I made a huge mistake that almost cost me my job.
This is when I didn't understand the principles of Effective Communication.

Want to learn from my mistakes? Keep reading.

Five years ago, while working remotely at Andela, I learned a valuable lesson about the power of communication.

Over-communication is key for success.

I received a Slack message from a product manager on a Friday, asking me to check out a bug reported by an important customer.

Naively assuming I would fix it on Monday, I went off to enjoy my weekend, unaware of the consequences that awaited me.

When I returned on Monday, the product manager singled me out during the morning call. He accused me of not caring about customers, of ignoring him on Slack, and failing to provide feedback.

The weight of my mistake hit me hard, and I realised that a simple act of over communication could have saved me from this ordeal.

From that point on, over communication became one of my personal values. Here's how I put it into practice:

1️⃣ Double ask every doubt: Whenever I receive a task or instruction, I ask for clarification on the deadline, the goal, and the scope.

I don't assume anything. I listen attentively, confirm my understanding, and express gratitude for the explanation.

Being a great communicator requires active listening and comprehension.

2️⃣ Provide regular updates: Even when not required, I make it a habit to give regular updates on my progress.

Whether it's a freelance project or working with a team, people appreciate being in the loop. I send emails, share progress reports, and ensure transparency.

This level of accountability and responsiveness appreciated in the workplace.

3️⃣ Show gratitude and kindness: A culture of gratitude and kindness goes a long way in building positive relationships.

I make it a point to express gratitude to my colleagues, especially when they go above and beyond to support me.

A simple "thank you" in a daily call, or a shoutout on Slack, acknowledging and appreciating others can foster a supportive work environment.

By doing these, I have seen the positive impact they have on my work relationships and overall success.

People notice when you go the extra mile to communicate, and it helps build trust and collaboration.

I like the point you stressed.

Over communication is the key to success


So many Nigerian employees fail to understand time and time again.


When you place deamnd for the feedback after aeon years of askingz they explode. They prefer to rather explode. This is even asking after the deadline has massively elapsed.

Effective communication yes

Over-communication? No!

Over communication can trigger unnecessary anger and may give you out as an unserious employee.

Especially if your superior is a female.

well, its good when one have job description, aim & goals. Every job is like being a Medical doctor, one don't ignore or assume and delay task, as it may cause long regrettable Landmark in one's career with dent sometimes.

I got called out for a similar reason recently. Although for a slightly different communication issue.

I put my PC on priority notifications only to reduce distractions while working; this being because a lot of calculation is involved in every single task I do and I like to do them mentally since using tools can shave off extra minutes during processing. Most importantly, I like a very quiet and secluded environment, with just me and my music while working remote.

This can be quite costly as I often miss teammates' messages, team calls, and the likes. I got called out for 'lack of communication' in our last meeting as I came late for the meeting which was impromptly scheduled, then went ahead to personalize a response and sent it to the employer; a response that was agreed to be sent as a team response in another meeting impromptly scheduled that I missed.

Omo.. It wasn't funny. One downside of over communication though is you may be drawn into conversations of rather insignificant or negative value to you or your job and you'd rather not have.

Ok, thank God you still have your job back.

Communication and openness is key.

Updates on Jira is importanter.

E dey happen....we've been there before

A nice one!

You see that spirit of assumption/over communication is killing some of us over here and we lack the spirit of gratitude, a simple thank you is so heavy for some of us. I'm glad you learn your lesson and I'm happy I can learn from you too.

Damnnn niggar

Isoright

Rubyjade:
I made a huge mistake that almost cost me my job.
This is when I didn't understand the principles of Effective Communication.

Want to learn from my mistakes? Keep reading.

Five years ago, while working remotely at Andela, I learned a valuable lesson about the power of communication.

Over-communication is key for success.

I received a Slack message from a product manager on a Friday, asking me to check out a bug reported by an important customer.

Naively assuming I would fix it on Monday, I went off to enjoy my weekend, unaware of the consequences that awaited me.

When I returned on Monday, the product manager singled me out during the morning call. He accused me of not caring about customers, of ignoring him on Slack, and failing to provide feedback.

The weight of my mistake hit me hard, and I realised that a simple act of over communication could have saved me from this ordeal.

From that point on, over communication became one of my personal values. Here's how I put it into practice:

1️⃣ Double ask every doubt: Whenever I receive a task or instruction, I ask for clarification on the deadline, the goal, and the scope.

I don't assume anything. I listen attentively, confirm my understanding, and express gratitude for the explanation.

Being a great communicator requires active listening and comprehension.

2️⃣ Provide regular updates: Even when not required, I make it a habit to give regular updates on my progress.

Whether it's a freelance project or working with a team, people appreciate being in the loop. I send emails, share progress reports, and ensure transparency.

This level of accountability and responsiveness appreciated in the workplace.

3️⃣ Show gratitude and kindness: A culture of gratitude and kindness goes a long way in building positive relationships.

I make it a point to express gratitude to my colleagues, especially when they go above and beyond to support me.

A simple "thank you" in a daily call, or a shoutout on Slack, acknowledging and appreciating others can foster a supportive work environment.

