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MTN Customer Care Thread - Phones (50) - Nairaland

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Re: MTN Customer Care Thread by calabaman(m): 12:30am On Oct 30, 2013
JideSM:

Sorry for the inconvenience passionup. You most likely have a service/update using your data. Please go to Settings on your android phone, Select Data Usage to view the details of your data usage.
Re: MTN Customer Care Thread by calabaman(m): 12:34am On Oct 30, 2013
passionup: Hello jide, I downloaded bbm on my android phone and I loaded a new data plan of 750mb. That data finished same day.i loaded another and have just been informed that 75% of my data plan has gone off.i have deleted the bbm and my data is going off uncontrollably.what wld be the problem?

in addition Mr Passion you can enjoy BBM on your compatible Android or iPhone.
Simply activate any MTN Internet plan to enjoy Free BBM access.
Dial *131*1# to activate.
Re: MTN Customer Care Thread by calabaman(m): 12:49am On Oct 30, 2013
warrenweste:

Pls what's the code for your nite browsing and does it still come with free 1.5gig bonus mb??

*102# to activate the night plan on your line. you will be given 4.5GB (ie 1.5GB bonus) as data and you can use the plan btw the hours of 9pm and 6am. thanks
Re: MTN Customer Care Thread by calabaman(m): 12:56am On Oct 30, 2013
Magic Bishop: [size=18pt]abeg for the love of God HOW DO I STOP mhealth and all other MTN nonsense soliciting mails?[/size]
sorry about that. kindly send STOP as an sms to 35240. thanks
Re: MTN Customer Care Thread by JideSM: 8:29am On Oct 30, 2013
calabaman:
sorry about that. kindly send STOP as an sms to 35240. thanks

Hello Calabaman,

Please check your email.
Re: MTN Customer Care Thread by JideSM: 8:42am On Oct 30, 2013
clintonnnaeto: does Mtn bis work on android
device

No please.

Kindly purchase a mobile data bundle for your android device.

[img]http:///a/img198/2941/o0sv.png[/img]
Re: MTN Customer Care Thread by warrenweste(m): 6:17pm On Oct 30, 2013
JideSM:

No please.

Kindly purchase a mobile data bundle for your android device.

[img]http:///a/img198/2941/o0sv.png[/img]

After subscribing for the nite plan on my andriod and I tried the datashare I was told I can't share pls what's happening?
Re: MTN Customer Care Thread by JideSM: 4:37am On Oct 31, 2013
warrenweste:

After subscribing for the nite plan on my andriod and I tried the datashare I was told I can't share pls what's happening?

Sorry for the inconvenience. The 3GB Night plan is not applicable on MTN data share

Applicable Plans
[img]http:///scaled/large/194/htye.png[/img]
Re: MTN Customer Care Thread by KirkoBlack: 5:42pm On Oct 31, 2013
..
Re: MTN Customer Care Thread by echemi(m): 7:55pm On Oct 31, 2013
Please i want to deactivate mtn play from my line: 08039103669
Re: MTN Customer Care Thread by tanichris(m): 11:38pm On Oct 31, 2013
For a while now, mtn as been deducting my credit. For a service i didn't subscribe for(u've been spamming my inbox wit ur mtn play, CNNEWS, etc). In the name of God, pls stop deducting my credit unnecessaryly. Here's my number; 08165489405. Thanks!
Re: MTN Customer Care Thread by morakone(m): 10:21am On Nov 01, 2013
dear Jide,

kindly help look into data service deploy to shomolu lagos most especially Apata base station. connectivity (data) has been difficult of late I think 3G service is down as only edge is obtainable
Re: MTN Customer Care Thread by MagicBishop: 11:14am On Nov 01, 2013
calabaman:
sorry about that. kindly send STOP as an sms to 35240. thanks

you scammer !

I sent the code to the number and afterwards got 100 bucks deducted from my credit.

Annoying thing is I did this twice and at the end of the day still got the health tips.

I had to call customer care and get it removed.

