Hello everyone please I need someone to help me on this issues. It’s been a week now someone sent 286k to my fidelity bank from Gtb yet the money hasn’t reflected in my account. At first the sender taught I was lying because he gave me debit alert from his phone, he gave me email alert, he also gave me screenshots from mobile app and finally went to the bank to complain, the gave him statements of account saying money was transferred successfully. In my own end fidelity keyed in the section id for the transfer and it says no transaction found. None of the banks can say how the money disappeared from senders bank and didn’t get to receivers bank. This is frustrating and annoying because I keep calling my bank everyday and they said there’s no deposit made to my account. In the other hand the sender has called Gtb asking for refund yet they claim money was trans successful. I need help because 286k is not small money to look over just like that. Nairalanders in Gtb please help me fix this issue

Update:
Hello everyone please I need someone to help me on this issues. It’s been a week now someone sent 286k to my fidelity bank from Gtb yet the money hasn’t reflected in my account. At first the sender taught I was lying because he gave me debit alert from his phone, he gave me email alert, he also gave me screenshots from mobile app and finally went to the bank to complain, the gave him statements of account saying money was transferred successfully. In my own end fidelity keyed in the section id for the transfer and it says no transaction found. None of the banks can say how the money disappeared from senders bank and didn’t get to receivers bank. This is frustrating and annoying because I keep calling my bank everyday and they said there’s no deposit made to my account. In the other hand the sender has called Gtb asking for refund yet they claim money was trans successful. I need help because 286k is not small money to look over just like that. Nairalanders in Gtb please help me fix this issue

May be they are holding your money to enable them complete the amount of money to pay INNOSON GROUP LIMITED

obama30:



May be they are holding your money to enable them complete the amount of money to pay INNOSON GROUP LIMITED

This is so lame....

Someone said banks take peoples money and invest but how did this country get this bad that transfer made from Gtb to fidelity will disappear and banks ain’t saying anything reasonable about the transfer

Double wahala...

Shoot an email to CBN. Copy both banks and attach screenshot. Watch them rectify the issue asap.

excellence44:
Shoot an email to CBN. Copy both banks and attach screenshot. Watch them rectify the issue asap.

you've said it all.

Please provide him the actual CBN email address he can send the mail to

Ok

Update:
Hello everyone please I need someone to help me on this issues. It’s been a week now someone sent 286k to my fidelity bank from Gtb yet the money hasn’t reflected in my account.

This had actually happened to me before, I think that was in 2017 but the only difference was that I was moving the money from my FCMB account to my GTB account. Money left my FCMB but didn't reflect on my GTB till like two weeks of constantly disturbing GTB's customer service.

What you can do is call the customer care number at the back of your ATM card and complain, those ones in the bank are kinda useless since all your complaints are mostly forwarded to those at the headquarters whose number are the ones at the back of your ATM card.

Stop using useless banks. Una no dey hear.

I hope this get resolved though.

I have called fidelity bank not less than 50 times and they’re insisting no such transfer was made whereby Gtb is saying transfer is initiated and printing out statements of account from the sender. I’m frustrated at the moment

Please move to front page for help, thank you and God bless you

I'm having the same issue
I transferred from my gt to my piggy vest
It didn't reflect in my piggy acct it isn't reflecting either in my gt account
I'm just waiting to be done with exams
Lemme gan create a scene in one of their banks
What rubbish!!!!
My last 2k