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Customer Care Representative Needed by PeaceJohn: 2:05pm On May 10 |
CUSTOMER CARE REPRESENTATIVE NEEDED Job Summary We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Minimum Qualification: Degree Experience Level: Entry level Experience Length: 1 year Job Description/Requirements Responsibilities: Manage considerable amount of incoming calls and messages simultaneously. Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling / message quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents. Ensure supplies and properly arranged to maintain the visual appeal to of store . Requirements: Minimum academic qualification of a BSc/ equivalent in any field Must have completed NYSC Male /female Experience in customer service Skills: Our ideal candidate must possess: Ability to multi-task and stay organized. A critical thinker and problem solver A good team player. Computer literate. High attention to details A friendly and professional demeanor High level of creativity An effective communicator must possess Good interpersonal relationship skills. [b]NB: The candidate should also be ready to work, Mondays to Saturdays (public holidays inclusive) [/b] Remuneration: NGN 70,000- 80,000 To apply, send your CV to swifteduconsult@gmail.com using CUSTOMER CARE/GBAGADA as subject of the mail. For enquiries. please send a message to 08106450944 |
Re: Customer Care Representative Needed by Chisimdi21: 2:21pm On May 10 |
Can a corp member apply |
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