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Nairaland Forum / Nairaland / General / Business / How Bank Officials Withdrew My Money Through Swallowed ATM Card (27398 Views)
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Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by Divay22(f): 5:35pm On Jun 06, 2018 |
SirBunky85:Let's wait for her reply then |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by SirBunky85(m): 5:40pm On Jun 06, 2018 |
Divay22:kul |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by opribo(m): 6:30pm On Jun 06, 2018 |
If the bank atm where the withdrawals were made cannot produce the cctv footage of the person who withdrew your money that bank will refund your full money. Just wrote straight to cbn customer complaint office. If it is established that it was the same trapped card in Diamond atm that was used. Then Diamond bank must have some criminals as employees. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by lordkenny(m): 6:40pm On Jun 06, 2018 |
sexiestharam:You're right bro. The cso goofed by directing the customer to Diamond or Police. The possibility that your the machine later eject the card is also there as this has happened many times even after customers have gone. Then no ATM custodian sleeps in the ATM room, by 9pm he/she would have finish loading for the day and any error afterwards won't really affect the ATM uptime. And if this happens within minutes, all I can say is that the customer behind him might be the culprit as ATM machines do not display customer pin not even on the service screen. It might also be case of swapped card. Moreover, op should have deactivate his card using FirstMobile or call 0700FIRSTCONTACT. I will advise the op to write to first contact and copy CBN fraud unit. You can also report it on twitter. it might take time and a long process but you will get your money back and someone must pay for it. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by Cjayboy: 6:41pm On Jun 06, 2018 |
My fellow Nairalander,please someone swapped your card at the process of assisting you,then while you inserted the wrong card and was inputting your rightful pin then the person saw your pin while holding your real card and machine now seized the wrong card while the person zoomed off to another location and make withdrawal. Please dear, don't accuse any bank staff. It's a trending fraud pattern now in town. Note: If you want to confirm my statement just visit that Diamond Bank branch, where your supposedly ATM card got trapped with a valid ID and insist on collecting your card,you will validate or confirm my word. Sincere apologies on what happened. 4 Likes 1 Share |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by bendike: 6:48pm On Jun 06, 2018 |
wasiudvd:Just what i thought |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by Icon2007: 6:49pm On Jun 06, 2018 |
Hi op, did anybody assist you while operating the machine? Machine don't just swallow ATM card except you put wrong pin three times. Possibility are that: your card has been swapped before getting to the ATM point and you put a wrong card with your correct pin the machine will trap it. Another possibility is that your card was swapped at the ATM point. Nevertheless you can write your bank that you need CCTV footage of the person that used your card and that should give you a clue. Sorry for your loss but most of the times its your carelessness. I work in a rural area I hear this kind of thing everyday. And after all investigation it is either their relatives or somebody assist them at the ATM point. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by Tesie2003: 7:01pm On Jun 06, 2018 |
I will advise every Nairalander to read below. Please check ATM properly before use. If u notice any unusual object, please do not use. Skimming device may be inserted by fraudsters to retract ur card and code ur pin. Thank you all. Criminals 'card-trapping' at ATM machines to get cash An industry group has seen the style of attack increase during the first six months of this year Criminals are embracing methods to trap debit and credit cards in ATMs for retrieval later, a move believed to be motivated by better security measures designed to ensure card details are not copied at the machines, according to an industry group. The so-called "cash trapping" activities surged in 11 European countries for the first six months of this year, according to the European ATM Security Team (EAST), with members including banks, card associations and law enforcement. EAST's survey covers more than 385,000 ATMs in 23 European countries. The rise in cash trapping contributed to a near doubling of recorded ATM fraud attacks, EAST said. A total of 11,220 incidents were reported through the end of June, compared to 6,649 attacks for the first six months of last year. Of the attacks this year, some 6,756 were due to cash trapping. While the number of incidents increased, EAST said the type of fraud is still just 0.4% of fraud-related losses, amounting to less that 500,000 ($690,000). EAST said total ATM fraud amounted to 112 million. Cards can be trapped in ATMs in several ways. One method is to put a device on the machine that uses tape, wire or thread in order to hold a card in. Criminals can then retrieve cards using tweezers. The PIN can be obtained through observation or by putting an overlay device on the keypad that can record PINs. For the same period, "skimming" attacks -- or ones where the magnetic stripe of a card is copied for encoding on a dummy card -- fell by 33%, to the lowest level in three years, EAST said. Many banks have retrofitted ATMs to make it more difficult to unobtrusively attach devices to the ATM to record the card details. Banks have also added warnings to avoid ATMs that may appear to have been tampered with. Card trapping may prove less fruitful to criminals than skimming, because the victims immediately loses their cards and are likely to quickly get in touch with their bank. But if a card is skimmed, bank customers are unaware. If victims fail to check their bank statements, a criminal could repeatedly withdraw money once at day at the card's limit until it is cancelled or the bank's anti-fraud systems determine something is fishy. