pat077:
having issues with my chrome browser since morning, this is the response i have been getting , what do i do to fix this pls

aieromon:


What OS are you using? Online complaints seem to come from users of outdated Windows.

pat077:
windows 10. yes, its outdated but i have been using it like that for long. what shld i do now?

aieromon:


Reinstall the Chrome browser.

pat077:
I have done that it's still same

aieromon:


Downgrade to Google Chrome version 116.

pat077:
I shld download this version right? It was working fine untill I click on upgrade this morning

aieromon:


That seems to be the only working option for now.

pat077:
do u know where I can download this version?

aieromon:


Hard to get. You might need to download Chromium in the meantime while Google works on a fix.

pat077:
I downloaded the Chromium but don't know why it's not installed

aieromon:


Try updating your Visual C+ package. This might be the reason why Chrome browser is unable to run properly.

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

pat077:
will try that when I'm with my laptop. Shld I download the x86 or x64 version?

aieromon:


Preferably x64. It will work on both 32-bit and 64-bit versions of Windows.

pat077:
I have been able to fix it by uninstalling the Chrome and downloaded an older version thru a link I saw online. Thanks.

aieromon:


Great.

Disable updates for now until the bug is fixed.

pat077:
I try locate it but can't find. It does not auto-date, I was the one that tried to updated b4 the issue

Theyoungmaster:
My HP Folio is acting strange. It will clock a year just next month.

When i got the PC, i was comfortably enjoying 6hours battery back-up. In the past 1 week, I observed the battery doesn't last as long as it used to. Yesterday, the system went off at just 20+ percent. I thought twas just a one-off. Just tonight, it went off at 36%! Now, I have plugged in the charger, yet the battery reads 0%! It's been over 20mins!

I'm confused. What could be the issue? How do i rectify this problem?

aieromon:


Battery cells are weak. You should plan towards getting a replacement.

Theyoungmaster:


It's barely a year boss.

At the command prompt, type powercfg /batteryreport, then press Enter. The battery report will be an HTML file that's stored in a folder on your PC. The file location will be shown in the Command Prompt window.

aieromon:


Run a battery health test on CMD and post the results.

The rest info are too long to be screenshot

Theyoungmaster:
The rest info are too long to be screenshot

aieromon:


Battery is solid. It might be a driver issue. Is it charging now?

Theyoungmaster:


I tried all i could to make it charge last night with no result. Uninstalled and re-installed Microsoft ACPI, drained the reserve power. Kolewerk.



I sha removed the battery and let it rest till some hours. tried again and it's charging now.

Theyoungmaster:


PC just went off again at 42% and has remained at 0%.


Please i need help!