DomainKingTeam's Posts
Nairaland Forum › DomainKingTeam's Profile › DomainKingTeam's Posts
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princefeh88:Hi princefeh88, I am Karan from domainking.NG. We never suspend any account without any reason. If your account was suspended then surely there is a reason for it like violation of terms, which we inform you about. We don't support hosting of any illegal website that are against our terms & we have clearly mentioned it. I have tried to search for your account in our system but I was unable to find it. Please let me know the following: 1) The domain name of the website that you have/had hosted with us or your email with us. Kindly share with me the above so that I can find out the exact reason why your services with us were suspended & correct it if there was any unfair suspension. Moreover, we have 24/7 very active support available on our website. You could always talk to the live chat on our website & even get back to us on ticket where we reply within minutes. So please don't post false information without mentioning your actual website name with us. I look forward to hearing from you. Best Regards, Karan Domainking.NG |
ideaflavour:Hi Ideaflavour, Thank you so much for getting back to me. Our support team has just sent you another email for your issue. Could you please check it & get back to us if you still have any doubts after testing our advised solution. I really look forward to hearing back from you. Best Regards, Karan DomainKing.NG |
ideaflavour:Hi Ideaflavour, I'm Karan Singh from DomainKing.NG. I have checked the issue that you are reporting. Upon checking, I could find that our support team has already explained the full issue to you very thoroughly. Please carefully check our replies & it will surely add clarity to your doubts. We have a mail sending limit of 100 emails per hour. So you can send emails to your subscribers if its under that limit. In your case, the emails that you are sending are getting deferred. This is because many of the emails in your list don't even exist which is causing them to fail. When multiple emails sent to different senders from your account are failing, the server automatically blocks your outgoing emails temporarily because of multiple deferrals. This is sort of a spam protection trigger. This is triggered because in case you are sending multiple failed emails from an account then its likely that you are sending spam in bulk from the server. These filters are implemented by all good providers to protect outgoing spam. I advise you to please check the emails in your list & verify if they actually exist or not. Then remove any non-existent emails. After that, please also enable captcha on the form where you are collecting emails to prevent any spam registrations. This should fix your issue. Also, you could look into SMTP solutions once you want to send more reminder emails. In cases of all popular blogs, they have independent solutions for maintaining of email lists. Please check the above & get back to us at support[at]domainking.ng if you will still have any doubts. Our support team will surely assist you with all your doubts. Best Regards, Karan DomainKing.NG |
omafu:Hi Omafu, Thank you for reaching out to us. Most of the users who are actually using our service love us. I want to point out the following: 1) We use the most advanced technology stack to build our servers (better than any of our competitors). Our servers have SSD drives (5X Faster that normal HDD drives), plus Built-in page caching which would make your pages load even faster. No other providers are offering these features. 2) We take pride in fact that we have the fastest & most responsive support team. We reply to all support requests within a few minutes. 3) We had near 100% uptime on all our servers for the past 4 months with almost zero downtime for any websites hosted with us. If you are reading any review, please always verify its accuracy before falling for it. Many users may try to downgrade a service in an attempt to promote their own service. Any genuine review will always have the website name (hosted with us) along the detailed experience of the service (which could include screenshots & support conversations in case of bad experience). In any other case, please don't fall for any review as it could very well be deceiving instead of actual test of the service. You are open to try our service risk free. All our Hosting plans come with 30 days money back guarantee. So in any case you are not satisfied with our hosting, then you can always ask for a refund. And once you have tested us, please feel free to openly share you feedback. We will be glad to read it & hopefully have you as our new promoter. I really hope that it answers your doubts. I look forward to have you hosted with us. Thanks! Best Regards, Karan DomainKing.NG |
kinsmann:Hi Kinsmann, I am really sorry for the delay in getting back to you. I have checked that our Support team have already replied to your query. Please check and confirm at your end. For further queries, I request you to always get in touch with our support team. You can get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. Best Regards, Angad, Domainking.NG |
Premiumwriter:Hi Premiumwriter, I am really sorry for the delay in getting back to you. Our Black Friday sale and Cyber Monday Sale has been expired. If you have placed an order using promo code during sale then you would be able to take benefit of it. I request you to please get in touch with our support team regarding this query. You can get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. So kindly get in touch with our Support team as soon as possible. Best Regards, Angad, Domainking.NG |