By doing these, I have seen the positive impact they have on my work relationships and overall success.

People notice when you go the extra mile to communicate, and it helps build trust and collaboration.

I have seen this article before. Are you the original author?

Replying to your boss in that instance would not have been overcommunication. That's the bare minimum.

Communication is really important

Rubyjade:
I made a huge mistake that almost cost me my job.
This is when I didn't understand the principles of Effective Communication.

Want to learn from my mistakes? Keep reading.

Five years ago, while working remotely at Andela, I learned a valuable lesson about the power of communication.

Over-communication is key for success.

I received a Slack message from a product manager on a Friday, asking me to check out a bug reported by an important customer.

Naively assuming I would fix it on Monday, I went off to enjoy my weekend, unaware of the consequences that awaited me.

When I returned on Monday, the product manager singled me out during the morning call. He accused me of not caring about customers, of ignoring him on Slack, and failing to provide feedback.

The weight of my mistake hit me hard, and I realised that a simple act of over communication could have saved me from this ordeal.

From that point on, over communication became one of my personal values. Here's how I put it into practice:

1️⃣ Double ask every doubt: Whenever I receive a task or instruction, I ask for clarification on the deadline, the goal, and the scope.

I don't assume anything. I listen attentively, confirm my understanding, and express gratitude for the explanation.

Being a great communicator requires active listening and comprehension.

2️⃣ Provide regular updates: Even when not required, I make it a habit to give regular updates on my progress.

Whether it's a freelance project or working with a team, people appreciate being in the loop. I send emails, share progress reports, and ensure transparency.

This level of accountability and responsiveness appreciated in the workplace.

3️⃣ Show gratitude and kindness: A culture of gratitude and kindness goes a long way in building positive relationships.

I make it a point to express gratitude to my colleagues, especially when they go above and beyond to support me.

A simple "thank you" in a daily call, or a shoutout on Slack, acknowledging and appreciating others can foster a supportive work environment.

By doing these, I have seen the positive impact they have on my work relationships and overall success.

People notice when you go the extra mile to communicate, and it helps build trust and collaboration.

.... As u no lose your job... Thank God... Na the important thing be that

There's a saying in my place that when a child with parents is being advice, the wise orphan should also listen. It's always good to learn from the mistakes of others.

Thank you for sharing

A simple and straight forward with lesson to learn story

Rubyjade:
I made a huge mistake that almost cost me my job.
This is when I didn't understand the principles of Effective Communication.

Want to learn from my mistakes? Keep reading.

Five years ago, while working remotely at Andela, I learned a valuable lesson about the power of communication.

Over-communication is key for success.

I received a Slack message from a product manager on a Friday, asking me to check out a bug reported by an important customer.

Naively assuming I would fix it on Monday, I went off to enjoy my weekend, unaware of the consequences that awaited me.

When I returned on Monday, the product manager singled me out during the morning call. He accused me of not caring about customers, of ignoring him on Slack, and failing to provide feedback.

The weight of my mistake hit me hard, and I realised that a simple act of over communication could have saved me from this ordeal.

From that point on, over communication became one of my personal values. Here's how I put it into practice:

1️⃣ Double ask every doubt: Whenever I receive a task or instruction, I ask for clarification on the deadline, the goal, and the scope.

I don't assume anything. I listen attentively, confirm my understanding, and express gratitude for the explanation.

Being a great communicator requires active listening and comprehension.

2️⃣ Provide regular updates: Even when not required, I make it a habit to give regular updates on my progress.

Whether it's a freelance project or working with a team, people appreciate being in the loop. I send emails, share progress reports, and ensure transparency.

This level of accountability and responsiveness appreciated in the workplace.

3️⃣ Show gratitude and kindness: A culture of gratitude and kindness goes a long way in building positive relationships.

I make it a point to express gratitude to my colleagues, especially when they go above and beyond to support me.

A simple "thank you" in a daily call, or a shoutout on Slack, acknowledging and appreciating others can foster a supportive work environment.

By doing these, I have seen the positive impact they have on my work relationships and overall success.

People notice when you go the extra mile to communicate, and it helps build trust and collaboration.

This is sus.

Sounds suspiciously like something from one of those ubiquitous motivational books

This is really the case with remote work, especially when you work with international companies like Andela clients. I learnt this also at Andela. Communication is very key to remote success.

I have learned to express my concerns, ask enough questions because I've come to understand you can never ask it all.
..."but I thought"
..."I'm sorry I thought" I try to avoid that as well.
A wise man once said "assumption is the mother of all fox up". Experience have made me better.

Thank your stars it didn't cost you and kudos for accepting your misnomer.

Seems we have lots of Andela folks on NL

That's the best way to go about stuffs, get adequate information, give weekly or mid weeks update on your progression and don't joke about the deadline.


Check my signature for well researched articles/assignment write up

.

Ok

Hope salary huge sha? Because all this small small wahala.

Extroverts forcing introverts to bend to their will.

chukwuebuka65:


I have seen this article before. Are you the original author?

Neoteny7:


This is sus.

Sounds suspiciously like something from one of those ubiquitous motivational books

@OP 2 people have just accused you of plagiarism