₦airaland Forum

dexed:
Beware when registering your domain with domainking, I have used their service for some time and decided to transfer my domain to another registrar, first their privacy protection service didnt let me the confirmation email needed to confirm the transfer, after many hours of back and forth messaging with support, I was finally able to get the confirmation email, now they wont release the domain for transfer, they say I have to wait for 5-7 days before they approve the transfer, my website as been inaccessible for 2 whole days now. It didnt take 5 days when I was transferring my domain to them, I have pleaded and pleaded with support but they say theres nothing they can do.

Hi Dexed,
I am Karan from DomainKing.NG, I have read & understood your issue. I would like to clarify all your doubts that you may have regarding our service.

Kindly note that we give full control to all our customers & we never stop our customers from Transferring-out their domains. And we have assisted you in every way possible in transferring out your domain explaining everything to you at every point.

But since this 5-7 days transfer period is not in our control, I believe that you think that we are trying to prevent you from moving your domain away from us. But this is not the case as we have already explained to you in detail in all our replies to you in the support ticket ID: 236848.

Please refer to the policy 3.2 & 6.2 in the ICANN Transfer Policy here: https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en

Please see the screenshot for more clarity on the ICANN policy: https://snag.gy/vD0PfM.jpg

This transfer policy is universal & it even applies when you transfer your domains to us from another registrar. Please refer to the attached screenshot. The screenshot shows the timeline of domain transfers when you transferred your domains to us from another Registrar in past. You will find that all these domain had taken 5-7 days for the transfer to be completed.

If the manual transfer approval was possible then it would have been much easier for us to simply approve your Transfer-out Request than to exchange such messages with you in which you might believe that we are not trying to help you. But believe me that we have helped you in every way possible.

We have been very transparent about the whole process. But you appear to have made a perception that we are not allowing you to transfer your domain away. Please read all our replies and you will find that we have assisted you in every possible way.

According to the ICANN's Transfer Policy
Once transfer is approved by Old Registrant, New Registrant & Admin Contacts, transfer normally takes 5-7 days to complete as per ICANN Policies (as per these policies if the transfer request is validated by the Old Registrant, New Registrant & Admin Contact and no rejection/stop request is filed by losing registrar then transfer will go through in 5-7 days automatically by the Registry, during this time the domain status will be updated to pending transfer and no one can make changes to the domain).

For a domain transfer to initiate, you also need to make sure that you have approved the requests from gaining & losing registrars to initiate the process. This has to be done along with Registrant & Admin Contact Approvals. Once all of this is done, the transfer will take 5-7 days to complete.

All this is automated by the Registry. But Registrars have option to manually speed up this by sending EPP command to accept the transfer-out request. Most Big Registrars prefer to work using the 5 day process defined by ICANN (as this allows their clients to reject transfers in case of accidental transfers). So its not possible to manually approve the process as our ICANN Registrar doesn't allow this.

The ICANN Registrar (Public Domain Registry) that we use does not allow manual Transfer-out approval for a domain as they use ICANN's 5 days automatic transfer out policy. Most Big Registrars use the same policy.

It is always advisable to transfer or renew domains way before expiry date (i.e: 7-10 days minimum) to avoid any downtime or inconvenience.

We have explained every detail to you in our emails sent to you. You may refer to Ticket IDs: 134582, 933719 and the attached screenshot for more clarity.

Also it seems that you have a misunderstanding regarding our privacy protection service. And I want to clarify the misunderstanding. Please note that the Privacy protection service is a service that we offer for free with every domain. Most Registrars change fees of upto $3-$10 for this service. You can check this with any popular Domain Registrar to verify.

Kindly also note that you have the choice and control to not add this free service to your domain when buying a new domain from us. And you can even disable this service any time. This service replaces your whois details with the Privacy Protected Whois to prevent you from receiving any spam & maintain your privacy. So it is a rule to disable privacy protection while transferring out your domain. This is a standard rule at every Registrar & any Gaining Registrar would guide you to disable it. We had disabled it for you as soon as we received a request from your end.