Thanks alot assh0le
Re: MTN Customer Care Thread by JideSM: 1:14pm On Nov 01, 2013
KirkoBlack: Hello Mr. Jide, is there anyway you could help me deactivate this 3gb night plan so that I can subscribe to another plan? I've almost exhaust almost exhaust the mb.. I got like 2.5mb left and it's supposed to end on November 7 and I've text NO, STOP to 131 but to no avail. Please help

Please send me your phone number through private message
Re: MTN Customer Care Thread by JideSM: 1:17pm On Nov 01, 2013
morakone: dear Jide,

kindly help look into data service deploy to shomolu lagos most especially Apata base station. connectivity (data) has been difficult of late I think 3G service is down as only edge is obtainable

Please send me your phone number through private message
Re: MTN Customer Care Thread by JideSM: 1:24pm On Nov 01, 2013
@echemi the service has been deactivated
Re: MTN Customer Care Thread by biomedixexcel(m): 1:26pm On Nov 01, 2013
Well done JideSM
Pls I will like you to work on my this number that doesn't display start of call notification on MTN zone 08061187858
Re: MTN Customer Care Thread by JideSM: 1:28pm On Nov 01, 2013
@tanichris sorry for the inconvenience. CNN NEWS service has been deactivated on your line
Re: MTN Customer Care Thread by tanichris(m): 1:42pm On Nov 01, 2013
JideSM: @tanichris sorry for the inconvenience. CNN NEWS service has been deactivated on your line
thanks...
Re: MTN Customer Care Thread by Nobody: 2:03pm On Nov 01, 2013
Hi there,
my E173 mtn fastlink modem keeps disconnecting after 1min, i dont know whats wrong, please, what can i do to it the modem itself doesnt disconnect, the internet just goes off
Re: MTN Customer Care Thread by Nobody: 2:31pm On Nov 01, 2013
Dearest Sir,

Pls kindly help me to unblock my Sibliling's MTN No. The Sim was mistakenly blocked while handling with Phones. The Number is. 0813 076 6363.

Thanks a lot.
Re: MTN Customer Care Thread by Idrismusty97(m): 3:55pm On Nov 01, 2013
Hello jidesim,I did the facebook without internet stuff but later unsubscribed.The problem is that MTN now have my user ID of facebook and now they are using my wall to advertise,reminding me of birthdays.How can i stop this?
Re: MTN Customer Care Thread by KirkoBlack: 6:14pm On Nov 01, 2013
JideSM:

Please send me your phone number through private message
Re: MTN Customer Care Thread by Saraben(f): 6:59pm On Nov 01, 2013
pls I subscribed for 250 mb BT am suppose to hav 325mb because of data delight bt I can't check my data balance I sent help to 131 and dey r not responding ....if I check using *559# all I c is 130mb extra and 10mb BT I suppose am to have more Dan that cos I haven't browsed.
Re: MTN Customer Care Thread by morakone(m): 7:26pm On Nov 01, 2013
JideSM:

Please send me your phone number through private message

08038017769
Re: MTN Customer Care Thread by morakone(m): 7:34pm On Nov 01, 2013
Saraben: pls I subscribed for 250 mb BT am suppose to hav 325mb because of data delight bt I can't check my data balance I sent help to 131 and dey r not responding ....if I check using *559# all I c is 130mb extra and 10mb BT I suppose am to have more Dan that cos I haven't browsed.

that is ur data balance for data delight ( bonus) send 2 to 131 for your subscribed data balance
Re: MTN Customer Care Thread by Gosj01(m): 8:21pm On Nov 01, 2013
JideSM:

Your reported issue is being attended to, kindly bear with us
[quote author=Gosj01][/quote]
Pls can i recharge on this line now? 07035174684 and hope it has being resolved??
Re: MTN Customer Care Thread by biomedixexcel(m): 9:37pm On Nov 01, 2013
2nd time of sending this
Well done JideSM
Pls I will like you to work on my this number that
doesn't display start of call notification on MTN zone
08061187858
Re: MTN Customer Care Thread by GentleNaaz(m): 6:29am On Nov 02, 2013
mine is simple n straight problem dat demands easy n simple solution.
here it goes, hw do one migrates to difrnt mtn plans. especial d plan dat allows 10mb per week at #100 recharge
Re: MTN Customer Care Thread by Bossplayer1: 7:51am On Nov 03, 2013
Pls,how can I opt out of BBC subscription and subscribe for Q10 package,cos my BBC subscription is still on and not working wiv my Q10....pls help[color=#006600][/color]
Re: MTN Customer Care Thread by icankel: 12:52pm On Nov 03, 2013
tayoccu: Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!
Please how can I migrate to MTN family and friends cos av been sending *407# but is not accepting even wen I have upto #100 on my phone
Re: MTN Customer Care Thread by remmy06(f): 1:43pm On Nov 03, 2013
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