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by LaudableXX: 7:28pm On Jun 06, 2018 |
pocohantas:If his card was ejected by the ATM machine after he left, how would the person who got hold of it, be able to know his pin? 1 Like |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by LaudableXX: 7:32pm On Jun 06, 2018 |
kimbraa:If the card gets retracted or ejected by the machine, after the card owner has left the ATM, are you saying the security man would not be able to see it, and retrieve it? 1 Like |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by teemy(m): 7:35pm On Jun 06, 2018 |
Mcslize:A simple "are you sure?" or "I don't believe this" stands better that a statement that calls me out to be a liar. By the way, a guard once helped me out a trapped card at night. Not someone else's but my own experience. He just went to the back am guessing through a back door and got it for me. It was not for money's sake but I always make an habit of greeting the guards when I go to the bank in the past. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by SunnyAmeh: 7:40pm On Jun 06, 2018 |
Don't generalize hastely on issues you are not vast in. Simply, you were negligent while withdrawing which led to shoulder surfing; this happens when a fraudster stays close to you while withdrawing and he/she is able to pick up your PIN . Most times, when there is network problem that will lead to delay in cards being released, the same fraudster who has already seen the PIN will be the one to advise gullible customers to go and complain, card will be released to the waiting hand of a fraudster and in a moment, you will start receiving debit alerts from ATM in another location. A fraudster can also offer to assist customers to withdraw and in the process swap customer's card with another defective card which will certainly get trapped when you attempt to use it. If he/she succeeds in swapping the card, he/she will leave that area immediately for nearby ATM for withdrawals. 1 Like |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by teemy(m): 7:45pm On Jun 06, 2018 |
Let's take note that the op's bank told him there had been similar reports from the same bank. Writing on the wall. The guard or someone in that bank knows something. 1 Like |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by belloay(m): 7:46pm On Jun 06, 2018 |
[quote author=teemy post=68228448]Main suspect is the guard. They have the access to help you retrieve your card from the ATM if stuck. Guess this one yard that grant to perpetuate misdeeds.[/quote@] Hehehe.... security man can help you retrieve a retracted card....i laugh in Swahili |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by BabsAINA(m): 7:52pm On Jun 06, 2018 |
Kindly visit CBN Abuja Branch to lodge a complain. I can assured you 100% that you will surely get your money. You can equally contact me for further assistance. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by coleB(m): 7:57pm On Jun 06, 2018 |
diamond bank again .?? cant forget how they debited me for a failed atm tranz made thru access bank atm. never refunded me after several complaints.. instead they choose to tell me it happens somtimes. oya make them kukuma request for cctv if d oda bank claimed their atm paid, they kept dilly dallying. bro if u r sure no one was behind u watching u input ur pin, just incase d atm later retracted ur card, instigate a law action against them |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by teemy(m): 8:01pm On Jun 06, 2018 |
belloay:I join you with a Taiwanese laughter. Lolz |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by isah80: 8:05pm On Jun 06, 2018 |
ademoladeji: So it is charged in every transaction. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by Nobody: 8:18pm On Jun 06, 2018 |
Well op I apologize for what happened to you. Some of you or should I say a lot of you are saying the security man is in on it please let us be careful on how we speak it could the security man is not aware and we can get him sacked with what we are saying here. Op do not give up in your efforts keep on fighting |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by danhunter500(m): 8:37pm On Jun 06, 2018 |
Strange things is really happening in today's banking world. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by oluwalonisarah(f): 8:51pm On Jun 06, 2018 |
It could also be a case of card swap .some one will tend to assist you or rather deliberately colliding with you and your card falls down and he assist to pick up then in that process swap your card and they will try your pin randomly in most cases people use simple pin. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by oluwalonisarah(f): 8:55pm On Jun 06, 2018 |