We sincerely appreciate any feedback (especially any negative feedback) that is posted about us as it is way to constructively improve our service. But I believe that your feedback is posted because of your misunderstanding on this issue & it is not a true refection of our service.

We sincerely care so much about our clients & we have always tried to help you & all our clients by going out of our way to help in all issues. You would also understand that any negative feedback can affect a business. I request you to please update your posts on Nairaland so that it would not mislead anyone to believe that we are not helpful to our clients which is completely opposite and can be verified by our existing clients.

I request you to please update the feedback that you have posted because of your misunderstanding of this issue.

I hope I have clarified all your doubts and I believe you will understand our efforts that we have put to help you in this issue.

Feel free to let us know if you have any further doubts.

Best Regards,
Karan
DomainKing.NG

dexed:
Beware when registering your domain with domainking, I have used their service for some time and decided to transfer my domain to another registrar, first their privacy protection service didnt let me get the confirmation email needed to confirm the transfer, after many hours of back and forth messaging with support, I was finally able to get the confirmation email, now they wont release the domain for transfer, they say I have to wait for 5-7 days before they approve the transfer, my website as been inaccessible for 2 whole days now. It didnt take 5 days when I was transferring my domain to them, I have pleaded and pleaded with support but they say theres nothing they can do.

Hi Dexed,
I am Karan from DomainKing.NG, I have read & understood your issue. I would like to clarify all your doubts that you may have regarding our service.

Kindly note that we give full control to all our customers & we never stop our customers from Transferring-out their domains. And we have assisted you in every way possible in transferring out your domain explaining everything to you at every point.

But since this 5-7 days transfer period is not in our control, I believe that you think that we are trying to prevent you from moving your domain away from us. But this is not the case as we have already explained to you in detail in all our replies to you in the support ticket ID: 236848.

Please refer to the policy 3.2 & 6.2 in the ICANN Transfer Policy here: https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en

Please see the screenshot for more clarity on the ICANN policy: https://snag.gy/vD0PfM.jpg

This transfer policy is universal & it even applies when you transfer your domains to us from another registrar. Please refer to the attached screenshot. The screenshot shows the timeline of domain transfers when you transferred your domains to us from another Registrar in past. You will find that all these domain had taken 5-7 days for the transfer to be completed.

If the manual transfer approval was possible then it would have been much easier for us to simply approve your Transfer-out Request than to exchange such messages with you in which you might believe that we are not trying to help you. But believe me that we have helped you in every way possible.

We have been very transparent about the whole process. But you appear to have made a perception that we are not allowing you to transfer your domain away. Please read all our replies and you will find that we have assisted you in every possible way.

According to the ICANN's Transfer Policy
Once transfer is approved by Old Registrant, New Registrant & Admin Contacts, transfer normally takes 5-7 days to complete as per ICANN Policies (as per these policies if the transfer request is validated by the Old Registrant, New Registrant & Admin Contact and no rejection/stop request is filed by losing registrar then transfer will go through in 5-7 days automatically by the Registry, during this time the domain status will be updated to pending transfer and no one can make changes to the domain).

For a domain transfer to initiate, you also need to make sure that you have approved the requests from gaining & losing registrars to initiate the process. This has to be done along with Registrant & Admin Contact Approvals. Once all of this is done, the transfer will take 5-7 days to complete.

All this is automated by the Registry. But Registrars have option to manually speed up this by sending EPP command to accept the transfer-out request. Most Big Registrars prefer to work using the 5 day process defined by ICANN (as this allows their clients to reject transfers in case of accidental transfers). So its not possible to manually approve the process as our ICANN Registrar doesn't allow this.

The ICANN Registrar (Public Domain Registry) that we use does not allow manual Transfer-out approval for a domain as they use ICANN's 5 days automatic transfer out policy. Most Big Registrars use the same policy.

