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Gtbank Ebanking Is Becoming Lousy - Business (4) - Nairaland

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Re: Gtbank Ebanking Is Becoming Lousy by Nobody: 3:17pm On Mar 19, 2012
well, they av been busy adding updates like "view transaction receipt", "foreign fx transfer" etc
so what i GUESS the guys at the IT do is make server unavailable while they code or something.
whatever it is, they need no touch a live server at peak periods without prior notification.
Re: Gtbank Ebanking Is Becoming Lousy by Mustay(m): 6:33am On Apr 21, 2012
Inasmuch as we know GTB is good and all of that, some people need to realise that what a customer wants his VFM - Value For Money. It appears that when GTB has issues/crises which any organisation can and would always face, they mismanage the situation. So it's not really about track record. A scandal could easily erase all good things done by a public figure so they need to 'stand up' when they have issues and prove their 'goodwill'.
Re: Gtbank Ebanking Is Becoming Lousy by Nobody: 8:20am On Apr 21, 2012
Mustay: Inasmuch as we know GTB is good and all of that, some people need to realise that what a customer wants his VFM - Value For Money. It appears that when GTB has issues/crises which any organisation can and would always face, they mismanage the situation. So it's not really about track record. A scandal could easily erase all good things done by a public figure so they need to 'stand up' when they have issues and prove their 'goodwill'.

Well said
Re: Gtbank Ebanking Is Becoming Lousy by noparish: 4:53pm On Oct 27, 2015
how do you resolve a failed NIBSS payment on gtbank internet banking? I am still debited for unsuccessful transfer for 4 days now.
Re: Gtbank Ebanking Is Becoming Lousy by Mustay(m): 12:05pm On Oct 28, 2015
Complain via the platform and quote the transaction reference. ^^

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