I got rubbed by some unidentified gun may on 12 January 2021, so they took my phone with the Sim card with it...
Since 12 January till date I have tried all possible means to get my lost sim card back to all to no avail because they keep cooking up new stories like;
1. Go get NIN ( which I have already)
2. Go & swear affidavit at the court ( already did)
3. It will cost you 1000 NGN ( like I care)


Here's is our conversation;

Glo customers care; "ummm well, the your photo passport photograph we have in our records doesn't have a white background"

Me: okay umm... Update it
customer care; we need to reregister the number...

Me: just do it

Customer service; am sorry sir the NCC have not lifted the ban on sim card replacement yet...

Me: wtf then my didn't you say so all this while

Meanwhile this has been going on for at least a month plus...

Abeg my people I only have one line both for business and otherwise...
I really need this sim back cos all my bank accounts are tied to number

Please I need your opinion
I take God Beg una

It's all network that will give you this problem

Androidpikin:
I got rubbed by some unidentified gun may on 12 January 2021, so they took my phone with the Sim card with it...
Since 12 January till date I have tried all possible means to get my lost sim card back to all to no avail because they keep cooking up new stories like;
1. Go get NIN ( which I have already)
2. Go & swear affidavit at the court ( already did)
3. It will cost you 1000 NGN ( like I care)


Here's is our conversation;

Glo customers care; "ummm well, the your photo passport photograph we have in our records doesn't have a white background"

Me: okay umm... Update it
customer care; we need to reregister the number...

Me: just do it

Customer service; am sorry sir the NCC have not lifted the ban on sim card replacement yet...

Me: wtf then my didn't you say so all this while

Meanwhile this has been going on for at least a month plus...

Abeg my people I only have one line both for business and otherwise...
I really need this sim back cos all my bank accounts are tied to number

Please I need your opinion
I take God Beg una

Hope they never move your money. Go to their main customer care office, the last time I was there it was Sim Swap they told me they can't do, but I had to go to the other network that refuse to give me simple 3G to retrieve my line.

OP, simply go to another of their offices.

or you could go to your bank to change the number on your accounts