₦airaland Forum

ezex:
Hello cvm, for somedays now, i placed this order, uptill thismoment you people havent done anything on it, the seller contacted you guys but nothing. What is happening 1608133342
I used express shipping. Uptill now, no update from you people

We will cross check during working out. Sorry for the inconveniences

bonitical:
cvm pls give me a quotation on dis link;- https://detail.1688.com/offer/529551634491.html?spm=0.0.0.0.xpbYad with all charges inclusive,its urgent...thanks

Log into your Chrisvicmall account and follow the instruction below:
1.) Click on the "Dashboard" on the top hand corner of the page,
2.) When the Dashboard opens, by your right hand side, you will see "Place New Order" , click on it and place the order. Once you enter the correct information, the system will calculate the amount you need to pay. Place the order and then make sure you pay into our account. within 1 - 5hours so that we can process your orders.
If you have any question, let us know

@odimbannamdi

This order you are quoting has already been processed, we have also received it in our office and from look of things, it has already been shipped. A post here not replied doesn't mean that it is not being worked on.
Thanks for your concern

AMI3:
Please guys, how many of you are still using CVM because those people have made me lost a bid for supplies.

For over 3weeks now i place my other for them to pay my supplier at alibaba up till this day they have not pay the albaba guy the money and my cash is stock there in their account. I chatted with them none of them could even give me a reasonable reason why my supplier can not be paid.

PLEASE IS THERE ANY BODY THAT IS STILL USING THEIR SERVICE BECAUSE I AM TIRE OF THEM. OR MY MONEY HAS GONE.

It is impossible to place an order for three weeks and it has not been processed. Please provide your order number here for everyone to see. If we are guilty as you mention, we will pay you for th day and if possible ship your item for free without charge.
Also provide us the date you chat with us and we will go through our chat history.
The only thing that can cause that to happen is if you have placed the order before making the payment first. When an order is place without payment, during office hour, the order will be moved and an email will be forwarded to the customer.

In the next four hours, China office will open and look into the issue. Thanks

When a withdrawal is withheld for the estimate payment time, then there is a reason for such delay. Between 10:00a.m - 12:p.m tomorrow being Friday, chat with Victor on his whatsapp +8615021388040 explain to him. You can also chat with us online between 9:00a.m-12p.m and if anyone accepts your chat, ask the person to forward your chat to Victor, that you need to speak with him. He will help to you to look into the withdrawal issue.
Sorry for the inconveniences.

Bookiemart01:
Sorry about this sour experience bro. To avoid this next time, always instruct your seller to write the weight of your goods on your package. You should also ask them for the weight too.

As par shipping company, I think you shouldn't us chrisvic again. As it is, their shipping fee is high and they have a minimum size of goods they will ship for you. Let me explain, if their minimum weight us 15kg, once you use them, they charge you for shipping 15kg even if your goods weigh less than 4kg
Hope this helps

My dear, you are passing wrong information. Chrisvicmall do not have a minimum nor maximum weight. We have ship item as low as 0.00kg. When a customer complain that we over charge him with the weight, our Nigeria office has measurement equipment which the customer can use to cross check the weight when the goods reach Nigeria. If it doesn't tally with what we charge him/her, then we will refund. We do not charge 4kg as 15kg and we won't mind if you can prove it that we have ever charge someone like that.
Use chrisvicmall.com/shipping-from-china-to-nigeria and you will see our charges.

yokus:
Goodmorning, i have been trying to reach Elena, Tom and Duke since lastweek Thursday, they are not picking their calls or replying whatsapp messages. My suppliers have already delivered, i am trying to confirm reciept and give directives but they are not replying.

What time of the day did you try to contact us. Between 3a.m-11:30a.m Nigeria time, Monday - Saturday there is always someone available on Chrisvicmall website Live Chat. If Elena or Victor is not replying your whatsapp during this time, check the website and someone will be there to answer you.

@ esthybam
Your order shows that it was 2 months ago. When did you receive this item? Did you send email to us about this issue or chat with any of our online customer service on Chrisvicmall website? If you haven't done yet please do so that we can cross check

@Planetuzor,

Between 4a.m -12p.m Nigeria time, you can chat with us online on the website. It is almost unlikely that you will visit our website between 4a.m-11a.m Monday-Saturday without seeing us being online for chat.

As for the Whatsapp, if you want to send Whatsapp to us, send to +8613472845181 between 4a.m-12p.m Nigeria time. Sending Whatsapp before or after the specify hour might result to your Whatsapp not being reply. The reason is because leaving a message to us after office hour with the hope us replying you causes your message to go down with any new message a customer sent.

For phone calls, call +8613472845181 between 4a.m-12p.m Monday - Saturday and your call will be answered.

