i bought a new modem few days back, the problem with it is that after using it for 20minutes it gets extremely hot and begins to slow the internet speed. any advice or possible cause?

Poster, it is normal for a modem to become warm after few minutes that you start using it. So, I don't think you need to bother yourself on this.

koseepaaro:

Poster, it is normal for a modem to become warm after few minutes that you start using it. So, I don't think you need to bother yourself on this.

thanks, but am not talking about "warm", am talking about "very hot", it gets to hot it feels like the casing is going to melt, i've removed the upper lid, and place my laptop directly under the AC, still its exceptional hot. almost scorching hot.

am

ariyebaba:

What's d brand & model of laptop you are using ? The brand of modem & hw did u get it ?

U should look into this areas.

am using a Samsung laptop RV510, and a vodacom branded modem, which i bought from shop-rite.

If the modem is extremely Hot when it is powered On then something is wrong with it and u have to return it to the provider else,devices like this should be place under cool temperature, always use where u have airconditions to cool it while in use! else the network activities will be very poor and performance will be very slow.

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