dengepo:Hi Dengepo, I am really sorry for the delay in getting back to you. I have checked that your email:ecacnigeria@hotmail.com is not registered in our records. I request you to please get in touch with our support team regarding your query via registered email. You can get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. So kindly get in touch with our Support team as soon as possible. Best Regards, Angad, Domainking.NG |
Sanchez01:Hi Sanchez01, I am Karan from Domainking.NG. I tried to search for your account in our records but I was unable to find it. Could you please share the following: 1) The domain name of the website that you have/had hosted with us. 2) The reason for your bad feedback. Please explain to me the issues that you have been facing with us. Please let me know the above so that I can correct any bad experience & also look into ways to prevent it in future. I really look forward to hearing from you. Best Regards, Karan Domainking.NG |
Zarazzini:Hi Zarazzini, I am Karan from Domainking.NG. I looked up for your account in our records to figure out the reason for your feedback. But I could not find any orders with us. Please only share your genuine feedback if you have actually tried our hosting. We use the best server stack (better than any of our competitors). Our servers come with SSD drives (5X Faster that normal HDD drives), plus Built-in page caching which would make your pages load even faster. No other providers are offering these features. We strive to offer the best experience & service to our customers. So in case you have hosted any of your website/s with us, please openly share your feedback here with the details of your website. I'll be glad to read it & improve upon any shortcomings in our service. Thank you! Best Regards, Karan Domainking.NG |
ClintonNzedimma:Hi ClintonNzedimma, I am Karan from Domainking.NG. Most of our users love our hosting & other services so I searched for your account in our records. Upon checking I found that your account was suspended by us because your were hosting a phishing website targeting a major bank. It is totally against our policy & hence your account was suspended permanently after informing you. We don't support any such activities as these are against our terms. No good hosting provider would host such a website. We welcome you back if you are looking to host a genuine website. Best Regards, Karan Domainking.NG |
Lordwales59:Hi Lordwales59, I am Karan from DomainKing.NG. I noticed your post that you are facing issues with your websites hosted with us. I'm really sorry to hear that. But I can confirm that we don't have any such issue. Could you please reach out to us at support@domainking.ng with your domain names hosted with us, so that I can immediately get any issues that you facing, checked & resolved for you. Moreover, if you are ever facing any issues with us then please simply reach out to our support anytime because we are there 24/7 for you. You will always get replies within a few minutes anytime you contact our support. We await your email to help you out with any problems. Best Regards, Karan DomainKing.NG |
Bigboy289:Hi Bigboy, I am really sorry for the delay in getting back to you. I request you to please get in touch with our support team regarding payment if your order is not activated yet. You can get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. So kindly get in touch with our Support team as soon as possible. Best Regards, Angad, Domainking.NG |
protechonline:Hi Protechonline , I am really sorry for the delay in getting back to you. I have checked that our Support team have already replied to your EPP code query via Support ticket. You can log into your client panel to check and confirm from here: https://clients.domainking.ng/viewticket.php?tid=430457&c=s11Sbf6K For further queries you can always get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Best Regards, Angad, Domainking.NG |
gordonsjk:Hi Gordonsjk, Thank you for contacting us. I have checked your Domain hotelbookings.com.ng is registered with us and currently pointing to Cloudflare nameservers. So it seems to be an issue at your Clodflare. Please log into your client panel and contact our Support Team to urgently look into your issue. I request you to always get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. So kindly get in touch with our Support team as soon as possible to resolve your issue. Best Regards, Angad, Domainking.NG |
ojetade44:Hi Ojetade44 , I am really sorry for the delay in getting back to you. I have checked that your Soldier Hosting for Domain- storytime.com.ng was not activated automatically due to gateway error. Our Support Team have already activated your Soldier Hosting and domain. You can read the Support Ticket Response on #534858 for confirmation, in case you have not checked yet. Please log into your client panel to check and confirm at your end. I request you to always get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. Best Regards, Angad, Domainking.NG |
tsowems:Hi tsowems, I'm really sorry to learn that you are right now facing issue accessing our website & your domain with us. I can confirm that there is no issue with our website & any other server related issue from our end. For checking this issue immediately, can you please send us an email to support@domainking.ng with your domain name. Our support team will immediately look into this for you & make sure to help you fix this. Or you can also talk with the live chat on our website. Please try using a different internet to access our website if you are not able to access our website on your current network. Kindly get back to us as soon as possible to your convenience so that we can immediately help you out with this issue. Best Regards, Angad DomainKing.NG |