Yes it happens to an old woman last Friday and we'll wonder how it was possible but when she wrote the bank they showed her the camera how it happened. quote author=Cjayboy post=68241237]My fellow Nairalander,please someone swapped your card at the process of assisting you,then while you inserted the wrong card and was inputting your rightful pin then the person saw your pin while holding your real card and machine now seized the wrong card while the person zoomed off to another location and make withdrawal. Please dear, don't accuse any bank staff. It's a trending fraud pattern now in town. Note: If you want to confirm my statement just visit that Diamond Bank branch, where your supposedly ATM card got trapped with a valid ID and insist on collecting your card,you will validate or confirm my word. Sincere apologies on what happened.[/quote] |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by Medunah: 9:38pm On Jun 06, 2018 |
Medunah: And need I mention that Naija policemen are very useless. Much emphasis on 'very'......you shouldn't have gone to them at all sef because they are a waste of time. I also went to Sabo police station to make complaints too when it happened, they were so clueless and unprofessional. Imagine, they asked me to go and bring 15k for them to help me track down the culprit. Where will I get 15k when all the money in my act was wiped off? I just left the place. Stupid people looking for someone to milk. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by odysey: 9:44pm On Jun 06, 2018 |
infocabal: reach @citizensgavel on twitter and share this same story, copy @segalink cbn cnn cpc etc thank me later |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by boujeeassnigga(m): 10:28pm On Jun 06, 2018 |
You said you went to withdraw around 9pm But the first alert time is saying 20:05. Is there something you're not telling us? |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by ademoladeji(m): 10:38pm On Jun 06, 2018 |
isah80: After the 3rd withdrawal from other atm |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by ceaser: 7:56am On Jun 07, 2018 |
danny56: For little withdrawals, you can transfer the funds to an "always-in-the-red" account from your maim account. Then do the withdrawal. In fact, it is advised that you keep the ATM of the main account at home (to insure against loss, theft or robbery while you move around with the ATM of the "always-in-the-red" account. You need cash; transfer, then withdraw. For higher withdrawals, you can consider walking into the bank. But who drives around with millions in cash these days anyways? 1 Like |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by EWATERS(m): 12:32pm On Jun 07, 2018 |
Tips to avoid being [b]skimmed[/b] The FBI advises consumers to protect themselves from skimming with the following tips: Inspect the ATM, gas pump, or credit card reader before using it…be suspicious if you see anything loose, crooked, or damaged, or if you notice scratches or adhesive/tape residue. When entering your PIN, block the keypad with your other hand to prevent possible hidden cameras from recording your number. If possible, use an ATM at an inside location (less access for criminals to install skimmers). Be careful of ATMs in tourist areas…they are a popular target of skimmers. If your card isn’t returned after the transaction or after hitting “cancel,” immediately contact the financial institution that issued the card. |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by eezeribe(m): 3:09pm On Jun 07, 2018 |
GidiWoodsMan:100% correct... END OF DISCUSSION |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by Pentools(m): 5:56pm On Jun 07, 2018 |
ceaser: All correct! That's simply the new safe, after one lady gave a testimony here on nairaland how they were robbed on her way to work to the extent that those culprits demanded for their ATM card n pin, I deem it safer to have two bank accounts, always carry "the-always-red" account ATM around, if u need money transfer to "the-always-red" account from the green account when need for huge amount comes just do bank to bank transfer. Shikena! Better safe than sorry... OP like I told u, if the intervention of whosoever you are working with is not satisfactory do not hesitate to pm me or drop your number, I will be so willing to help n the legal team that will intervene on the matter won't demand a dime from you. However involve Servicom, Public Complain Commission (PCC), Bank of industry (BOI) and more especially CBN I assure your getting of justice sooner than you think, this is actually a good case that can fetch you bigger bucks bordering on damages, fraud and other stuffs if you trade wisely. Best of luck! |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by Makschinchin: 8:44pm On Jun 07, 2018 |
OboOlora: I really don't know your motive for posting such harsh words. If you did it to get likes, permit me to remind you that no matter the number of likes given for your comments on this forum, it can never be transferred to your bank account or added to your lifetime. It's just a temporary feeling that will be forgotten sooner or later. Someone just lost some money, the least you could do is sympathise with him and send in your advice politely.. That's not too much to ask for, is it 1 Like |
Re: How Bank Officials Withdrew My Money Through Swallowed ATM Card by partnerbiz4: 7:25am On Jun 08, 2018 |
Cjayboy: How does this swap happen please? |
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