should wait for 21days to get a refund?

ifyalways:
Paying upfront for anything online in Nigeria can be tricky. You see and pay for original online, you get the opposite ; lowest of all low China on delivory.

POD works for me as I can inspect and reject if it's not the quality is ordered for.

alt3r3g0:


“Our decision was necessitated by the increasing risk and security challenges posed by this payment option. Also, to reduce the amount of cash carried from one location to another by our delivery staff. We encourage our customers to make use of our other secured electronic payment options such as online payment or bank transfer for payments.

your suggestion is already covered in the article.

Ralphlauren:


. All you have to do is reject it immediately, complete the returns form and hand it back immediately to the courier company.

I have bought items (fully paid for) and changed my mind later and all I did was refuse the courier company to deliver (I didn't sign to confirm delivery) and the item was sent back to the company and refund was processed.

Refunds take between 5-7 days while some companies let you know in their terms and conditions that it could take up to 21 days to get a refund.

verygudbadguy:


Not totally covered.

The article didn't state if they would accept debit card or provide POS going forward. What i sense is this, they want to encourage payment on order except i am not getting them clearly.

Anyways, it would have been clearly if they made it "No cash payment on delivery" rather than no payment on delivery since there are various means of payment other than cash.

Onegai:


I have never paid Cash On Delivery. I buy from small retailers, not Jumia and Konga. Smaller Companies tend to want to protect their business better so will send out the right items. I once purchased Body Butters from one to send to someone else, whole transaction was smooth without me seeing the product till months later. It really depends on the company. The company I work with, we use actual pictures of our products and offer a Tracking number with every shipment. If there is an issue, they have at least 3 people in Customer Care to answer. So far, most of the Natural-Organic lifestyle brands follow this route.

alt3r3g0:


if you have a card for pos, you can as well pay with the same card on the online platform as you place your order.

verygudbadguy:


Yes. You are right.

But for someone like me, i prefer to see what i am buying before making payment.

“We believe this will also play an active role in the growth of e-commerce business in Nigeria, as well as give a new dimension to the business” added Eyo. In line with the suspension, refunds for unsatisfied customers would now be processed within a maximum of 48 hours while only customers who have shopped on PayPorte for five times or more will be able access the POD option from the 10th April pending its total discontinuation.

alt3r3g0:



The bolded addresses your concerns.

The have put checks in place, and also to protect their delivery men. I believe this is the best approach as we human beings use our hands to sabotage every innovation.

Lol.

You work with Payporte?

You seem to know more that the article itself.