olatoun261:Hi olatoun261, I've just checked & your domain is not registered with us right now. It had expired few years back. I have checked that its available right now & you can register it from here: https://www.domainking.ng/ Once your domain is registered then you can easily link your domain with blogger using our 1-click Blogger setup tool in your client panel. Please refer to this guide: https://www.domainking.ng/articles/setup-custom-domain-blogger/ Or you can also contact our support team at support@domainking.ng or via Live Chat Support on our website. They will fully assist you with this. Best Regards, Angad DomainKing.NG |
adesanmi162:Hi adesanmi162, Thank you so much for pointing out your doubts here. I'm glad to clarify it. We also offer Free domain with all our Hosting plans. You can get a Free .com.ng or .com domain with our Hosting plans (depending on the plan). And our hosting plans also include Free SSL, Unmetered Bandwidth, Inbuilt page caching for faster websites & lots more. You can check all our Hosting plans from here: https://www.domainking.ng/web-hosting/ Hope it adds some clarity to your confusion. If you have any further doubts, I request you to please get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Best Regards, Angad, Domainking.NG |
efabricators:Hi efabricators, Do you mean that you already have a .ng domain registered with us & you want to host it with Siteground. Yes, you can point your domain to any hosting that you want. For this you simply have to buy hosting from the provider that you want, and point your domain to their hosting's nameservers. You can contact your hosting provider for their cost & further information. If you have any further doubts regarding anything, I request you please get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Best Regards, Angad, Domainking.NG |
RealLordZeus:Hi, I have checked that our website is working fine with all network. Kindly send us the result of tracert domainking.ng command from your PC/Laptop to troubleshoot your issue. You can send us the result of tracert command at our email support@domainking.ng from your registered email. I request you to always get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Feel free to contact us if you need any help. Best Regards, Angad, Domainking.NG Support |
HollaAyo:Hi HollaAyo, Thank you for registering a domain with us. If you have made a payment via Bank Transfer then please wait for the few hours for the payment to be track. You will be informed by our Support team on your registered email once your domain payment is approved. Please confirm me your domain name to check. I await your response. Best Regards, Angad, Domainking.NG |
Teejay32000:Hi Teejay32000, I am really sorry for the delay in getting back to you. I can see that our Support team have already replied to your queries via Support Ticket. Your Blog islandmp3.com.ng is working fine. Please see screenshot for your references: https://snag.gy/C20Y7r.jpg Kindly note that your website were hosting copyright content of some other entity. We are against such DMCA copyrighted issues. Kindly check your website is working fine and get back to us via Support ticket if you have any issues. Best Regards, Angad, Domainking.NG |
dalexz4:Hi Dalexz4, I am sorry for the delay in getting back to you. If you want to change the email for your domain then please contact to our Support Team. They will change your email to your desired email. I request you to always get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. Please note we offer 24/7 Support ticket, emails support & you will always get a reply within few minutes. Moreover, we have live chat support that is available everyday from 6:30AM to 4PM except Sunday. We are always there for you. I hope you will consider this for future queries. Best Regards, Angad, Domainking.NG |
obuneme:Hi Obuneme, Thank you for contacting us. I have been informed by our Live Chat Support team regarding your query. You can also refer here for installing Wordpress via our 1-click installation. We have 1-click installation on all our hosting plans. You can install various CMS like Wordpress, joomla etc. using softaculous 1-click installer in cPanel. With Wordpress you can easily launch your website in a few minutes using thousands of free themes that Wordpress gives you in their extensive theme/template library: https://wordpress.org/themes This guide will be helpful for you for installing Wordpress on your hosting account: https://www.domainking.ng/articles/install-wordpress-in-cpanel/ If you are unable to install Wordpress using this guide then please let us know we will install it for you. Moreover, I request you to always get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Best Regards, Angad, Domainking.NG |
AbiodunFaf:Hi AbiodunFaf, I am really sorry for the delay in getting back to you. I want to inform you that our Website domainking.ng is working fine since more than 76 days with out any issues. If you are facing an issue accessing our website then please contact our Support team as soon as possible so that they can look into your issue. Kindly note the issue that are you facing at your end could be due to various reasons and you should contact our Support team so that they can look for the exact issue. Please note we offer 24/7 Support ticket, emails support & you will always get a reply within few minutes. Moreover, we have live chat support that is available everyday from 6:30AM to 4PM except Sunday. We are always there for you. I request you to always get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. I hope you will consider this for future queries. Best Regards, Angad, Domainking.NG |
yomalex:Hi, I have checked that our support team has already replied to you regarding this query in ticket #798065. You can check the reply sent to you in ticket from here: https://clients.domainking.ng/viewticket.php?tid=798065&c=eezYaRFW If you have any further query, I request you to please contact our Live Chat Support Team at our website, they will assist you immediately regarding your queries. You are always requested to mail to our support team at support@domainking.ng for faster response to your queries. Best Regards, Angad, Domainking.NG |