If your order is cancel without a reason, we are sorry about that. We have fixed the issue and next time an order is cancel, you will receive a reason for the cancellation.

amberrose:
Hello, please do give me a quotation for this product Asap, u'll buy and ship. I want 200 boxes. Here is d link
http://m.1688.com/offer/520789069321.html?spm=a26g8.7662792.0.0.79JlcF

Total Product Fee (including local shipping from supplier office to our office) : $250.83
Service charge: $5
Subtotal: $255.83
In naira: http://chrisvicmall.com/amount_topay

The product price is $50 while the shipping from supplier office to our office cost $200 which is expensive. Please cross check well

Please note that we didn't include the shipping fee from China to Nigeria because at the moment we don't know the weight of the item. We will be able to include the weight when the item reach our office.

amberrose:
And, can I pay for the buying alone nw and pay for d shipping wen it arrives?

Yes you can.

@Planetuzor
If the money has not been refunded into your account, please check with us Elena or any online customer service tomorrow between 7a.m-12p.m Nigeria time.

@Samujoseph

Total Product Price: $29.88
Service charge : $5
Subtotal: $34.88
In naira: 7,883naira

@holajeedayy
If you receive messages of debt, log into your account and check your transaction history. If there is anything confusing, let know.

@Planetuzor
Log into your account and navigate to our contact page. You will see both the chinese and english address

Gbotun:
Sent a message to info@chrisvicmall.com since a week ago
but haven't gotten any reply since.
Please can i get a quotation for these goods?

1. http://detail.1688.com/offer/44817654775.html?spm=0.0.0.0.AJEbI3 10 pieces

2. http://detail.1688.com/offer/44511571261.html?spm=0.0.0.0.AJEbI3 10 pieces

3. http://detail.1688.com/offer/45467656754.html?tracelog=p4p 5 pieces

4. http://detail.1688.com/offer/41725632444.html?spm=0.0.0.0.1Vd7eS 5 piecies

5. http://detail.1688.com/offer/520027418554.html?spm=0.0.0.0.MsKS7C 5pieces

Please calculate using express shipping

What is the first 5 letters of your email. The price for the items is $88.25 plus $5 service charge which is $93.25 which is 20702naira. Please note that it is not included the shipping from China to Nigeria. We will be able to give the shipping quotation once we receive the goods and measure them.

puntmaniac:
2015061813518931 please process my order today is the 4th day after placing the order. Thank you

We are working on your order. You will get update any moment from now. The holiday slow things down a little bit. Please bear with us.

puntmaniac:
2015061813518931 please process my order today is the 4th day after placing the order. Thank you

We just started today. If you make the payment today, we will process within 24hours, and it normally takes another 1-3days for the item to reach our China office. Once we receive all your items, we will send immediately. And it takes 24hours-36hours to reach Nigeria

AMI3:
To purchase from aliexpress, is it only for me to send you people the link and fund my account is all i have to do?

You send links and the quantity

holajeedayy:
cvm it urgent i sent a mail you have not reply ....give me quotation of this links

http://detail.1688.com/offer/222562798.html?spm=0.0.0.0.8uVJSO 6pcs

http://detail.1688.com/offer/1195418038.html?spm=0.0.0.0.5sSbFC 1pcs

http://detail.1688.com/offer/1241833280.html?spm=0.0.0.0.h5fmum 1pcs

The first link minimum quantity is 10pc, the second link minimum quantity is 20piece. Do you want us to give quotation for the third link?

kalimera101:
Thanks. Will definitely bookmark this info. Although the Ctrl+F part lost me.
So where's the bank details.

0023239767 Chrisvic Business Logistics Diamond Bank

As for the Ctrl+F, it is the bottom on your computer keyboard. If you are on Mac, it should be Command+F

AkProsper:
I dnt understand. I need it in lagos

I mean we can make payment and ship to your agent in USA who can help you to ship down to Nigeria

kalimera101:
http://m.aliexpress.com/item/32314737106.html (3 of this)


http://m.aliexpress.com/item/1927044659.html (2)
http://m.aliexpress.com/item/32324145457.html (4)

http://m.aliexpress.com/item/1900914699.html (1)

http://m.aliexpress.com/item/2042536662.html (1)

http://m.aliexpress.com/item/32281260947.html (3)
Shipping to Benin.

Total Price : $27.56
Shipping fee: $12
Service charge: $5
Subtotal: $44.56
In naira : 9,892

When purchasing from Aliexpress, the easiest way to get quotation without contacting us is by adding the all items to cart and then click on "Cart", under the cart scroll down and you will see the total amount on the item you want to purchase. Forget about all the prices there and only focus on the Subtotal price. Once you get the Subtotal price, add the $5 service charge and that is it. For the weight you can measure the weight of the item by clicking "Ctrl+F" and then type "weight". Sometimes there are different places where weight appear but the important once is the one you will find under "Packing Details" copy the weight and multiple it by the total quantity you are purchasing. It will give you the estimate weight of your item.

