seyema:
On 18th of June 2017, I lost my xiaomi note 4 and I felt I need a replacement as quick as possible since I can't wait to get another one from AliExpress.

Gptech:
Op, please modify, you actually lost your charger not phone. Also, this is a wake up call to try and always get products with QR code, so you can scan for authentication.

djtommy:
You can just change the usb to a faster one

criticalphone:
this is not their fault entirely ...

iliyande:
All my chargers are imported.
apart from slow charging there are tendency that your battery is at risk

pachman:

I also bought one and after leaving it to charge overnight.. Woke up next morning to a blown charger

seyema:

Incredible!

pachman:

I also bought one and after leaving it to charge overnight.. Woke up next morning to a blown charger

emeraldknytt:
LMAO, Really sorry for OP but you can not sod off potential buyers of SOLAT like that... If you want a traditional charger, I will completely recommend the conventional BB playbook Charger (5V 1.8A), make sure you look out for mediocrity cos our Aba brothers have indulged us by creating a cheaper knock off. 'luck with your quest.

Keballl:


And you believ Solat doesn't deserve some reprimand for cheating her customer without remorse or care ?

emeraldknytt:
Please, do not get me wrong. I am no advocate for rip-offs, it pisses the hell outta me but an awful lot still hold SOLAT in high esteem, including me. To an extent, most staff in places like that are not well train in complaints management, all they know is persuasion for first buys. OP, should move on and get a better of it by making use of what he has or try my aforementioned viable option.

Keballl:


Why should the OP just move on while the organization refuses to do the right thing in appeasing a cheated customer.

How many unsatisfied customers will need to move on just to paper the crack of an agency with a retinue of fraudulent staffs ?

We need to start demanding for the best from ourselves or we continue to feed the fraudulent appetite of these so called "trusted" Coys.

emeraldknytt:
LMAO, Really sorry for OP but you can not sod off potential buyers of SOLAT like that... If you want a traditional charger, I will completely recommend the conventional BB playbook Charger (5V 1.8A), make sure you look out for mediocrity cos our Aba brothers have indulged us by creating a cheaper knock off. 'luck with your quest.

Keballl:


And you believ Solat doesn't deserve some reprimand for cheating her customer without remorse or care ?

emeraldknytt:
Please, do not get me wrong. I am no advocate for rip-offs, it pisses the hell outta me but an awful lot still hold SOLAT in high esteem, including me. To an extent, most staff in places like that are not well train in complaints management, all they know is persuasion for first buys. OP, should move on and get a better of it by making use of what he has or try my aforementioned viable option.

seyema:


Check this thread and see how someone complained about them also last year https://www.nairaland.com/3045308/experience-solat-telecoms-cocoa-mall

emeraldknytt:
That is why I love Naija countrymen, we all stereotype major outlets and stores. In a way, OP's message is a wake-up call and in the other, it is baseless to a lay man (no offense OP).


OP's experience ====>He wanted a Charger, He saw the rating on paper, He bought it, discovered the rating seemed not real in reality and now he wants a refund.

Solat Business View====> We get a customer, persuade him with specs even though we haven't sampled the commodity, Customer buys it an later wants to return it under what precept: Not charging Fast. We test it, it charged 4% in 10mins (not a biggie for Solat, so far it added up). Also, No business venture will own up to cheating its customer o!


Now in the Nigeria market, You can't use such simple cases to win off (except in the case of visible fast charge technology like Infinix's flash Charge⚡⚡ and Qualcomm's Quick Charge) since you haven't much proof to convince those who know nothing about smartphones (imagine the staff labelling Xiaomi as an ordinary Chino).

In light of this occurrence, I hope the OP will learn from past experience, reach a pact with your seller (especially when you are on a budget) and fully test the commodity within 2 days (with the third day being the max). So my brother, this is Nigeria for you.. Shipping is nice but it isn't without its flaws too. Everyone cheats and get cheated on (not every form of cheat is money inclined)... That is a posi-negative thing called L.I.F.E.

emeraldknytt:
Me, I am not surprised but just be very cautious when buying from someone, Outlet or mini shop. Also, it isn't a bad idea to seek help from folks around here also Xiaomi has its thread on NL and Xiaomites are one symbiotic family.

seyema:


Nice word, The 1st time I saw the charger was with someone that bought a new Samsung tablet and the charger was so good that I even dey beef the charger. By the time I lost my xiaomi charger, something just felt in my head that this the perfect replacement for it not knowing that i'm actually buying a crap!

Later some people will be saying we should buy naira to grow naira. Sellers on aliexpress don't behave like this cos they will do anything to get the 5star!

Anyway, I have counted it as my loss. I will soon order for Aukey charger from reputable seller on Aliexpress.