NemB:
Okay guys, good morning. Obviously this @pointstores vendor is changing the timing of our conversation to suit his narrative. At this point I have to post the whole screenshots from beginning to end so that you will see exactly how it happened. Please bear with me, it's plenty.
1. First of all, I transferred 80k not 78k.
2. Secondly, the argument on battery started because, first he told me I'll get 2 types batteries (lithium and gel) if I buy solar, then the next day after I already paid, he came and said I'll get only gel. But I prefer lithium so I insisted that he should return the deposit for solar. Please see the screenshots to see how it went. So all this one he is saying that he told me that he has bought material before I told him to send 24k is just a lie. Please see screenshots for how he twisted everything
3. Now time to deliver my device, I sent balance of 24k (which he forgot to mention) then he said I shouldn't plug high load. I said no problem, shebi it is 300w, I won't do more than 275. (Me sef I won't be silly enough to overload and spoil what is so expensive nah) and that's where trouble started as you guys saw in the screenshots before. He first said I shouldn't plug more than 120w. Ah! When I was asking why, he said because 300w = 300 divided by 2 = 150 usable. Ah! This one was just insulting because obviously this guy was taking me for a fool.
4. Then, I was still arguing with him that he should either give me my 300w or return my money that how this guy said that delivery is already on the way. I deleted my address immediately just in case delivery is not on the way. Because how can I be telling you I don't want something and you are saying delivery is on the way??
5. See where he said that before work started, I wanted 1 tv and after work started, I said 3 systems, 1 tv, 1fan. Please I want all of you to check our conversation from beginning to end. And see if I said that.
@pointstores you are not only a scammer, you are an exponential liar and a manipulator. See how you are twisting timing and even saying things I didn't say to make your point!

OtunbaBlack:
pointstores I understand your anger but then when you knew you could sell the system and offer a refund you should have given him a refund date rather than push it down is throat... its clearly a miscommunication please do the needful and refund him. this a huge dent on your reputation and bad that he had to call you out on Nairaland for you to decide to give him back is money...

pointstores:


I recommended 500watts load to use with 1500watts inverter

You now want to use 300watts to load on 300watts inverter

Professional enginner that knows everthing

Another customer have bought the system i design for You AM expecting money tommorw U will get ur refund tommorw

You want to use system of 78,000naira to power 3 laptops tv fan U Are very greedy

Thank God u did collect it U will say i sold a game product based on ur ignorant

People like You will learn in a hard way

Go and buy beebee jump or mtn box 300watts @
250,000 and put all these load on it U will learn in a hard way

OtunbaBlack:
pointstores I understand your anger but then when you knew you could sell the system and offer a refund you should have given him a refund date rather than push it down is throat... its clearly a miscommunication please do the needful and refund him. this a huge dent on your reputation and bad that he had to call you out on Nairaland for you to decide to give him back is money...

pointstores:


Otunba Black thank You sir for ur advise immediately U spoke i had peace


God will bless You

You will be a good judge admire ur sense of judgement

Cheers have a great week

pointstores:


What will U conclude what U dont have knowledge about

cchub:


Then, you should have come here to defend yourself earlier. Bros, communication is paramount in this type of business.

If you've done a little explaining earlier, we wouldn't be here.

I wish you better sales and may God be with you.

Ciao.

pointstores:

Thanks God bless U 2

naijasensei:


Hi, may I make a little suggestion to you? Before collecting money, try as much as possible to inform your customers that an inverter system can never run at full load. This is very important because you are building the system for them. Tell them to tell you exactly what their load profile is, without this it would be dangerous to proceed with such a transaction. From the comments, you can clearly see people don't understand this concept. It is a little known fact that operating an inverter close to 100% load is detrimental to its batteries. Your customer was simply misinformed.

Summary, tldr; painstakingly explain everything before collecting money from the client.

naijasensei:


Hi, may I make a little suggestion to you? Before collecting money, try as much as possible to inform your customers that an inverter system can never run at full load. This is very important because you are building the system for them. Tell them to tell you exactly what their load profile is, without this it would be dangerous to proceed with such a transaction. From the comments, you can clearly see people don't understand this concept. It is a little known fact that operating an inverter close to 100% load is detrimental to its batteries. Your customer was simply misinformed.

Summary, tldr; painstakingly explain everything before collecting money from the client.

Penuelseun:
Nice points, to add to what you wrote, I think pointstores should tell his customers his battery ratings in volts and ah so as not to cause misunderstanding. Even I tell my customers not to put a load of more than 200w on a 200ah 12v battery so as to prolong it's life. @op, if you want to power a 300w load with an inverter, you must be willing to spend upwards of 170k for a 1kva system for just the inverter and battery. Pls make due diligence in the future

Penuelseun:
Nice points, to add to what you wrote, I think pointstores should tell his customers his battery ratings in volts and ah so as not to cause misunderstanding. Even I tell my customers not to put a load of more than 200w on a 200ah 12v battery so as to prolong it's life. @op, if you want to power a 300w load with an inverter, you must be willing to spend upwards of 170k for a 1kva system for just the inverter and battery. Pls make due diligence in the future

pointstores:


Thanks boss

I ask him about load first that ,what he wants to power

He told me 32inches and blender

I told him blender will not work a blender is about 800watts

32inches tv plus decorder 70watts max

He never told me anything about 3 laptop and 1 fan when i ask

Different customer with different attitude

naijasensei:


I saw where you asked him those questions, and his response. I am guessing he did not really understand your reason for asking. Another thing people don't understand is that when some appliances start up (things that are inductive or capacitive; freezers, pumping machines, blenders, fans, etc) they consume more than their rated power. The power ratings are actually a rough guide, an estimate. Just take this incident as a learning experience.

pointstores:



Good morning bro ......

Thank You for the advise

In these our business custom made or new one You have to first ask the purpose of use before U recommend inverter size so that inverter will not get burnt

My system have being sold to more than 200 people tested and. Trusted on nairaland .....for more than 5years

Do You know the time and energy he took me to spot weld 100pcs 18650 battery to build and inverter specification for him

The money refund is not the issue ....

In our early communication You can see i told him i should refund is money before i start work
What about materials bought can it be returned


I Paid delivery bike man imagine all these things

But God will judge

I will refund his money but these guy see last communication

naijasensei:


Hi, may I make a little suggestion to you? Before collecting money, try as much as possible to inform your customers that an inverter system can never run at full load. This is very important because you are building the system for them. Tell them to tell you exactly what their load profile is, without this it would be dangerous to proceed with such a transaction. From the comments, you can clearly see people don't understand this concept. It is a little known fact that operating an inverter close to 100% load is detrimental to its batteries. Your customer was simply misinformed.

Summary, tldr; painstakingly explain everything before collecting money from the client.