AkProsper:
Pls an invoice to the item in this link
http://www.amazon.co.uk/gp/aw/ol/1118907442/ref=mw_dp_olp?qid=1434637298&sr=1-1

We can only make purchase of the goods but not shipping

yamz:
hi, can I get Special Express Delivery for my battery products already in your office?

I need them in Lagos by Monday.

thanks

The issue with sending battery item through Express is that you cannot even guarantee if it will go or not let alone giving a date. Custom officers might even collect it during checkin. That is one of the main reason we avoid it. It causes more stress and it is even worst if they collect it during checkin

holajeedayy:
Cvm i sent a mail to u and you do not give me cost of what i want to buy may be next time i will post on this trend but then you guys should also b able to reply email quotation

What is the first 5 letters of your email address?

kalimera101:
http://m.aliexpress.com/item/32314737106.html (3 of this)
http://m.aliexpress.com/item/2048402081.html (1 of this)
http://m.aliexpress.com/item/1908530721.html (1 of this)

http://m.aliexpress.com/item/32272556251.html (1)
http://m.aliexpress.com/item/32256674168.html (1)

http://m.aliexpress.com/item/1927044659.html (1)

http://m.aliexpress.com/item/32324145457.html (4)

http://m.aliexpress.com/item/1900914699.html (1)


Please check these out and bill them. Express shipping.

We tried giving you quotation but notice one issue with your links. Some of the goods cost only 0.5- 1usd. The issue with this is that on most cases, the supplier won't ship. This is because the minimum shipping fee within China is $2 although on average it is $3-$4. Let's assume that you purchase the product that cost 1usd, the supplier will still charge you $3-$4 to ship the goods.

To avoid this issue, try to purchase a product at least $5. Or you can increase the quantity of the ones you are purchasing.

lumide533:
Is. Exchange rate 220

As of the time of giving quotation, it is 220

You can find the current rate here http://chrisvicmall.com/amount_topay

@pupsyd

Product Price : $68.34
Shipping fee : $18
Service charge : $5
Subtotal : $91.34
Naira : 20277

Hardheolar:
just a piece of this.

http://m.aliexpress.com/item/455508824.html?productId=455508824&productId=455508824&productSubject=dyclonlne-ointment-stiff-delay-cream-Delay-to-ejaculation-20g-specification-written-by-English-French-Korean-Japanese&productSubject=dyclonlne-ointment-stiff-delay-cream-Delay-to-ejaculation-20g-specification-written-by-English-French-Korean-Japanese&tracelog

Product Price : 6.07
Shipping fee: 5
Service charge: 5
Subtotal: $16.07
In naira : #3535

lumide533:
pls check the cost of 10 of this to lagos http://www.aliexpress.com/item/Best-Selling-2015-New-Fashion-Business-Quartz-Watches-Men-Sport-Watch-Military-Casual-Dress-Wristwatch/32300329030.html

Product Price : $42 (10pieces)
Shipping fee : $12
Service charge : $5
Subtotal: $59
In naira : 12,980

beholddean:
How much for 4 of this to Lagos?
http://www.aliexpress.com/item/ECOBRT-New-Arrival-Modern-Crystal-Wall-Lamp-lights-for-home-modern-indoor-lighting-using-E14-bulb/1498295051.html

Product Price : 296 (4pieces)
Shipping fee: $102
Service charge : $5
Subtotal: $403
In naira : 88660

@civilserva

No, Perp doesn't work for us. Our information is as below. All our contact can be found on our contact page (http://chrisvicmall.com/contact). All payment should be paid only to Chrisvic Business Logistics 0023239767 Diamond Bank.We are not to be hold responsible for any payment made to a different account number.

@Osile2012
Please check http://chrisvicmall.com/contact for our correct phones, address and email. The phones posted by Perp don't belong to us and we are not to be held responsible for any business done through the number posted by Perp. Please for our accurate information, check our contact page or chat with us online between 3a.m-11a.m Nigeria time.

psalmade:
How do I tell my Chinese merchant to send my goods to cvm in China cos they don't seem to understand

Please find our contact information on http://chrisvicmall.com/contact

Check with us on +8615021388040 or +8613760808690 or +86134724845181

@Fogman, if your supplier send on Friday we cannot guarantee that we can receive it on Saturday. Ask your supplier to use SF-Express to send the goods so that the chances of receiving it on Saturday will increase but not 100% guarantee. If we receive on Saturday and send it on Saturday, you will receive a message for pickup on Monday.

