I've had my phone on my ear for the past one hour plus some minutes waiting for MTN customer service to answer me because I am having a problem setting up an ipad for internet connection. The sim has old software and I need to update it since ipads can't send text messages by default. MTN customer service wouldn't answer me for more more than an hour now.

But they are declaring profits of trillions of naira and can't employ enough customer service personnel, or even sell sims with new software update, so that their customers can have an easy life.

Yeah I know some of you "good natured monkeys" will see me as beeing beefy and jealous. And I know you are "the happiest people in the world". For all those who are not happy that am complaining and want to claim that life is good when you can take nonsense in your stride please go here http://en.wikipedia.org/wiki/List_of_countries_by_life_expectancyto see where you are likely to end up if we do not fix this country. Search for your dear country.

Its getting to two hours now and am still waiting,having all their MTN music, slogans all what not of related sounds and music embedded in my brain now, hopefully I'll break the world record of longest customer service, UNANSWERED, call. Guinness?

180 minutes of unanswered customer service call. Did I break it yet!