Happy Sunday nairalanders

So I took a customer to a POS merchant where he used his ATM card to make transfer to my account.

The receipt clearly showed approved but it's been 2 days I'm yet to get the money.

I went back to the POS woman and she said once he transaction was approved that it will definitely reflect or I should go to the bank.

Who had similar experience?

What should I do?

Banks now have issues of delayed pending inflow. Get session ID for that transfer from the POS operator and visit your Bank, or even send your bank message on Twitter, IG or Facebook, they will resolve ASAP

Nairalander248:
Banks now have issues of delayed pending inflow. Get session ID for that transfer from the POS operator and visit your Bank, or even send your bank message on Twitter, IG or Facebook, they will resolve ASAP

I messaged first bank on Facebook and still sent them a mail

annayawchee:
Happy Sunday nairalanders

So I took a customer to a POS merchant where he used his ATM card to make transfer to my account.

The receipt clearly showed approved but it's been 2 days I'm yet to get the money.

I went back to the POS woman and she said once he transaction was approved that it will definitely reflect or I should go to the bank.

Who had similar experience?

What should I do?

you don't need to worry. Take that print out to Ur bank . The transaction will be tracked with the session id on that card and your account will be credited

Abudat:
you don't need to worry. Take that print out to Ur bank . The transaction will be tracked with the session id on that card and your account will be credited

thank you sir

annayawchee:
I messaged first bank on Facebook and still sent them a mail

So what was their response?

gaddafe:


So what was their response?

normal system reply

Yet to give me something concrete

annayawchee:
I messaged first bank on Facebook and still sent them a mail

Sure they will credit you

You get issues with bank you carry am come NL. No worry CBN go see am. CBN go carry your topic go front page. Jus dey watch.

The money is still in the agent's account. But they sometimes pretend as if they are unaware of this anomaly. Even if you go to the bank to get your statement, you will discover that the money didn't hit your account. So just get you print out and present to the PIS agent to do the needful. Talking from a personal experience.

Oksman:
The money is still in the agent's account. But they sometimes pretend as if they are unaware of this anomaly. Even if you go to the bank to get your statement, you will discover that the money didn't hit your account. So just get you print out and present to the PIS agent to do the needful. Talking from a personal experience.

The issue is the POS approved the transaction.

I've checked my statement,
It's not there.

I've mailed first bank about it.

annayawchee:
The issue is the POS approved the transaction.

I've checked my statement,
It's not there.

I've mailed first bank about it.

the receipt shows that it's a palmpay POS machine. Why don't you reach out to palm pay?