₦airaland Forum

[quote author=Spylim post=62304254][/quote]Hi Spylim,
Thank you for registering your domain with us.

Could you please confirm me your domain name that you have registered with us so that I can check the domain name and assist you accordingly.

But better understanding and faster response of your issue, I request you to please raise a support ticket for this issue from your client panel.

You can always raise a support ticket for any assistance from your client panel from here: http://clients.domainking.ng/submitticket.php?step=2&deptid=1

Our Support team will check your issue with in few minutes and get back to you with possible solutions. Or You can mail to our support team at support@domainking.ng. you can also contact us on our website via Live Chat Support, your issues will be resolved in no time.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

davour:
can i have your number or a mail to mail u guys for more clarification

Hi,
Thank you for your interest in our services.

If you have any queries or need assistance you can easily reach us via Email. Our email is support@domainking.ng you can just drop an email and clarify your query how can we help you. We will get in touch with you in no time.

You can also contact us on our website domainking.ng via joining to our Live Chat Support Team. Our Chat Support team will assist you accordingly.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

davour:
Good day,
I need a web mail service with hosting capability. I will like to know the cost for a minimum of 20 webmail address and max of 100 email addresses.

thak you
Ademola

Hi Davour,
Thank you for your interest in our services.

Yes, you can create 100 of email account addresses with us in any of our Hosting plans.

You can easily buy any of our Hosting plan and our all Hosting plans comes with unlimited email accounts.

You can easily create 100 of email account address once your Hosting account is active with us.

For that you can visit our Hosting plans first: https://www.domainking.ng/web-hosting/

This guide should be of help for ordering a hosting plan: http://www.domainking.ng/articles/how-to-buy-web-hosting/

Currently we are offering free .com.ng and .com domains with our Hosting plans.

If you have any query regarding our Hosting plans or need any assistance you can contact us on our website via Live Chat Support.

If you have any queries then you can email to us at support[at]domainking.ng. Our support team will assist you accordingly.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

basidoo:
In advancement to pay for hosting services, i pre-ordered but i wasn't able to pay that day.
So i want to ask of am going to re-order or just pay the bill another day.
Thank you

Hi Basidoo,
Sorry for the delay in replying back to you.

Thank you for your interest in DomainKing.NG services.

Kindly note you can pay for your pre-ordered service or you can place the new order for the same as per your wish. It is okay you can pay anytime to us as per your needs.

I want to inform you that currently our Hosting promo sale is still going on and it ends by 30 Oct, 2017. So you can grab the offer before it ends.

If you want to buy Hosting plan from DomainKing.NG you can use Coupon DKNG40OFF to get 40% discount on all Web hosting plans.

For Hosting plans, you can visit: http://www.domainking.ng/web-hosting/

Currently we are offering Upto 40% OFF on our all hosting plans and free .com.ng and .com domains with our Hosting plans.

This guide should be of help for ordering a hosting plan: http://www.domainking.ng/articles/how-to-buy-web-hosting/

If you have been registered with us on our website then you must have received an mail regarding our Hosting promo offer you can read that and get back to us with any query. Our support team will reply you as soon as possible to your queries or if you need any assistance.

If you have any queries then you can email to us at support[at]domainking.ng. Our support team will assist you accordingly.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

mamaboss:
YOU ARE THIEF ,YOU AND YOUR TEAM KEEP SENDING THE SAME MESSAGES.HOW MANY TIMES WILL I SEND YOU SCREENSHOTS?SEEMS YOU DONT GET IT.

YOUR COMPANY SUCKS BIGTIME.I HOSTED MY DOMAIN ON ANOTHER PLATFORM AND ITS WORKING PERFECTLY WELL NOW,WHAT DO YOU HAVE TO SAY ABOUT THAT?

JUST KEEP QUIET AND STOP RESPONDING LIKE A ROBOT

Hi Mamaboss,
Please understand that it takes almost 20-30 minutes for us to reply to every post that anyone posts. We have fully check every issue that you report here before posting any reply to you.

And we do this because we sincerely want to assist you in solving any issue that you are facing. We would never put this much effort to reply to you if we did not care to resolve any issue that you are facing.

The screenshot that you had sent to us showed & you reported that your import was stuck. And you had reported that you were seeing blank page on your website. So we asked you many times to please let us know which theme, plugins or any other scripts were you using so that we can replicate the issue at our end & solve it for you.

Please try to understand that without these details it is very hard to troubleshoot an issue. And this is the same for every client with any provider. Without any details that we ask, how would it be possible for us to assist you.

But you are never replying to what we are asking from your end. Kindly understand that it becomes impossible for us to resolve any issue that you are facing in such a case.

But we have still been trying to explain & ask you the details many times. Also when we had informed you of Malware being reported with your theme files, then also you you seem to be confusing the 2 issues.

I request you to please take a few minutes & go through my earlier reply, Please get back to our replies in ticket: #289370 & #548864.

I will be happy to hear back from you.

Best Regards,
Angad
DomainKing.NG

mamaboss:
ARE YOU DUMP,I DONT BLAME YOU.YOU COME TO MY COUNTRY TO MAKE MONEY ON ME.

