NowisGod109:


How about Gionee, do they have office in Nigeria too so I don't get stranded when I buy their phone

tonyeb2k:
Jumia is indeed a scam, I ordered for clothes from them on the 28/9/2017, the items where delivered to their pickup station, went to pick them, I got home to open the package, I found out that the clothes where not the same thing I ordered for, called their customer service and made a complain about the items, I was told to return items to their pick up station which I did on the 16/10/2017. I was notified that the items have been picked for verification. I have called their customer service several times and mailed them for my refund, going to two months now, they haven't refunded me neither have they said anything. Jumia is a scam

dreamworld:

You are not making sense bro, you need some orientation

EBUBS:
IT'S OK OO. I JUST GOT LEECO S3 FROM THEM OO. DON'T WANNA HEAR STORIES THAT TOUCH

NowisGod109:


How about Gionee, do they have office in Nigeria too so I don't get stranded when I buy their phone

EBUBS:
IT'S OK OO. I JUST GOT LEECO S3 FROM THEM OO. DON'T WANNA HEAR STORIES THAT TOUCH

katman9x:
This is just a post to rant and rave so pardon me. I recently bought a phone from Jumia during this November black Friday. A Homtom HT50. Specs were lovely and reviews both here and abroad were great. So me thinking Jumia was a great place to shop, (note I am a regular buyer from them and have advertised to friends and colleagues how good they are), saw the phone and ordered it. Immeadiately the phone came? I fell in love. Beautiful and sleek.
The problem started on the 8th day after the 7 days return policy expired. The screen went blank and crashed and refused to come on. I already knew the refund period had expired but I expected at least a warranty on the product. Low and behold, apparently the phone comes with no warranty. And they don't list that on the website. It's a Chinese phone so parts might be a bit hard to come by. To contact the seller who is a local? Let's see if there can be a swap?
Now this is where the second problem lies. Jumia has been unhelpful in resolving this. I have emailed them and called several times and the customer care keeps on looking at the problem like its the first time they are hearing about it despite my complaints being on record. They promise to look into it then promptly send me a mail telling me complaint resolved and if I'm happy with the solution.
After a week of me being the one to mostly contact them on an almost daily basis, they finally tell me since there is no warranty? They'll link me up with a service provider but I'll have to pay for the phone repair myself. I agreed based on the fact that the fee shouldn't be too high? Upon locating the service provider in Port Harcourt, I realize it's Carl care under Slots who confirm they don't service that brand of phones.
Since then? Contacting Jumia has been a problem as they don't seem to be interested and I am now stuck with a 33K phone which I've only used for 1 week roughly. The least they could have done is either link me up with the seller, swap the phone with another or at least be sure they have a legitimate service provider before selling such products.
The lesson learnt here with JUMIA is simply, though I will probably still continue to buy with them? I guess their reliability isn't worth s**t. Thank you for listening

dreamworld:

You are not making sense bro, you need some orientation

EvilMetahuman:
but jumia didn't spoil your phone.

What exactly do you want jumia to do in this case?
Refund the money from their pocket?
You do realize that jumia is not the one making these phones?

katman9x:


I of cos don't expect them to refund. But they should be able to either meet the seller and swap the phone or give an option of fixing it as per selling products they can vouch can be fixed. As it is? Even checking AliExpress for the parts is proving difficult. So back to my point, I have a phone 1 week of usage that can't be fixed apparently in Nigeria

ityP:




What's ur review of the phone especially battery wise?

mikool007:
so you stop buying online because of jumia, you are just limiting your self

guji12:

I should limit myself o.. ND go directly to shops nd select what ever I want.. AND STILL BID DOWN PRICE

ityP:




What's ur review of the phone especially battery wise?

iliyande:


I knew that guy as tecno/Infinix/infiniti agent from day one in nairaland... Check his profile...
You don't buy phone just because you see good reviews op

Here I've used
LeEco x500
Cube talk 9x since 2014
Now Mi max 2
Never a day I had an issue with it.

People should stop forcing all this local phones on us simply because they have customer care here that are rearly functional.

I got my cube talk 9x screen fixed without stress.

Melvinsofty:

You are lucky my order was cancelled after waiting for a whole week sent me a mail they are going to refund... Am so so angry

greenhulk:


Lol, typical nairalander mentality, anyone that has a different opinion is now tagged as an agent. U think TSTV can't offer what they promised, u are tagged DStv agent, u think glo network is slow u automatically become MTN agent, u think u would rather buy Tecno than import an unknown phone from China then u automatically become a Tecno agent lol.

Anyway, below is my phone, it's left for u to judge whether it's Tecno or infinix. Just because I don't use Tecno doesn't mean I'll shy away from the truth, if I cannot afford a Samsung or other high end flagship phones then I'll buy a Tecno or infinix than shop some unlowno brand from China. Go check my comments, I've critisized Tecno and infinix especially when those fanboys start comparing their phantom 8 to Galaxy S8. I've also praised them when some folks try to downgrade them unjustly.

