Where is SERVICOM?Where is SERVICOM? These were the last words in my worried mind as I walked out of a public establishment yesterday. Yes, I was indeed worried. Not just worried but also disappointed.

It hurts whenever we are made to confront the inevitable in most government offices in Nigeria. I was served with a fair share of service ill-treatment in one of our government office. And it was not a funny experience.

Along with other Nigerians that came to receive service in that agency, we were disdainfully treated. To say the least, we were literally discarded like the piece of rags that have long outlived their usefulness.

While we made our ways out of the door like wounded soldiers, my gaze fell on the fading emblem of SERVICOM which was posted conspicuously on the notice board. And then I reasoned; where is SERVICOM when all these service wounds were inflicted upon us?

I know that Nigerians can easily relate with my experience. The service experiences we have in our public institutions are generally demeaning and pitiable.

Read all here: http://www.nigeriacustomer.com/where-is-servicom/