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Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders - Phones - Nairaland

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Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by oladele239(m): 12:27pm On Feb 18
Good morning fellow nairalanders. My phone got stolen two weeks ago and I have on it my MTN sim together with 9MOBIle.

Retrieving the lines has been an herculean task as i have been going to their centre for several days without any headway.

Please guys what is happening ? My sim is very vital to me especially to run accounts as I only do ussd on two of my accounts.

What's your experience like..................................... Honestly Nigeria is fast becoming something else!!!!!

I'm furious and angered ................ Just to retrieve sim is now like climbing Mount Everest

I'd be glad if this makes front page so relevant authorities can act on our plights

From : Oladele

9 Likes

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by Pierocash(m): 12:31pm On Feb 18
When you went to their offices, didn't they tell you what to do to retrieve your lines?

12 Likes

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by oladele239(m): 12:35pm On Feb 18
They told me ........... I have gotten all the needed requirements which include my nin and affidavit

its been come today or come tomorrow and no networks for weeks

I'm perplexed..... Those who understand , understand!



Pierocash:
When you went to their offices, didn't they tell you what to do to retrieve your lines?

3 Likes 1 Share

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by Emdee590(m): 12:50pm On Feb 18
The truth is that Simswap is not easy to come by now owing to the fact that a directive was given by NCC

4 Likes 1 Share

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by NwaNimo1(m): 7:08pm On Feb 19


Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by janedonez(m): 7:09pm On Feb 19
Bad
Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by Prodigee: 7:09pm On Feb 19
Nothing works in this hellscape!
Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by sogcomng: 7:09pm On Feb 19
Lori iro it went smooth with zero hassle visit sog.com.ng for dj mix, blogging not easy
Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by wagazala: 7:10pm On Feb 19
NCC has put a hold on sim activation for all Telcos. This means you probably wont be able to get your new sim to work. The guys upstairs (NCC) havent got a clue of the implication of their policy. Our prayer now is that the sim card and phone belonging to someone close to the NCC's bosses get stolen or lost so that they can lift the ban.

82 Likes 1 Share

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by slawormiir: 7:10pm On Feb 19
Damnnn niggarrrr
A real niggarr don't retrieve sim

4 Likes 2 Shares

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by derbykol(f): 7:10pm On Feb 19
My mum has been facing same challenge at glo office.
Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by DropsMic(m): 7:10pm On Feb 19
Following
Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by SimplyFacts: 7:10pm On Feb 19
Na to dey pray mak person no get issues at those customer care offices/outlets o.

I saw hell when I went there to upgrade my MTN sim to 4G. They told me the sim is 4G already as shown on their system but the coverage is always 3G & I kept receiving messages to upgrade to 4G. I inserted other sim cards (my other MTN, Glo & Airtel sims) & they confirmed it that only that single sim (which is my hot line) doesn't cover 4G. They got confused & still stood on their claim.

I'm thinking of doing retrieval, maybe that would solve the problem but I do not have such a luxurious time to waste at the moment.

4 Likes 1 Share

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by englishmart(m): 7:11pm On Feb 19
I went to a glo office somewhere in Abuja, I told them I lost my phone and needed a sim retrieval. He told me about NCC directives and all that. I waited until nobody was in sight, I squeezed into his hand $100 2 notes. when he saw it he was befuddled. What? He exclaimed, bring your sim pack. You have your most called 5 numbers and national ID card?
I handed Everything to him and disappeared like a king. Moral of the story. With money, everything works.

45 Likes

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by Someone7(m): 7:12pm On Feb 19
One sentence. The Communications Minister Isa Pantami is an idiot

27 Likes 1 Share

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by gbaskiboy(m): 7:12pm On Feb 19
Retrieving lost Sim cards is not easy, I feel your pain Bro, keep trying

2 Likes

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by Legalcriminal: 7:12pm On Feb 19
The best thing I did and still doing is avoiding getting my sim lost cuz I’m never ready to queue for NIN. I think I’m lucky to find my phone back after it fell off my pocket in a commercial bus. Maybe I’ll be here with ugly experience.

Mcslize:


Have you experienced where they pointed gun at you to bring out your newly bought phone of 74k with two of your Sims in it? You want to drag with them?

This one is not the phone falling off your pocket or someone stealing it from your pocket in a bus. They collect it from you with gun in a broad day light. That was my case on the 30 Dec, 2020.

Sorry for the loss no kind of that experience for me but i almost got robbed by five ugly guys late night as a street guy we just exchange words and drop some change for them to smoke but with gun no no.

2 Likes 1 Share

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by Houseofglam7(f): 7:15pm On Feb 19
lipsrsealed

1 Like

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by Chicko1995: 7:17pm On Feb 19
tongue
Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by geendi(m): 7:18pm On Feb 19
The best thing to do is keep ur phone safe as retrieving sims is very
very difficult.. To hell with NCC and NIMC

4 Likes

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by cchub: 7:19pm On Feb 19
englishmart:
I went to a glo office somewhere in Abuja, I told them I lost my phone and needed a sim retrieval. He told me about NCC directives and all that. I waited until nobody was in sight, I squeezed into his hand $100 2 notes. when he saw it he was befuddled. What? He exclaimed, bring your sim pack. You have your most called 5 numbers and national ID card?
I handed Everything to him and disappeared like a king. Moral of the story. With money, everything works.

Those niggas in the front of the building have saved life from stress lots of times.....only if one can tip them handsomely.

2 Likes

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by joyblinks(f): 7:20pm On Feb 19
This is exactly my Husband's situation right now
Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by maureensylvia(f): 7:21pm On Feb 19
oladele239:
Good morning fellow nairalanders. My phone got stolen two weeks ago and I have on it my MTN sim together with 9MOBIle.

Retrieving the lines has been an herculean task as i have been going to their centre for several days without any headway.

Please guys what is happening ? My sim is very vital to me especially to run accounts as I only do ussd on two of my accounts.


From : Oladele

My phone was stolen too...going to MTN office is another stress on it's own.
I was asked to pay 3k express which I did and since then no network.
I paused for Airtel till I sort out with mthen fes

1 Like

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by iamoyindamola(m): 7:21pm On Feb 19
You see that 5 recently called numbers na thunder go fire them for asking such werey question

5 Likes

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by AMvanquish: 7:21pm On Feb 19
Y'all should call NCC customer care line on 622 toll free and lay your complaints to them directly if your network provider is acting funny and giving you much stress.

1 Like

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by overdrive(m): 7:22pm On Feb 19
englishmart:
I went to a glo office somewhere in Abuja, I told them I lost my phone and needed a sim retrieval. He told me about NCC directives and all that. I waited until nobody was in sight, I squeezed into his hand $100 2 notes. when he saw it he was befuddled. What? He exclaimed, bring your sim pack. You have your most called 5 numbers and national ID card?
I handed Everything to him and disappeared like a king. Moral of the story. With money, everything works.


$200 Zimbabwean dollars

24 Likes

Re: Sim Swap/Retrieval Problems: Share Your Experiences Nairalanders by maureensylvia(f): 7:23pm On Feb 19
maureensylvia:


My phone was stolen too...going to MTN office is another stress on it's own.
I was asked to pay 3k express which I did and since then no network.
I paused for Airtel till I sort out with mthen fes

Please who knows how I can reach out to 9mobile customer agent directly on call

1 Like

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