EvilMetahuman:
if you don't want to get stranded, buy infinix or tecno. They are the only ones with shops everywhere.
Or more popular brands like samsung etc.

Gionee or whatever probably only have shop in lagos which I'm sure its functioning.

ray48:

Gionee has a service centre in Lagos pls

iliyande:


That should be your view and opinion not telling people what to buy...

I once owned a phantom A, Phantom z Tecno D5 and W3...
My last Tecno was phantom z, that was when I bet never to buy a tecno again..
Guess what? When I got problem with the screen and I took it to Banex Plaza Tecno CC and I was told to pay 25k and to come back in next 3weeks.??

I left them and abandoned the phone as a toy to my son and started new phone hunt and it actually paid off when I discovered LeEco. After discovering that phone I now also search for the availability/price of the parts online until I make a decision. I used it for some years and gave it out and till today the phone is looking newer.

Now I am a proud owner of Xiaomi MI Max 2. The phone is waxing stronger day to day serving me wellllllaaa. So it is not a person like me u will advise to go for your tecno instead of the likes of xiaomi, LeEco, OnePlus, zte huawei etc.

A phone does not have cc in Nigeria doesn't mean that it is a bad product. Just advise the op to make a wise decision shekena.

Check below my screenshot

greenhulk:


And that is why u think I'm a Tecno agent? lol. Dude I was speaking for myself.. and by the way just look at the phones u are calling.. Tecno W3, Tecno D5.. wtf.. are those ones phones? That is what u are comparing with [b]Xiaomi Mi max 2? C'mon u fit compare AC with fan? LeECO, HAUWEI, OnePlus, ZTE, Xiaomi [/b]are renowned smarphone makers with reputations. A flagship One plus is sold for $500, same price as Nokia 8 and some Hauwei and ZTE phones aren't cheap, great quality though. But when u start calling unknow names like Homton, umidigi, etc then that's something else.

And I am not against ordering a phone from abroad, I ordered my tablet online .. but When it fails I don't expect the buyer to cry fowl and start complaining that he was scammed or he can't find the parts. That's one of the things u face when u order for a product that is not available in this country. I have already changed the touchscreen and keyboard case of my tablet when they failed, I had to order online and waited 3 weeks to get delivered. Below u will find screenshot of my tablet.

iliyande:


Mind you, I also mentioned phantom Z
What I want you to understand is that you should be specific in your argument.....

EvilMetahuman:
if you don't want to get stranded, buy infinix or tecno. They are the only ones with shops everywhere.
Or more popular brands like samsung etc.

Gionee or whatever probably only have shop in lagos which I'm sure its functioning.

Emmoa:
I ordered a Bontel E11 phone on 23rd November and d screen went blank d next day . I asked for a return and filled d return form on 24th. I received an email yesterday saying request canceled, that I didn't return item on time. No calls,no emails from dem before hand.They were suppose to call me for pick up. They set me up and brainwashed me. D painful part is dat d phone is for a woman I ordered for. SCAMMED

Emmoa:
I ordered a Bontel E11 phone on 23rd November and d screen went blank d next day . I asked for a return and filled d return form on 24th. I received an email yesterday saying request canceled, that I didn't return item on time. No calls,no emails from dem before hand.They were suppose to call me for pick up. They set me up and brainwashed me. D painful part is dat d phone is for a woman I ordered for. SCAMMED

greenhulk:


The one that needs to be specific is u and u need to end this ur mentality of tagging everyone that doesn't have the same view as u an 'agent'.

greenhulk:


Lol, typical nairalander mentality, anyone that has a different opinion is now tagged as an agent. U think TSTV can't offer what they promised, u are tagged DStv agent, u think glo network is slow u automatically become MTN agent, u think u would rather buy Tecno than import an unknown phone from China then u automatically become a Tecno agent lol.

Anyway, below is my phone, it's left for u to judge whether it's Tecno or infinix. Just because I don't use Tecno doesn't mean I'll shy away from the truth, if I cannot afford a Samsung or other high end flagship phones then I'll buy a Tecno or infinix than shop some unlowno brand from China. Go check my comments, I've critisized Tecno and infinix especially when those fanboys start comparing their phantom 8 to Galaxy S8. I've also praised them when some folks try to downgrade them unjustly.

And who is forcing a phone on u? Use whatever rocks ur boat, is it not ur money? I've used a bunch of phones, LG, HTC, Nokia, Samsung, Apple, infinix,, Tecno. Does that make me an agent of all those companies? And I use a teclast x16 power tablet (Google it) that I ordered from China. Been using it for 2 yrs now, best tablet I've ever used. Expensive but worth it.