Intercontinental Bank: Happy bankers Sad customers
This is the 5th time I am subscribing for ATM CARD with their stupid information on the ATM MACHINE reading " CARD NOT SMART". N700(PER CARD) TIMES 5 CARDS=N3500 in six months

The bank that falls into this class is FIRST BANK OF NIGERIA. The 1st in their name represents that they always come 1st from behind. Service rate is poor, downtime is high, staff courtesy is low, reactive personnel,

GTB - "Wouldn't you rather queue for your money?"

one need to be patient with this bank, for crowd it is sign of growth.

GTB on the list? I find that funny. They may have other issues (such as ATMs always going down on Fridays) but it seems they are still far ahead of the others. I have not visited any GTB bank in ages so I don't care about the large crowds - All my transactions are done online: cash transfers, account balance check, et cetera. Of course I face the crowd issue sometimes when I need to use the ATM, but this has more to do with the idiots who spend 10 minutes withdrawing 5,000 Naira than anything else.

No sir, crowd in a bank is not a sign of growth. Bank of America has more customers and we don't see crowd there. In the US, you deposit both cash and cheque into ATM machine. When I came to Nigeria and I discovered that Nigerian banks are declaring billions of Naira profit without ATM friendly services, they fell my hand.

GTB has lost service; this is not the GTB of Fola Adeola's days. GBAM!

it shall be a battle of worst btw AFRIBank & WEMA Bank,

Its UBA and we all know it

Its definitely USELESS BANK OF AFRICA, uba- the very day i applied for atm they started deducting 100naira from my account whether or not i used my atm to withdraw,until they finished the money in my account, off course i ran to GTB- stlll the best in my opinion

I beg does anyone has experience with ECOBANK at all?[font=Lucida Sans Unicode][/font]

bizgirl:

I beg does anyone has experience with ECOBANK at all?[font=Lucida Sans Unicode][/font]

I do. The staff seem to be unhappy probably low pay.

As far as i'm concerned GTB is the best o! As for the worst, i dont think there's any, depends on the branch i guess

i think its uba, i hate the long queue, when depoziting cash, i always want to avoid it.

abi my brothers na unionbank and their old customer mentality

Na UBA, demma robbers dia

Since i started wif Diamond i've neva had cause to regret

Stanchart is cool too.

If you have enough money to open an account i.e

GTB

With my Mastercard and GtMobile, i dont need to worry about crowd in the bank but I just hate the fact that they are not ready to build more branches to cater for the increasing number of customers.

the worst bank for me is union bank fulled with clumsy big asssed old women

best bank = GTB
worst bank = Union Bank!-- Big, Strong but UNRELIABLE!

AFRIBANK is ssoooooooooooo anoyin.i requested 4 atm card.it tuk dem weeks to print out d request form to fill.afta filin it.it tuk ova one yr 4 dem to gime an atm card. (i opened an acount with dem afta a felow corper friend convinced me to bank with dem,as she was a marketer den.so to honour ha i did.)can u bliv dat afta my one yr service dey gave me d card.
oceanic is anoda horible bank wit h terible customer service.i opened an acount with dem afta my youth service n to colect pin na wahala.com tomoro,com next tomoro.so i got pised n asked d customer kia guy dat woso with my in na n he dint ansa me.i said excuse me mr,im talkin to u n he waqs like am i playin here.cant u c am busy with my system.i left there angrily n askd 4 my account to be close
went to union bank,asked on how ill open an account with dem,i was met with.rude customer service.old frustrated lukin women with big stomachs n short lukin men who draged dia trousers up to half of dia stomach
infact i can go on n on.leme stop here

AYO GHANDI:

WEMA Bank is undoubtedly the worst Bank in Nigeria - Cobweb/Spider infested offices, Stinking window blinds, Dirty walls, Okrika clothings worn by Cashiers & Customer Service Staff, etc. I will rather keep my money inside GEEPEE Tank than bank with WEMA. Sango - Ota Branch in Ogun State and Ist Branch by the main market in Ado - Ekiti are more guilty. It is closely followed by UNION Bank with their Lord Lugard type buildings / battered staff.  They will always ask u to drop your cheque to later come back to pick your cash if u are drawing above 200k. ZENITH, ECOBANK, STANDARD CHARTERED & STANBIC-IBTC are the best any time any day for efficiency, service delivery,etc

lol at the okrika clothing barb. Its our privilege to moan about what we percieve as lousy service, but how many of us are actually willing or able to pay for premium service? And I see nothing wrong in queueing for a service, takes nothing away from you but trust us with our BIGman mentality and craze for movement with no real motion.

It's hard but i'll advise AFRIBANK, WEMA Bank and UNION BANK to sue you if one of them does not win the contest.

Guys, in your best interest, just cross over to Zenith Bank. Those guys listened to complaints made about them and have drastically changed for good. The staff are always conscious of the customer because of the strict disciplinary measures i learnt they impose on service failures. Their ATM seems to be the only one that works on weekends, and their newly introduced zenithdirect is a bomb. Lastly, while other banks are busy sacking left, right and centre, they have employed over 400 new staff, i learnt in the last 3months and just reviewed their staff packages upwards, but one plea, 'please they shld try and accommodate more small customers because their initial account opening balance for us down town is quite high.

Are you sure?

What about GTBank & Skye?

@dowjones: I believe you sound out of point as per pregnant women working in Union Bank. It is no crime to be in such a beautiful and wonderful state.
@All: Mind if we specify the terms of reference for qualifying a bank as the worst? For instance - staff attitude, quality of service, timely response to customer complaints, branch outlook, etc. If we have no areas of interest, then all Nigerian banks will find their names on this list.
And I believe the name of only one(1) bank will do - WORST it reads, not WORST 5.

UBA has to be the worst> Useless bank debited my account to negative even when i was not withdrawing money (they said it is account maintenance charges). I don dash dem both the money and the accounts - one current, one savings. I dey wait for day when dem go write me letter say i dey owe them, make i come sue them for defamation of character. Useless stupid people. yeye dey smell

You guys dnt know anything U.B.A is the worstest of all

its CBN CENTRAL BANK OF NIGERIA
like seriously i don't know but i think its Union bank gosh their building here is just like prison i'm sure they don't have ac''s damn that bank is drrrryyy i love fist bank and Diamond bank not forgetting Zenith bank

asamuel:

No sir, crowd in a bank is not a sign of growth. Bank of America has more customers and we don't see crowd there. In the US, you deposit both cash and cheque into ATM machine. When I came to Nigeria and I discovered that Nigerian banks are declaring billions of Naira profit without ATM friendly services, they fell my hand.

GTB has lost service; this is not the GTB of Fola Adeola's days. GBAM!

the comparison is not valid.
Bank of America operates in an environment where you can buy the world with a card.
you can live for a month without touching cash.

ours is a cash based society.
it is not GTB et al's fault.
it is a regular occurrence to see folks cashing 15 million in the bank.
do you know how long it takes to count (even with a counting machine).
how many POS terminals do you see in the country?
how many Nigerians have credit card?
do you know the state of the financial system's credit beaureu?
you can't get more than 100k from the ATM yet i can count five things you would do in a week that would individually cost more than 100k.

it jst has 2 b btw UBA, Skye, Union nd GTB

if you haven't been to ETB do not post any comment
How do you explain a bank that is more interested in making profit selling GLO recharge cards.
you may even mistake d bank for Mr. Biggs when you pass by.

i have a long history with them, so, trust me , this from experience

okogasir:

if you haven't been to ETB do not post any comment
How do you explain a bank that is more interested in making profit selling GLO recharge cards.
you may even mistake d bank for Mr. Biggs when you pass by.

i have a long history with them, so, trust me , this from experience

Let's be sincere ETB could never be the worst. Here are u putting Union & Afribank. I hate going to does banks. They remind me of the eddies.

I think they are keep them for this artist that might love to shot an ancient film.