It is always advisable to transfer or renew domains way before expiry date (i.e: 7-10 days minimum) to avoid any downtime or inconvenience.

We have explained every detail to you in our emails sent to you. You may refer to Ticket IDs: 134582, 933719 and the attached screenshot for more clarity.

Also it seems that you have a misunderstanding regarding our privacy protection service. And I want to clarify the misunderstanding. Please note that the Privacy protection service is a service that we offer for free with every domain. Most Registrars change fees of upto $3-$10 for this service. You can check this with any popular Domain Registrar to verify.

Kindly also note that you have the choice and control to not add this free service to your domain when buying a new domain from us. And you can even disable this service any time. This service replaces your whois details with the Privacy Protected Whois to prevent you from receiving any spam & maintain your privacy. So it is a rule to disable privacy protection while transferring out your domain. This is a standard rule at every Registrar & any Gaining Registrar would guide you to disable it. We had disabled it for you as soon as we received a request from your end.

We sincerely appreciate any feedback (especially any negative feedback) that is posted about us as it is way to constructively improve our service. But I believe that your feedback is posted because of your misunderstanding on this issue & it is not a true refection of our service.

We sincerely care so much about our clients & we have always tried to help you & all our clients by going out of our way to help in all issues. You would also understand that any negative feedback can affect a business. I request you to please update your posts on Nairaland so that it would not mislead anyone to believe that we are not helpful to our clients which is completely opposite and can be verified by our existing clients.

I request you to please update the feedback that you have posted because of your misunderstanding of this issue.

I hope I have clarified all your doubts and I believe you will understand our efforts that we have put to help you in this issue.

Feel free to let us know if you have any further doubts.

Best Regards,
Karan
DomainKing.NG

Hi Dexed,
I am Karan from DomainKing.NG, I have read & understood your issue. I would like to clarify all your doubts that you may have regarding our service.

Kindly note that we give full control to all our customers & we never stop our customers from Transferring-out their domains. And we have assisted you in every way possible in transferring out your domain explaining everything to you at every point.

But since this 5-7 days transfer period is not in our control, I believe that you think that we are trying to prevent you from moving your domain away from us. But this is not the case as we have already explained to you in detail in all our replies to you in the support ticket ID: 236848.

Please refer to the policy 3.2 & 6.2 in the ICANN Transfer Policy here: https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en

Please see the screenshot for more clarity on the ICANN policy: https://snag.gy/vD0PfM.jpg

This transfer policy is universal & it even applies when you transfer your domains to us from another registrar. Please refer to the attached screenshot. The screenshot shows the timeline of domain transfers when you transferred your domains to us from another Registrar in past. You will find that all these domain had taken 5-7 days for the transfer to be completed.

If the manual transfer approval was possible then it would have been much easier for us to simply approve your Transfer-out Request than to exchange such messages with you in which you might believe that we are not trying to help you. But believe me that we have helped you in every way possible.

We have been very transparent about the whole process. But you appear to have made a perception that we are not allowing you to transfer your domain away. Please read all our replies and you will find that we have assisted you in every possible way.

According to the ICANN's Transfer Policy
Once transfer is approved by Old Registrant, New Registrant & Admin Contacts, transfer normally takes 5-7 days to complete as per ICANN Policies (as per these policies if the transfer request is validated by the Old Registrant, New Registrant & Admin Contact and no rejection/stop request is filed by losing registrar then transfer will go through in 5-7 days automatically by the Registry, during this time the domain status will be updated to pending transfer and no one can make changes to the domain).

For a domain transfer to initiate, you also need to make sure that you have approved the requests from gaining & losing registrars to initiate the process. This has to be done along with Registrant & Admin Contact Approvals. Once all of this is done, the transfer will take 5-7 days to complete.

