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Nairaland Forum / Science/Technology / Phones / AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? (12504 Views)
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AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Nobody: 5:59pm On Feb 12, 2018 |
I can't count the total amount of money I have lost through auto-renewal subscription. Sometimes I forget to turn it off and my airtime gets deducted when I didn't mean to subscribe again. I know a lot of people can relate with this. Don't you guys think auto-renewal should be turned OFF by default. Any subscriber who wants auto-renewal should then activate it himself. It seems there is currently no way to turn off auto-renewal permanently. Each new subscription turns it ON again after turning it OFF previously, and this makes it quite easy to forget turning it OFF after each new subscription. I think the mobile networks have designed it this way to rob subscribers heavily. 28 Likes 1 Share |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Ohammadike: 6:37pm On Feb 12, 2018 |
Their is a provision for stopping auto renewal personally I like auto renewal 1 Like |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by martyns303(m): 7:35am On Feb 13, 2018 |
It was supposed to be for convenience. 1. you don't have to resubscribe everytime 2. you don't get disconnected in the middle of something important 3. unused data is rolled over. NB: you are also warned 2 days prior that your subscription will soon expire, and you would be advised to cancel auto renewal if u don't wish to renew ur sub. for MTN it is usually something like sending "NO103" to 131. I understand it is when u do N200 sub for the day and by tomorrow they collect another N200 you have planned to make calls with 32 Likes 1 Share |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Hahnemann: 7:36am On Feb 13, 2018 |
The two guys above me stole my Auto FTC feature Shame on you 7 Likes 1 Share |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by lanreSamson: 7:37am On Feb 13, 2018 |
It is day light robbery. 5 Likes |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by uamose: 7:38am On Feb 13, 2018 |
I can relate bro it should be Turn off by default.. its so unfortunate that this mobile networks are here to rip us off our hard earn money. may federal govt fine fall on them! 6 Likes |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by trisha01(f): 7:39am On Feb 13, 2018 |
very annoying seriously! |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Raph01: 7:39am On Feb 13, 2018 |
that's why i use one sim to browse the internet and the other for calls. anything that makes me recharge on it, i know its for browsing. so they can auto-renew if they like. its totally uncool tho. 8 Likes |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by bidemz(m): 7:39am On Feb 13, 2018 |
One word @OP.......Be Vigilant!! 1 Like |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by AishaBuhari: 7:40am On Feb 13, 2018 |
From time immemorial. Glo is refusing to load full Nairaland page 3 Likes 1 Share |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by jaymejate: 7:40am On Feb 13, 2018 |
No! Becos Its Optional. U Can Turn It Off |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Offpoint: 7:40am On Feb 13, 2018 |
All this network provider are thieves, I subscribed Glo N500, when I exhaust it... I load a N1000 with the intention of subing 1k... immediately I recharged that's how they took my 5h in the name of auto renewal... even when I know I've turned it off before... call those thieves and they have nothing to do about.... that sh't should be stop 4 Likes 1 Share |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Activeman391(m): 7:40am On Feb 13, 2018 |
[quote author=uamose post=65020958]I can relate bro it should be Turn off by default[/quote supported |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by ZorGBUooeh: 7:40am On Feb 13, 2018 |
It's a day time robbery..They should scrap it. It's hard to stop auto renewal in sum network like MTN..You have to call customer care to stop it from there office. |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by livinus009(m): 7:41am On Feb 13, 2018 |
It's Broad day light Robbery... This Auto updates was one of the reasons NCC Fined MTN 3 years ago and they still haven't learnt from it.. MTN in particular are wicked thieves taking advantage of many Nigerian's gullibility 2 Likes 1 Share |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Divay22(f): 7:41am On Feb 13, 2018 |
You can cancel it.. But it can't be done by default... |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Kezifils(m): 7:41am On Feb 13, 2018 |
Credit balance mostly in 3 digits. Auto renewal cancels by default |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by RaaGhu: 7:42am On Feb 13, 2018 |
You are on point jare. Not only auto renewal ...what of voice message? 'if you would like to drop a voice message please stay on the line'? 1 Like |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by homehunters(m): 7:42am On Feb 13, 2018 |
You are quite right bro. Auto renewal should be completely turned off, and when a subscribers data finished there should be a notification asking him or her if they want it renewed. 4 Likes |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Darkseid(m): 7:43am On Feb 13, 2018 |
bidemz:Be Warned! Don't fall a Victim |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by calberian: 7:45am On Feb 13, 2018 |
In December, I had two separate data packages running concurrently because of the aimless autorenewal feature. Upon calling MTN customer care, it became evident that they're aware of the difficulty that customers go through as a result but they'd rather fold their arms and smile to the bank to reap from where they did not sow. I made it clear to them that they should not claim to be surprised when thunder from above strikes them after riding to the top on the backs of those who give out hard-earned resources to support their business. Needless to say, I shifted from the expensive and poor data and call service of MTN to the just as expensive but excellent data and call service of Etisalat. 7 Likes 1 Share |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by TeamLeader(m): 7:47am On Feb 13, 2018 |
Anto borrow na hin de vex me pass |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by sorextee(m): 7:48am On Feb 13, 2018 |
Auto renewal is very important. I work in a telco and I can tell u how important it is. Same you complaining that it shld be turned off, others complain about how they opted out their data plan, forgot to roll over and they lost their data. A customer came to my office, complaining bout how he lost close to 55gig data, all becos he forgot to roll it over. Despite the warning sms he got, bout his data. Checks on his line showed that he actually opted out by himself. |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Authoreety: 7:49am On Feb 13, 2018 |
martyns303:lols... ds ur last paragraph na im be d koko |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Offpoint: 7:53am On Feb 13, 2018 |
sorextee:Tell me how important is the crap? how would like I brought my product to your house, even when you're not around... I dropped it on your doorstep.. then get in your house and take any money I see.. isn't that stealing? 3 Likes |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by SLIDEwaxie(m): 7:53am On Feb 13, 2018 |
How is you, forgetting to turn off auto subscription be blamed on the provider? Anything sha o push blame
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Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by SLIDEwaxie(m): 7:57am On Feb 13, 2018 |
Offpoint:your name is truly 'offpoint'. Your argument is truly off the point. In the scenario you just illustrated, you are totally wrong. Auto subscription is like you telling the guy where to take the key and take the money for the gift, so far you didn't disable it! There is an option for you to stop it but you didn't. So, you can't blame the delivery man for taking the key where you asked him to and taking his money, when you didn't keep your keys away from him! 1 Like |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Reeberry: 8:06am On Feb 13, 2018 |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by lemexin: 8:06am On Feb 13, 2018 |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by maasoap(m): 8:09am On Feb 13, 2018 |
Ohammadike:It shouldn't have been default setting. |
Re: AUTO-RENEWAL: Are The Mobile Networks Robbing Subscribers? by Offpoint: 8:12am On Feb 13, 2018 |
SLIDEwaxie:lol at *Gift* how the hell is a product you forcefully delivered to me a gift? Why the hell would you active it for me in the first place? why don't let it be optional? why the hell would you keep activating it back each time I purchased the data? why won't notify me that you're about delivering my goods? Dude I know it's from part of the money you're feeding yourself that's why you're defending "Your partners in crime" 1 Like |
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