cedricksly:

1) that's the policy on mobile app, but you can use same token to increase your limit via Internet banking, and to login. You need a username created for u by the bank, and your 4 digit pin + token otp=10 digit pin...

2) bank does it for anybody, assuming you mistakenly sent money to a person account, eg u use uba and sent money to a perosn ecobank account mistakenly let say a 100k and above, if u immediately go to ecobank and log a complain, a post no debit will be place on the account, the person can't withdraw from the account. So you have to option either the person gives his consent via writing and stamped to refund the money to the originators account or u get a court order(magistrate court) to instruct the bank to move the money back to your account... So assuming the person has withdrew the money before u got to bank, they will simply tell you the person has cleared the account empty, if its a small sum they might place a standing order on the account to debit anything that entered until the whole amount is recovered... If it is a huge sum the person bvn will be blacklisted...
A case where this girl is not saying her whole truth, the case will take time maybe 2years and above and if she loose the case she would have spent more than x2 of what was stolen from her, but if she wins she can get damaged in reasonable sum, but she won't win trust me coz she is not saying the entire truth

brandsoncharlie:

So you can do up to 5 million a day in your token with that account?

modsfucker:
Sue them and claim that the unauthorised deduction has denied you the chance to execute a lucrative business deal, and demand for damages.

cedricksly:
not arguing it, but I'm telling you the girl is not giving the 100% details... If it comes to debiting someone money as an insider job, it can be traced, because everybody has their unique details or footprint in accessing customers details, so if u allow another colleague use your login details to defraud customer u are on ur own.. But u see if it comes to token, you need both the bank(token) and yourself(pin) to authorise any transactions or change... I know what I'm talking you the girl is leaving details out of the whole issue...

habsydiamond:
These banks are not reliable anymore. Someone withdrew 4M in an account that 200k is the maximum transaction limit and u are telling her that 800k is all she can get from her 4M.. who does that.. all I see here is inside job oo.. I think its time to resort back to piggy boxes oo.. with kolo ur money will be safe.. no sms, atm charges and others

Revolva:


I have not tried that hahaha but it can do more than 200k a day that d limit i set it

This is a coporate bank bank na , even my gtb savingsz access bank and uba can send more than 100k a day am sure

LivelyMandem:
From what the bank said, the transactions were done on a phone which had been used for several transactions before this particular one and she never flagged them as fraudulent.

She needs to confirm if the phone in question is/was hers. If the phone is hers, she should be able to tell who made those transfers from the timestamps provided. Where were you or who were you with at those times?

If the phone is not hers then she should still remember who she was with from the timestamps provided and confirm if the phone belongs to the person.

This is not rocket science, if she didn't make these transfers then someone she knows made them.

aujile:

She's intentionally leaving out those details because she knows the implications (haven worked with a bank)
She just wants to claim innocent, using emotions and social media to force then bank to assist her.
For those saying she should get a lawyer, she's not that ignorant and if she eventually falls to getting a lawyer, she knows it's an effort in futility.
Let her prove to us that her phone is not the said phone stated in the investigation report

jojothaiv:

Maybe in the northerner part of the country, most of their ATM pins are either 1234, 0000 or simply the year of birth but I can't say the same for the southerner and I'd like to know how you come about the banks knowing your PINS.

I know of the dark web where bank logs could be bought but I doubt if the bank know your pin

ibechris:
N800,500 Is All You Can get, Zenith Bank Tells Customer Whose N4m Was taken Without Authorisation

Babe sue them, them go pay 100m in damages, a good lawyer would fight for you. If you really want your money back look for a good lawyer . Better still go international

https://fij.ng/article/n800500-is-all-you-can-get-zenith-bank-tells-customer-whose-n4m-was-taken-without-authorisation/

Previous thread https://www.nairaland.com/7521071/chiamaka-agim-zenith-bank-refund#119947126

Jozibrainz99:
I pray some senior Lawyers see this and come to her rescue.

If Femi Falana sees this, He might help.

uba1991:
I don't think I am talking with a matured mind. The number 1 to 3 richest people in Africa are from the north.

natddon1:
But let's be fair to the banks too. Even if a fraudster has your atm card how come they have your PIN too? Also, those enrolments will send an otp to the customers registered phone lines. Did she loose her phone too? The bank even mentioned the type of phone used to do the enrolments. Is it the same phone she is using?

jojothaiv:

Man, I'm talking about what I've seen and experienced, the exceptions of having those whose PINS can't be guessed over here is few.

Being rich or not has nothing to do with that.

StormpyBee:


She compromised her details.

Kobicove:


Senior lawyers no dey work for free

Harrynight:


Zenith is not liable for this,
But the money didn't leave her account to the air, it definitely dropped in someone's account, Zenith bank will be liable if they fail to trace the account the money went to and bring out the owner of the account

uba1991:
this is an insider work, all those information are in the bank. The bank know your 4 digit PIN, the bank know your BVN, the bank know the phone you register the app, infact the even have your thumb print.
The bank is responsible for everything.
Banks in Nigeria are more than armed robbers. I don't blame my granny who refused to open an account no matter the persuasion.

SavageResponse:


To go prison dey hungry you.

No worry, you go chop watery beans tire

MamaletASO:
Pathetic!

Zenith Bank is now a shadow of itself..


After investigation, they should pay her the money...

habsydiamond:
These banks are not reliable anymore. Someone withdrew 4M in an account that 200k is the maximum transaction limit and u are telling her that 800k is all she can get from her 4M.. who does that.. all I see here is inside job oo.. I think its time to resort back to piggy boxes oo.. with kolo ur money will be safe.. no sms, atm charges and others

alobright17:

Others I may agree but you see 4 digit pin I don't think bankers has it because if those yahoo bankers have it those there colleagues yahoo yahoo none bankers won't be wasting time calling there victims fit 4 digit pin.

Reason am.

Cutehector:
Why are they even answering her. It is obvious the transaction was authorized via her token.


Mchew.


She has lost this case abeg.

Ray07:
Nigeria matter don tire person o. Those banks would soon meet their Waterloo.

Even pastor for Jos here run members street carry their money Japa go U S

crowbar:


Since they said the account holder does not look like a scammer, they should then provide him to the police and the court, so he can tell them how and why her money was found in his account.