Zacch1993:Hi Zacch1993, I am really sorry for the delay in getting back to you. Could you please confirm me have you contacted our Support Team regarding your query ? Please note we offer 24/7 Support ticket, emails support & you will always get a reply within few minutes. Moreover, we have live chat support that is available everyday from 6:30AM to 4PM except Sunday. We are always there for you. I request you to always get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. I am awaiting your response regarding your queries. Best Regards, Angad, Domainking.NG |
Ovakpo001:Dear Ovakpo001, I have just checked your website at my end and it is working perfectly fine. Please see screenshot of your website for your references: https://snag.gy/lBrIm9.jpg I can see that our Support team have already completed the Blogger Integration of your custom domain and responded you via Support ticket many times in the last few days. Please read your support ticket response by logging into your client panel I have also checked your website at GTMetrix.com and Kproxy.com to check if your website is working or not. Your website is working fine there too. Please see GT Metrix and Kproxy report respectively here: https://gtmetrix.com/reports/champsnaija.com/SFYoXI7E , http://server3.kproxy.com/servlet/redirect.srv/sruj/sjttmagecrzv/srst/p2/ So it is clear that your domain is working perfectly with Blogger. Please try to load your website at GT Metrix and Kproxy to check if your website is working fine at your end. If your website is not working at your end then it may be due to DNS/Caching issues or Internet connectivity issues at your end. I request you to clear your Browser cache/cookies and flush DNS by taking help of these guides: https://www.wikihow.com/Clear-Cache-and-Cookies , https://www.wikihow.com/Clear-Cache-and-Cookies Please also try loading your website at different Browser and different Internet connection. Your Blog should load fine. If your Blog is still not working as shown you in screenshot then I request you to immediately contact to our Support Team along with the screenshot of your display screen. Moreover, I request you to always get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response. Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes. I am awaiting your response regarding your Blog. Best Regards, Angad, Domainking.NG |
Ovakpo001:Hi Ovakpo001, I am Angad from DomainKing.NG & I am really sorry for any inconveniences caused to you. Could you please let me know if you have contacted our support for this issue. And can you please also confirm your domain name & your blog name that you are trying to integrate? I've checked your old posts on Nairaland & it appears that your blogger blog is champsbtmh..com. And upon opening it, it looks like Google have deleted your blog. Are you trying to integrate this above blog with your domain? If yes, then please note that it cannot be done. You cannot link your domain to a deleted or non-existent blog. So please check it as it appears that you are trying to link your domain to a blog that does not exist. Moreover, I request you to please get in touch with our support team at support@domainking.ng. They will surely help you with any issues within minutes. Best Regards, Angad, Domainking.NG |
Donsammi:Hi Donsammi, I have checked that our support team has already contacted you on 08-June-2018 in ticket 855649 for this issue. But we never heard back from you. Moreover, we have sent another email to you yesterday, please check it. You can check the reply sent to you in ticket from here: https://clients.domainking.ng/viewticket.php?tid=855649&c=v2KZenxw If you have any further query regarding this issue then you can contact our support team by replying in that same ticket. Our support team will assist you further regarding your issue. Best Regards, Angad, Domainking.NG |
INFOTECH2:Hi INFOTECH2, Thank you for contacting us. I have checked your query with our support team and I can see that our Support Team has replied to your query. Please log in to your client panel and check your support ticket response from here: https://clients.domainking.ng/viewticket.php?tid=238622&c=BMky95ew If you have any further query regarding this issue then you can contact our support team by replying in that same ticket. Our support team will assist you further regarding your issue. For faster response, you are always requested to mail to our support team at support@domainking.ng. Feel free to contact us if you need any help. Best Regards, Angad, Domainking.NG Support |
Mediablare:Hi Mediablare, Thank you for contacting us. The error that you are getting is due to managing your Domain DNS panel from wrong panel. Kindly note that we provide Free DNS panel with each domain registration to manage the Domain DNS records. You need to log into your Free DNS panel via My Services section in your client panel. So please confirm us your domain name so that we can create a free DNS panel for you, if it is not created yet. This guide should be of helpful to access Free DNS and email panel: https://www.domainking.ng/articles/cpanel-login/#client_panel Note: Please use the "Method 2" in above guide to access your Free DNS and Email panel. If you will get any error then please send us the screenshot of the error message that you are getting at your end. I will help you accordingly. ======================= Regarding Blogger Integration: ======================= If you want to integrate your domain to your Blog please read this guide: https://www.domainking.ng/articles/setup-custom-domain-on-blogger/ Please contact our support team regarding Blogger Integration by generating your CNAMEs. Our support team will assist you further regarding your issue. For faster response, you are always requested to mail to our support team at support@domainking.ng. Feel free to contact us if you need any help. Best Regards, Angad, Domainking.NG Support |