All this is automated by the Registry. But Registrars have option to manually speed up this by sending EPP command to accept the transfer-out request. Most Big Registrars prefer to work using the 5 day process defined by ICANN (as this allows their clients to reject transfers in case of accidental transfers). So its not possible to manually approve the process as our ICANN Registrar doesn't allow this.

The ICANN Registrar (Public Domain Registry) that we use does not allow manual Transfer-out approval for a domain as they use ICANN's 5 days automatic transfer out policy. Most Big Registrars use the same policy.

It is always advisable to transfer or renew domains way before expiry date (i.e: 7-10 days minimum) to avoid any downtime or inconvenience.

We have explained every detail to you in our emails sent to you. You may refer to Ticket IDs: 134582, 933719 and the attached screenshot for more clarity.

Also it seems that you have a misunderstanding regarding our privacy protection service. And I want to clarify the misunderstanding. Please note that the Privacy protection service is a service that we offer for free with every domain. Most Registrars change fees of upto $3-$10 for this service. You can check this with any popular Domain Registrar to verify.

Kindly also note that you have the choice and control to not add this free service to your domain when buying a new domain from us. And you can even disable this service any time. This service replaces your whois details with the Privacy Protected Whois to prevent you from receiving any spam & maintain your privacy. So it is a rule to disable privacy protection while transferring out your domain. This is a standard rule at every Registrar & any Gaining Registrar would guide you to disable it. We had disabled it for you as soon as we received a request from your end.

We sincerely appreciate any feedback (especially any negative feedback) that is posted about us as it is way to constructively improve our service. But I believe that your feedback is posted because of your misunderstanding on this issue & it is not a true refection of our service.

We sincerely care so much about our clients & we have always tried to help you & all our clients by going out of our way to help in all issues. You would also understand that any negative feedback can affect a business. I request you to please update your posts on Nairaland so that it would not mislead anyone to believe that we are not helpful to our clients which is completely opposite and can be verified by our existing clients.

I request you to please update the feedback that you have posted because of your misunderstanding of this issue.

I hope I have clarified all your doubts and I believe you will understand our efforts that we have put to help you in this issue.

Feel free to let us know if you have any further doubts.

Best Regards,
Karan
DomainKing.NG

dexed:
https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en
II. Inter-Registrant Transfer (Change of Registrant)
1.5 Process the Change of Registrant within one (1) day of obtaining the confirmations described above;
And they say I must wait for 5 days, I have pleaded and pleaded but they are intentionally holding on to my domain, I paid for and initiated the transfer on Jan 2nd, this is Jan 5 and they are yet to approve the transfer

dexed:
Beware when registering your domain with domainking, I have used their service for some time and decided to transfer my domain to another registrar, first their privacy protection service didnt let me get the confirmation email needed to confirm the transfer, after many hours of back and forth messaging with support, I was finally able to get the confirmation email, now they wont release the domain for transfer, they say I have to wait for 5-7 days before they approve the transfer, my website as been inaccessible for 2 whole days now. It didnt take 5 days when I was transferring my domain to them, I have pleaded and pleaded with support but they say theres nothing they can do.

Hi,
I can see that our support team has already replied to your query in support ticket. Please check your email for all the details.

You can also read our response to your ticket #236848 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

dexed:
I have 7 domains which they are the registrar of and Im only transferring 1 away, I dont know why they wont approve my transfer, really frustrating.

dexed:
Beware when registering your domain with domainking, I have used their service for some time and decided to transfer my domain to another registrar, first their privacy protection service didnt let me get the confirmation email needed to confirm the transfer, after many hours of back and forth messaging with support, I was finally able to get the confirmation email, now they wont release the domain for transfer, they say I have to wait for 5-7 days before they approve the transfer, my website as been inaccessible for 2 whole days now. It didnt take 5 days when I was transferring my domain to them, I have pleaded and pleaded with support but they say theres nothing they can do.

