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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (589980 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by burhanu(m): 10:52am On Nov 14, 2013 |
Hello, how can I opt out from receivinng mtn play sms, I can't to recharge my phone No cos of diz plan, #50 is deducting every tym I receive diz sms, nd I can't transfer money wth my mtn line. Pls I need urgent help 1 Like |
Re: MTN Customer Care Thread by Stansfex: 12:09pm On Nov 14, 2013 |
Pls i need you to help me unsubscribe my two MTn lines from this MTNPLAY.. I dnt need it and i didnt subscribe for it pls...dis are the two lines 08034932162 and 08169016301.. Pls i need results |
Re: MTN Customer Care Thread by mrdrizzy(m): 2:18pm On Nov 14, 2013 |
hi goodday cc i have a little problem,can u guys pls help activate dis number 07067630710 TO THE SHARE AND SELL BOUQUE ,IT KEEPS SAYING""sorry,you have been disabled from using share and sell,please contact customer care"".thankyou..pls its needed urgently.. |
Re: MTN Customer Care Thread by Nobody: 2:47pm On Nov 14, 2013 |
Please help solve recharge issues have bin banned from recharging my line no is 08135075560 |
Re: MTN Customer Care Thread by Youngzedd(m): 7:39pm On Nov 14, 2013 |
Youngzedd: How do I stop this Auto renewal of data plan?.. |
Re: MTN Customer Care Thread by Stansfex: 12:09pm On Nov 15, 2013 |
burhanu: Hello, how can I opt out from receivinng mtn play sms, I can't to recharge my phone No cos of diz plan, #50 is deducting every tym I receive diz sms, nd I can't transfer money wth my mtn line. Pls I need urgent help..... @ guy dey r nt goin to reply you.... Dey kno wot they are doin... Jst text (UEPL to 700) and it wil b canceled |
Re: MTN Customer Care Thread by Stansfex: 12:15pm On Nov 15, 2013 |
mr.drizzy:..... @guy, dis is hw u do it, text (0000 space ur pasword space repeat pasword to 777 eg 0000 1234 1234 to 777) note; u must chuz ur pasword ursef, shuld b a 4 digit pin u cn remember easily... And finaly pls kee ur pasword safe...tnx |
Re: MTN Customer Care Thread by spykid014(f): 2:22pm On Nov 15, 2013 |
Stansfex: ..... Not true. @mrdrizzy, call 180. If u answer the security questions correctly, you'll be unblocked and a new pin sent to you. |
Re: MTN Customer Care Thread by spykid014(f): 2:23pm On Nov 15, 2013 |
Youngzedd: NO to 131 |
Re: MTN Customer Care Thread by chaw: 7:25pm On Nov 15, 2013 |
tayoccu: Y'ello Nairalanders,all we need is better and more affordable plan for android like 1, 5k for 800mb or 1gb... thats better and people you can use ur glo Bis on your laptop with normal bb apn settings |
Re: MTN Customer Care Thread by mrdrizzy(m): 7:54pm On Nov 15, 2013 |
Stansfex: .....oga have tried dis like a million times and i keep getting dis d same call agent thingy..pls where are the agents abeg ur help needed |
Re: MTN Customer Care Thread by mrdrizzy(m): 7:56pm On Nov 15, 2013 |
spykid014:security question kua?? Nawao ,is that how its done?? And its a new sim oh(barely 2mnths) |
Re: MTN Customer Care Thread by burhanu(m): 8:45pm On Nov 15, 2013 |
Youngzedd:tnx for ur help |
Re: MTN Customer Care Thread by Paschal007: 2:15pm On Nov 16, 2013 |
... |
Re: MTN Customer Care Thread by ola80(m): 2:48pm On Nov 16, 2013 |
@ Jide, I have not been able to subscribe to MTN hourly surf since morning. Why? Message to 131 has been failing. |
Re: MTN Customer Care Thread by Rexyl(m): 8:01pm On Nov 16, 2013 |
Rexyl: I always receive so many info messages from cell broadcast messages, and this has taken its toll on my phone battery. Pls help me stop the message on 08062855568. I wonder if there is any MTN representative here; he or she should not have been clueless to reply me since... |
Re: MTN Customer Care Thread by dougyfancy: 8:08pm On Nov 16, 2013 |
please customer care! I. need to opt out of mtn play MTV news messages, 50 weekly. cancel it I don't need it please oooooooo! 08132322984. now abeg |
Re: MTN Customer Care Thread by JideSM: 2:12pm On Nov 18, 2013 |
Youngzedd: How do I stop this Auto renewal of data plan? Apologies for the delay. Text NO to 131 to stop data bundle auto-renewal. |
Re: MTN Customer Care Thread by JideSM: 2:14pm On Nov 18, 2013 |