@ KingsleySanchez
He purchase from 16+ sellers and as you know we do not deliver item unless the items in that order are complete. If we wait for items to be complete for shipping, we will start receiving complain that we are delaying. If we ship the one we received, we will start receiving complain like yours that we are doing it intentionally.
It is our responsibility to make sure that orders are processed on time, however we have to admit that the time a supplier ship an item from their office to ours is beyond our control.
According to your Victor, when your brother chatted with him, they didn't chat much because when your brother chatted with him, he ask your brother to contact Elena to cross check things and since then, your brother didn't contact him again. As of now, Elena cannot be reach due to time difference, however Victor said that your brother should contact Elena between 3a.m -11a.m Nigeria time or chat with our online customer service around that time. Please note that contacting them before or after that time might affect response time. You can help by asking him when was the last time he chatted with Elena and what time of the day. Please tell him to do that if possible tomorrow to conclude with Elena about it.

timolegend:
Hello chrivic, I have am issue with you people I saw a shirt on your store, comfirm with your rep on whatsapp if the price I saw there was real, I go a reply that they are real, I went to the bank and paid in money into your account, and made purchases of the shirt, after 2-days I got a mail that price I paid was not the real price, I asked that my money be refunded you told it it wil take 24hrs... This is 72hrs and I stil have not gotten my refund. Pls I need my money back. My user name is timolegend. And pls always ensure your prices are real to avoid such Embarrassment. I await your response
Thanks

timolegend:
Abeg is this chrisvic a nigerian owned company. Am not satisfed with their services and the cost of their goods are too expensive. Pls CVM how do I withdraw the money I used in funding my CVM account.

According to Victor, when you were chatting him about the product you want to purchase from Chrisvicmall platform, after sending the link, said "You can Purchase" but he never stated whether it is the real price or not and the reason he said that is because he knows that if anything goes wrong, escrow service on the platform will make sure that your money is returned back to your account. When you ask if it is real or not, he said he will get back to you and on the second day was was you ask her to credit your account which he provided the account number to you. Please check your chat message again to see there is any where Victor told you that it is the real price or not. It is a misunderstanding.
As for the money, he said it has been refunded back to you.

CHYMA0258:
@ cvm u guys are really messing up just got a junk message from u guys and moreso Elena never reply message nor do victor. I want to buy some things but cos of this attitude I have to withdraw and find another logistic company. kill yourself cvm

That is good of you. We will consider killing ourself if you can tell us in what way we have wronged you. Until then remain blessed.

Teeworld13:
cvm, please stop sending junk messages to my email. I havent had any transaction with you, I dont intend to neither am I owing you. Stop sending messages that am owing you N0.0...STOP OR I WILL MARK YOU MESSAGES AS SPAM

There was a system bug which caused you to receive the message. It only happen once. We apologize for the inconveniences. If you receive the message again from us, please go ahead and mark us as spam. At least it will save you some headache.

kalimera101:
They start out so reliable and useful to get our attention and earn our trust. Somewhere along the line, they become as dirty as vultures to dupe us of the money we didn't pluck from one tree like that.
It's well, there's God.

Please add prove to your accusation to make it look reasonable. If you can tell people how Chrisvicmall dupe you, it will save millions of citizens from falling a victim. Please don't let them see you as a troll. It is not good for your image. Back your claim with prove. Save the world son

dav8id:
shipping or procurement all delay...stay away from them if you want to continue in importation business.unless if you are order for personal use

It will be of great service to at least tell people the almighty shipping company you use that is 100% flawless. You have been in importation thread for long and we believe that you are aware of issues in both suppliers delivery, issues that sometimes come up with delivery, and other unseen circumstances. Unless if you are planning to sell ebook to Emeritus or anyone, it is really kind of funny that such comment should be coming from you. That is a big minus one.

hahn:
What's the best alternative for shipping from china please?

Bring your chair with a bottle of Origin while waiting for the demigod to tell us almighty shipping coming that ship with the speed of light. And incase I fail asleep before the answer comes, please remember that there is love in shearing.

@ EMERITUS85,
The reason yours wasn't ship on time was because of the number of sellers you purchased from. Their time of delivery to our office is different and we don't ship out until all goods are received to avoid issues. The more suppliers you purchase from, the more time it might take for delivery.

EMERITUS85:
chrisvicmall is really ruining me with their delay in services.
maybe i should consider using only their shipping services henceforth
i hate delay
since last week Monday till now my tracking and dashboard reads on " process" no improvement each day.
it's really frustrating

Question is, through what means did you communicate with us. We are always online on our website. Also you didn't provide your order number or username, at least it will help us check things. Wrongful accusations doesn't help things. You can start by giving your order number and username. Thank you