Hi,
I can see that our support team has already replied to your query in support ticket. Please check your email for all the details.

You can also read our response to your ticket #236848 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

dexed:
Beware when registering your domain with domainking, I have used their service for some time and decided to transfer my domain to another registrar, first their privacy protection service didnt let me get the confirmation email needed to confirm the transfer, after many hours of back and forth messaging with support, I was finally able to get the confirmation email, now they wont release the domain for transfer, they say I have to wait for 5-7 days before they approve the transfer, my website as been inaccessible for 2 whole days now. It didnt take 5 days when I was transferring my domain to them, I have pleaded and pleaded with support but they say theres nothing they can do.

Hi,
I can see that our support team has already replied to your query in support ticket. Please check your email for all the details.

You can also read our response to your ticket #236848 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

Khrisfame:
no mistake I mean .com.ng

Hi,
Yes you can register a .com.ng domain by paying N1299/year.

For registering a domain name you can follow this guide: http://www.domainking.ng/articles/how-to-register-your-domain-name/

If you need any further help then you can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

Khrisfame:
happy new year... sir. intend to buy a .com domain is 1299 is it possible to transfer d money to ur acct then.. once you see d alert you confirm my domain.. cause I can't do online transaction

Hi,
Thanks and Happy new year to you also.

Please note that the cost of .com domain is N4000 and it is not possible to give that domain at N1299 because currently their is no discount on .com domain so you have to pay N4000 to buy a .com domain.

For further reference, you can check all our domain pricing from here: http://clients.domainking.ng/domainchecker.php

Also you can use this guide for registering your domain name with us: http://www.domainking.ng/articles/how-to-register-your-domain-name/

Moreover if you you want to pay us the amount in our account then you can use this guide for paying your invoice via Bank Deposit/ Bank transfer:
http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

I hope this helps.

For further assistance you can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

geeyoungmoney:
www.africamusichits.com.ng

Hi,
Thanks for telling us your domain name.

I have checked that you have not raised any support ticket previously regarding any issue.

If you have any issue regarding managing your .ng domain name then you can check the ticket 733739 that our support team had sent to you.

So please let me know your query so that we can help you accordingly.

You can get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

DICON2:
Good day, I just got a message from NIRA that my domain name is suspended. Why is that after renewing the domain name. Below is proof of renewal, a mail sent to me by domainking after payment.

'domain renewal'
Invoice Payment Confirmation
Inbox
D
DomainKing
to me
Nov 14Details
Always show images from
DomainKing
DomainKing

Dear Gaffar Rahmon,

This is a payment receipt for Invoice 11524 sent on 15/10/2016

Domain Renewal - dealoftheday.com.ng - 1 Year/s (27/11/2016 - 26/11/2017) N1,700
+ DNS Management to setup A, CNAME, MX, TXT Records
+ Email Forwarding & 2 Free Email Accounts
------------------------------------------------------
Sub Total: N1,700
Credit: N0
Total: N1,700

Amount: N1,700
Transaction #: 5829c3ec3ab83
Total Paid: N1,700
Remaining Balance: N0
Status: Paid

You may review your invoice history at any time by logging in to your client area.

Note: This email will serve as an official receipt for this payment.

Best Regards,
DomainKing.ng Support
Email: support@domainking.ng
Like us on Facebook: https://www.facebook.com/DomainKingNG
Follow us on Twitter: https://twitter.com/domainkingng
Follow us on Google+: https://www.google.com/+DomainkingNg
Follow us on Linkedin: https://www.linkedin.com/company/domainking.ng
Connect with us on Nairaland: https://www.nairaland.com/1959505/domainkingng-thread

Hi,
We are really very sorry for the inconvenience caused to you.

Please note that your domain dealoftheday[dot]com[dot]ng was not automatically renewed due to some registry error.

I have now escalated your issue to our Backend team they will get back to you after few hours once they have checked your issue.

