Mtn Call Center Jos Closed Down By Nlc
MTN CALL CENTER IN JOS HAS BEEN CLOSED
DOWN BY NLC THIS MORNING DUE TO POOR
WORKING CONDITIONS AND WAGE DIPARITY
TO THEIR WORKERS; CALL CENTER
AGENT ARE BEING PAID 35000 IN JOS, WHILE
THOSE IN OTHER STATES PERFORMING SAME
FUNCTIONS ARE PAID 120,000 WITH SAME
QUALIFICATIONS, TRAINING AND
FUNCTIONS, SO IF U DIALL 180 AND IT
TAKES A HELL B4 UR ATTENDED TO....DONT
BE SUPRISED

A closed mouth is a closed destiny. Aluta continua till a significant change effected

I dnt gerit; is dis anoda closure or d one d happend some time ago?

Workers’ Day: MTN staff protest
suspension of colleagues
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May 1, 2012 | 3:02 pm
News
Staff of the Jos Call Centre of MTN, a
telecommunications operator, on
Tuesday took to the streets to protest
the suspension of 10 of their members.
The staff, clad in MTN Yellow T-Shirts,
claimed that their colleagues were
suspended by CNSSL, the consultant
outfit managing the centre for the
telecommunications company.
They took over some major streets in
the city, chanting solidarity songs while
asking the company management
to reinstate the affected staff.
The protesting staff said those
suspended are six union executive
committee members and four others.
The News Agency of Nigeria (NAN)
reports that the staff carried placards,
some of which read “Say `No’ to slave
wage, MTN and CNSSL are partners in
crime, Nigerians are slaves to South
Africans, what a pity, and Enough is
enough, no more slavery”.
The aggrieved staff were, however,
orderly and peaceful as they were
surrounded by some policemen and
men of the security Special Task Force.
NAN gathered that this was ostensibly to
avoid any breakdown of law and order.
It would be recalled that the Call Centre
staff were allowed to form a union after
the centre was picketed on March 14,
2012 by NLC over alleged poor
conditions of service.
In the Memorandum of Understanding
signed then by the NLC and the CNSSL
management, the latter had permitted
the workers to join unions of their
choice.
Immediately after this, an interim
executive committee was installed.
Paul Afolabi, the acting Chairman of the
Call Centre’s branch of the National Union
of Telecommunications
Employees, claimed that the affected
staff had done nothing wrong
to warrant any suspension.
Afolabi told NAN in an interview that
CNSSL management and NLC agreed then
that nobody would be victimised, thus
leading to the opportunity to form
unions.
He wondered why the formation of the
union should be a worry to the
company.
“This is a ploy to divert attention from
the issues on ground. We will not be
deterred until they improve our
conditions of service.
“The difference between what we take
in Jos here and those of other call
centres in Lagos, Kano and Kaduna is
just too much,” the union official said.
He said, as a way of pressing home their
demands, the staff would not honour
the slated meeting with the
management on May 3, 2012 unless the
workers were recalled. “The
management must recall our suspended
members before negotiations will
continue,” he vowed.
Efforts to speak with Jibrin Bancir, the
Plateau NLC Chairman, proved abortive
as calls to his mobile phone lines were
not going through.
The management of the centre, on its
part, refused to talk to NAN on the
matter after several efforts.(NAN)