sorextee:
Auto renewal is very important. I work in a telco and I can tell u how important it is.

Same you complaining that it shld be turned off, others complain about how they opted out their data plan, forgot to roll over and they lost their data.

A customer came to my office, complaining bout how he lost close to 55gig data, all becos he forgot to roll it over. Despite the warning sms he got, bout his data. Checks on his line showed that he actually opted out by himself.

jaymejate:
No! Becos Its Optional. U Can Turn It Off

Ohammadike:
Their is a provision for stopping auto renewal personally I like auto renewal

Divay22:
You can cancel it..
But it can't be done by default...

martyns303:
It was supposed to be for convenience.
1. you don't have to resubscribe everytime
2. you don't get disconnected in the middle of something important
3. unused data is rolled over.

NB: you are also warned 2 days prior that your subscription will soon expire, and you would be advised to cancel auto renewal if u don't wish to renew ur sub. for MTN it is usually something like sending "NO103" to 131.

I understand it is when u do N200 sub for the day and by tomorrow they collect another N200 you have planned to make calls with

nowpresence:
personally, I love it.

sorextee:
Auto renewal is very important. I work in a telco and I can tell u how important it is.

Same you complaining that it shld be turned off, others complain about how they opted out their data plan, forgot to roll over and they lost their data.

A customer came to my office, complaining bout how he lost close to 55gig data, all becos he forgot to roll it over. Despite the warning sms he got, bout his data. Checks on his line showed that he actually opted out by himself.

SLIDEwaxie:
How is you, forgetting to turn off auto subscription be blamed on the provider?

Anything sha o push blame

calberian:
In December, I had two separate data packages running concurrently because of the aimless autorenewal feature.

Upon calling MTN customer care, it became evident that they're aware of the difficulty that customers go through as a result but they'd rather fold their arms and smile to the bank to reap from where they did not sow.

I made it clear to them that they should not claim to be surprised when thunder from above strikes them after riding to the top on the backs of those who give out hard-earned resources to support their business.

Needless to say, I shifted from the expensive and poor data and call service of MTN to the just as expensive but excellent data and call service of Etisalat.

uuzba:

Personally, you love it? What about impersonally, do you still love it?

Ontarget:
I can't count the total amount of money I have lost through auto-renewal subscription. Sometimes I forget to turn it off and my airtime gets deducted when I didn't mean to subscribe again. I know a lot of people can relate with this. Don't you guys think auto-renewal should be turned OFF by default. Any subscriber who wants auto-renewal should then activate it himself. It seems there is currently no way to turn off auto-renewal permanently. Each new subscription turns it ON again after turning it OFF previously, and this makes it quite easy to forget turning it OFF after each new subscription. I think the mobile networks have designed it this way to rob subscribers heavily.

Raph01:
that's why i use one sim to browse the internet and the other for calls. anything that makes me recharge on it, i know its for browsing. so they can auto-renew if they like.

its totally uncool tho.

bedfordng:
they everything has its own advantage. thanks to auto renewal else some of us can totally lose their airtime due to direct usage of the airtime once the data is exhausted. I can't count the number of times I got my airtime sucked up due to data exhausting. since they have auto renewal by default, first thing to do after subscribing is to deactivate before using.

sorextee:
Auto renewal is very important. I work in a telco and I can tell u how important it is.

Same you complaining that it shld be turned off, others complain about how they opted out their data plan, forgot to roll over and they lost their data.

A customer came to my office, complaining bout how he lost close to 55gig data, all becos he forgot to roll it over. Despite the warning sms he got, bout his data. Checks on his line showed that he actually opted out by himself.

SLIDEwaxie:
your name is truly 'offpoint'. Your argument is truly off the point.

In the scenario you just illustrated, you are totally wrong.

Auto subscription is like you telling the guy where to take the key and take the money for the gift, so far you didn't disable it!

There is an option for you to stop it but you didn't.

So, you can't blame the delivery man for taking the key where you asked him to and taking his money, when you didn't keep your keys away from him!

Ontarget:
I can't count the total amount of money I have lost through auto-renewal subscription. Sometimes I forget to turn it off and my airtime gets deducted when I didn't mean to subscribe again. I know a lot of people can relate with this. Don't you guys think auto-renewal should be turned OFF by default. Any subscriber who wants auto-renewal should then activate it himself. It seems there is currently no way to turn off auto-renewal permanently. Each new subscription turns it ON again after turning it OFF previously, and this makes it quite easy to forget turning it OFF after each new subscription. I think the mobile networks have designed it this way to rob subscribers heavily.

Ohammadike:
Their is a provision for stopping auto renewal

Offpoint:

Tell me how important is the crap? how would like I brought my product to your house, even when you're not around... I dropped it on your doorstep.. then get in your house and take any money I see.. isn't that stealing?