So please be patient for some time.

I expect your understanding with us during this time.

You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

barapistis:
hi, please does the soldier plan includes cron job function,i was trying to get a plugin to work but its seems not to be working as its works with the cron job function

Hi,
Please note that the cron job option is available in the cPanel of Soldier hosting plan and all our hosting plans on our website.

You can set a cron job with minimum time interval of 15 minutes on your hosting account..

So please let us know your domain name so that we can assist you accordingly.

You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

mchenzy:
Hi,

I need to edit my DNS settings for my new domain at www.womenjewelry.info

Hi,
You can manage your .info by using this guide: http://www.domainking.ng/articles/manage-domain-name/

I hope this helps.

If you have any further doubts or need any assistance from our end. You can always get in touch with us via email
at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

kelvinnaira:
Am about hosting my blog with domainking, and am certain my traffic will eventually outgrow the soldier plan as time goes on. I just want to know, will i be upgraded to the cloud vps without been charged extra once the vps plan is purchased?

Hi,
If you are currently on Soldier hosting plan then if you need more resources like disk space and Bandwidth then you can upgrade your hosting plan at anytime.

Also if you want to upgrade your hosting plan to a VPS plan then you can pay us yearly or Monthly according to your Budget.

You can check the cost of all our VPS plans from here: http://clients.domainking.ng/cart.php?gid=7

Moreover if you have any further issues then please let us know your domain name so that we can help you accordingly.

I hope this helps.

You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

geeyoungmoney:
I have filed lot of tickets for this .. My Free Webmail not setting up, Kindly Help

Hi,
Can you please let us know your domain name or support ticket number so that we can check your issue.

So please tell us your domain so that we can help you accordingly.

I hope you understand this.

If you have any issues then you can get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

DelePhd:
You have perfectly answered my question, which in this case, is to link with hosting. Thank you very much indeed. My next question is how to activate my customized e-mail address e.g. (info@mydomain.com).

Hi,
Thanks for our query.

If you want to create customized emails like info@yourdomain.com or you@yourdomain.com then you can use this guide for more reference: http://www.domainking.ng/articles/how-to-create-email-accounts-in-cpanel/

Also if you have any further issues then please let us know your domain name so that we can help you accordingly.

I hope this helps.

You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

DelePhd:
I bought a Domain name yesterday, what info do I provide my web host with to proceed?

Hi,
Do you mean that you want to link your domain with hosting or you want to buy a hosting plan for newly registered domain.

Please note that if you want to link your domain with your hosting account then you need to change the namservers of your domain and enter the namservers of your hosting account so that your domain will be pointed towards your hosting.

For help you can follow this guide for changing the nameservers of your domain: http://www.domainking.ng/articles/how-to-change-the-nameservers-for-your-domain/

Or

If you want to buy a new hosting plan for your domain then you can visit here: http://www.domainking.ng/web-hosting/

For buying a hosting plan you can follow this guide: http://www.domainking.ng/articles/how-to-buy-web-hosting

Moreover if you have any further issues then please let us know your domain name so that we can help you accordingly.

I hope this helps.

You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

GOLDPRINCE98:
Hello, I have an issue. I just registered A soldier with a free .com domain name. The Domain name still shows that it's available and I cant login my Cpanel. Kindly help
BarcaGists.com

Hi,
It seems that you have not checked your domain while placing the order. You have placed the order for the domain barcagists[dot]com[dot]ng not with .com domain.

Also note that you have got this domain barcagists.com.ng as free with your Soldier hosting plan and your domain and hosting is already active with us.

Note: We are only providing .com.ng domain as free with all our hosting plans except our Civilian plan. Please read and check our hosting plans carefully:
http://www.domainking.ng/web-hosting/

Moreover, the domain barcagists[dot]com is currently not registered with anyone and is available for registrration. If you want to register this domain then you can register it from here: http://www.domainking.ng/domain-registration/

If you have any issues while registering the domain name then you can follow this guide: This guide will be helpful for you to register a domain: http://www.domainking.ng/articles/how-to-register-your-domain-name/

Lastly, I have checked that regarding cPanel login issue you have raised a support ticket and our support team had already replied on your ticket.
Please check this ticket #661683 by logging into your Domainking client panel.