burhanu: Hello, how can I opt out from receivinng mtn play sms, I can't to recharge my phone No cos of diz plan, #50 is deducting every tym I receive diz sms, nd I can't transfer money wth my mtn line. Pls I need urgent help Please send your phone number via private message for resolution. |
Re: MTN Customer Care Thread by Brite02(m): 2:17pm On Nov 18, 2013 |
@tayoccu...Goodday. I wish to do a sim replacement on my line that was stolen i have bought the new sim i will use to welcome back my line. I called 180 but was told i cant do it online, i want you to assist me....i have the necessary info about the stolen line and the new sim to be used to welcome my old line |
Re: MTN Customer Care Thread by JideSM: 2:27pm On Nov 18, 2013 |
Stansfex: Pls i need you to help me unsubscribe my two MTn lines from this MTNPLAY.. I dnt need it and i didnt subscribe for it pls...dis are the two lines The request has been resolved. Thank you. |
Re: MTN Customer Care Thread by JideSM: 2:28pm On Nov 18, 2013 |
Brite02: @tayoccu...Goodday. I wish to do a sim replacement on my line that was stolen i have bought the new sim i will use to welcome back my line. I called 180 but was told i cant do it online, i want you to assist me....i have the necessary info about the stolen line and the new sim to be used to welcome my old line Please check your email for reply. |
Re: MTN Customer Care Thread by JideSM: 2:36pm On Nov 18, 2013 |
mr.drizzy: Y'ello Mr. Drizzy, please make line available so we can reach you and resolve the issue. |
Re: MTN Customer Care Thread by JideSM: 2:40pm On Nov 18, 2013 |
ola80: @ Jide, I have not been able to subscribe to MTN hourly surf since morning. Why? Message to 131 has been failing. Please PM your phone number for assistance. |
Re: MTN Customer Care Thread by Idrismusty97(m): 10:45am On Nov 19, 2013 |
@jidesim.Please what does this message means "Be alert....You will receive a message of high importance from MTN shortly" It was sent to my mum,the sender is MTN N. |
Re: MTN Customer Care Thread by yusufady(m): 1:11pm On Nov 19, 2013 |
MTN should urgently do something about their data plan s for android users, else we all port to a more considerable network. Rip off! |
Re: MTN Customer Care Thread by AwesomeRomeo: 2:07pm On Nov 19, 2013 |
So, MTN zone is now charged at 20k/s. The call rate has now been fixed at 20k/s, it doesnt fluctuate any more. Am porting to GLO (GLO infinito) |
Re: MTN Customer Care Thread by neksummi(m): 9:05pm On Nov 19, 2013 |
I got a notification that the number 33073 had received "my" message and N50 was deducted from my acct. The sms notification i got afterward read: "Thank you for using our service.vsfil.ytsix" Pls i didnt send any msg to 33073. This same problem happened some months ago& you resolved it here. Looking forward to ur quick resolution of this issue. My mobile: 08063306838. Thanks. |
Re: MTN Customer Care Thread by ganagagi: 12:16am On Nov 20, 2013 |
Sir pls help me whenever I have 100 naira or above in my line mtn will take away 100 without any massage to me and I don't know what they are taking my money for it has reach six times now in 30 days that they are doing it to me.so how do I stop it |
Re: MTN Customer Care Thread by Iykecollins(m): 7:26am On Nov 20, 2013 |
Please I have not been able to recharge my phone and check my account balance, they are always telling me that the request I made is unavailable that I should please load airtime with VTU or call 180, I have not tried vtu but when I use 180, when it gets to the point of telling me my account balance or recharge is successful, it will just mute and another voice will take over. Please help me resolve my number is 08065249426 |
Re: MTN Customer Care Thread by JideSM: 9:27am On Nov 20, 2013 |
Idrismusty97: @jidesim.Please what does this message means Y'ello Idris, did you get the sms afterward? If you did, may I know the content? |
Re: MTN Customer Care Thread by JideSM: 10:11am On Nov 20, 2013 |
Awesome_Romeo: So, MTN zone is now charged at 20k/s. The call rate has now been fixed at 20k/s, it doesnt fluctuate any more. Am porting to GLO (GLO infinito) Y'ello, please send your phone number via private message for assistance. |
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