I hope this helps.

If you have any further doubts or need any assistance from our end. You can always get in touch with us via email
at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

Microflux:
I just purchased a domain on Domainking.ng but I don't know how to integrate it to my WordPress please help.

Hi,
Sorry for delay in getting back to you.

Do you mean you want to point your domain with WordPress. ?

If yes, you have following 2 options and you can choose any of options as listed below:

1) If you have domain and you want to point your domain with WordPress then you need to pay $13 to WordPress.org and they will provide you there own Nameservers to point with your domain.

Please take help of this guide to integrate your domain with WordPress: https://en.support./map-existing-domain/

2) You can place an order for Hosting plan from DomainKing.NG and you can point your domain with your Hosting account.

Once your Hosting account gets activated, we will help you in migrating your WordPress content to you Hosting account with us.

You can always raise a support Ticket from your client panel from here: http://clients.domainking.ng/submitticket.php?step=2&deptid=1

Our Support team will check your issue and get back to you Or You can mail to our support team at support[at]domainking.ng.

We will help you accordingly.

Best Regards,
Karan
DomainKing.NG Support

Khrisfame:
hello

Hi,
Do let me know if you have any query and need any help.

You can reach us at support@domainking.ng or you can chat with our live chat support team is available online from Monday - Saturday (6:30 am to 6:00 pm Nigerian Time)

Our average support response time for all issues is less than 30 minutes.

So If you have any doubts or need any assistance from our end. You can always get in touch with us via email
at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

imocheezy:
You guys are the worst domain registers....just bought a domain, treasuretrove.com.ng, and I can't access my DNS and Email panel

[quote author=lanre316 post=51794548]Hi,
Sorry for delay in getting back to you.

Please understand your domain treasuretrove[dot]com[dot]ng is registered with DomainKing.NG since 09/12/2016 and It seems that you were trying to manage your .NG domain from wrong panel that is why you were unable to access your DNS and Email panel.

Please view this Support ticket #143388 to manage your .NG domain our support team has raised a support ticket for you to manage your .NG domain for accessing DNS and Email panel.

Please also view the Support Ticket URL from here: http://clients.domainking.ng/viewticket.php?tid=143388&c=ez5Es72p

Please log in to your client panel from here: http://clients.domainking.ng/submitticket.php?step=2&deptid=1

If you have any further doubts or need any assistance from our end. You can always get in touch with us via email
at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

Interesting Facts About .NG Domain Names

Do you ever wonder what is an .NG Domain Name? How did .NG domain extension begin in Nigeria?

DomainKing.NG created an inforgraphics that answers all your questions. This infographics is the summarized description about the history of .NG Domain Names, its evolution and growth in today's market around the world.

63,855 .ng domains have been registered till now and they are growing everyday. Many opportunities have opened up for small, medium and large businesses who are targeting Nigerian audience.

Also the infographics shows the golden value of Premium domains, various .ng statistics and interesting facts & figures about .ng domain name.

View the full infographics given below to know more:
https://cdn.domainking.ng/dkblog/wp-content/uploads/2016/11/ng-domain-infographic.png

Christlaik:
Please I want to change my domain name from globaforums.com to another name. how do I do that I'm no longer interested in running a forum for now.,but having a blog so the name needs to change. plz needs all your possible help as regards changing the domain name

Hi,
Do you mean that you want to change your domain name?

Please note that the domains once registered can't be cancelled, renamed or deleted as domain registration is a non refundable service. As the domain fees is directly paid to the ICANN & Domain Registries and they don't provide refunds for this.

We have clearly mentioned this in our terms page: http://www.domainking.ng/terms/ which you agreed to while signing up on our website. (Please read our Refunds Policy on the terms page)

So once a domain is registered it is booked for the term you ordered it and it is not possible to delete it before that. A registered domain name can only be deleted by the registry when it expires i.e. on 06/05/2017 in your case.

Moreover if you want to change your domain then you can register a new domain name from here: http://www.domainking.ng/domain-registration/

Also you can use this guide for registering a domain name: http://www.domainking.ng/articles/how-to-register-your-domain-name/

If you have any further doubts or need any assistance from our end. You can always get in touch with us via email
at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

Emasky4real:
I am planning to renew my domain. Is it possible to do that by paying directly to your company's bank account?

Hi,
You can easily renew your domain by following this guide : http://www.domainking.ng/articles/renew-your-domain-name/

Also regarding payment we use Voguepay's service to collect bank payments in Nigeria. We notify them of the payment, then they track down the payment and inform us.

Moreover if you want to pay via Bank deposit or Bank transfer then you can follow this guide: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

I hope this helps.

If you have any further doubts or need any assistance from our end. You can always get in touch with us via email
at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

jake2016:
Pls help out I can't link my domain to my newly purchased Web hosting from domain king...www.jakesop.com

Hi,
I am Sorry for delay in getting back to you.

I can see & I have checked that your domain jakesop[dot]com is not pointing to your Soldier Hosting account with us.

Now I have changed your nameservers in your domain panel to point it to your Hosting account.

Please wait for few hours for the DNS settings to propagate and work properly.

It can take few hours (24-48 hours max) for the website to come online after nameserver change as it is dependent on DNS propagation at your ISP (company that you bought your internet connection from) which can take few hours to update the settings.

You can check DNS propagation from here: https://www.whatsmydns.net/#NS/jakesop.com

Once the DNS propagation is done your website will start working.

Please check after clearing cookies and cache of your browser. This has to be done by you at your end.

Please Read this for help if you don't know how to clear cache of browser: http://www.domainking.ng/articles/clear-cache-cookies-browsers/

I hope this helps.

If you have any further doubts or need any assistance from our end. You can always get in touch with us via email
at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG

Hi,
It seems that you have not read our previous replies and check your tickets carefully.

As our support team has already replied to your query in support ticket. Please check your email for all the details.

You can also read our response to your tickets #886258 and #968925 from your client panel and get back to us if you have any further doubts or queries or need any further help.

Please answer the questions that asked in support ticket for checking and resolving your issue. You can reply to our support ticket at our email support@domainking.ng.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

abelee:
Domainking, thanks for my domain that is online right now (goodlypearlsschools.com.ng). The thing now is that I want to register a domain and share the hosting space of goodlypearlsschools.com.ng with the new domain. How do I go about it

Hi,
I have checked that you have bought a Soldier hosting plan for the domain goodlypearlsschools[dot]com[dot]ng.

Please note that you can add a new domain as an addon in your hosting account if you want to host a new website. As in Soldier hosting plan you can can host two websites (1 primary domain website + 1 addon domain website).

Once your domain is active then firstly you need to change the nameservers of your domain so that your domain will point to your hosting account.

You can follow this guide for changing the nameservers of your domain: http://www.domainking.ng/articles/how-to-change-the-nameservers-for-your-domain/

After changing the nameservers of your domain please wait for DNS propagation.

It can take few hours (24-48 hours max) for the website to come online after nameserver change as it is dependent on DNS propagation at your ISP (company that you bought your internet connection from) which can take few hours to update the settings.

Once DNS propagation is done follow this guide: http://www.domainking.ng/articles/how-to-add-an-add-on-domain-in-cpanel/

I hope this helps.

If you have any further doubts or need any assistance from our end. You can always get in touch with us via email
at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you.

Best Regards,
Karan
DomainKing.NG