I JUST DONT GET YOU,YOU KEEP TYPING LIKE A ROBOT.HOW MANY TIMES WILL I SEND THE SCREENSHOTS TO YOU IDIOT.

I HAVE SWITCHED TO A BETTER HOST AND WORK IS ONGOING ALREADY ON THE DOMAIN YOU GUYS CLAIM HAS NO PROBLEM.

ANSWER YOU SELF,WHY DID IT WORK AFTER I CHANGED THE HOST?

THE BEST THING FOR YOU IS TO STOP REPLYING ME AND YOU CAN SEE I HAVE STOPPED SENDING YOU MESSAGES ON YOU WEBPAGE.

Hi Mamaboss,
Please understand that it takes almost 20-30 minutes for us to reply to every post that anyone posts. We have fully check every issue that you report here before posting any reply to you.

And we do this because we sincerely want to assist you in solving any issue that you are facing. We would never put this much effort to reply to you if we did not care to resolve any issue that you are facing.

The screenshot that you had sent to us showed & you reported that your import was stuck. And you had reported that you were seeing blank page on your website. So we asked you many times to please let us know which theme, plugins or any other scripts were you using so that we can replicate the issue at our end & solve it for you.

Please try to understand that without these details it is very hard to troubleshoot an issue. And this is the same for every client with any provider. Without any details that we ask, how would it be possible for us to assist you.

But you are never replying to what we are asking from your end. Kindly understand that it becomes impossible for us to resolve any issue that you are facing in such a case.

But we have still been trying to explain & ask you the details many times. Also when we had informed you of Malware being reported with your theme files, then also you you seem to be confusing the 2 issues.

I request you to please take a few minutes & go through my earlier reply, Please get back to our replies in ticket: #289370 & #548864.

I will be happy to hear back from you.

Best Regards,
Angad
DomainKing.NG

mamaboss:
You guys suck.I have replied you many times,even sent you screenshot of the error message the designer was seeing.What else do you want?

You guys keep asking me the same question over and over .am tired of responding to the same message.

Now,the designer tried to install the theme on another platform and everything is working perfectly well.DIDNT YOU SEE THE LINK TO THE PAGE SHE UPLOADED THE THEME TOO.I sent it to you guys but all you do is ask me the same question.

You are thieves..

ACCEPT IT

Hi Mamaboss,
I request you to please understand that we have been trying very hard to resolve your issue for you & explain to you but you always seem to ignoring the details that we have asked from you.

We have been trying our best to assist you in every way possible but we need your cooperation to assist you. If we did not want to assist you then we would have ignored your tickets to begin with.

We have always replied to you taking full time to try to explain to you what we require from your end to assist us in resolving any issue that you have reported. Please understand that to troubleshoot any issue we have to replicate it at our end & then only are we able to resolve any issue.

We would never ask you for something that is not needed. Since it is a waste of your time & our effort that we put to reply to issues.

We understand that this issue is hard for you. But please understand that we are trying everything we can to make you understand that we are trying to help you resolve your issue.

You have replied to us many times but you have never clarified about the plugin/theme name that you were trying to install when you were facing the issue. And we had even checked what you had reported & we replied back to you with full report that everything was fine at our end.

But you mentioned that you were facing the issue. So we had asked you many times for the details of your theme & plugins or anything else that you have been using. Below is what we had asked from you.

Could you please let me know the following:
==============================
1) Do you see the blank page when trying to install a theme or a plugin or do you see the blank page all the time?
2) Can you please let me know the theme that you are trying to install so that I can try it at my end by replicating the issue to check the issue for you.
3) Please also let me know any plugins that you want to activate so that I can do that for you for checking the issue.

I request you to please understand that we are still trying our best to assist you in every possible manner. But we need yoour cooperation in resolving any issue that you are facing.

I request you to please read our replies sent to you in tickets #289370 & #548864 carefully. And please send us the above details so that we can solve this issue.

Please help us in helping you to resolve your issue because we are trying our best to assist you in every possible way. Please get back to us with the required details on ticket or email support@domainking.ng.

I really look forward to your reply to assist you.

Best Regards
Angad
DomainKing.NG

mamaboss:
You guys suck.I have replied you many times,even sent you screenshot of the error message the designer was seeing.What else do you want?

You guys keep asking me the same question over and over .am tired of responding to the same message.

Now,the designer tried to install the theme on another platform and everything is working perfectly well.DIDNT YOU SEE THE LINK TO THE PAGE SHE UPLOADED THE THEME TOO.I sent it to you guys but all you do is ask me the same question.

You are thieves..

ACCEPT IT

Hi Mamaboss,
I request you to please understand that we have been trying very hard to reply to explain to you but you always seem to be ignoring our replies. Please try to understand that we are trying to assist you in every way possible but we need your cooperation to assist you.

I can see that we had clearly asked you many times for the plugins & theme that you were trying to install so that we could replicate the error at our end.

But you had never replied to us on that and that's why we were not able to answer that unless we know the plugin/theme that is causing the issue.

This is what we had asked and we need to troubleshoot the issue:

Could you please let me know the following:
==============================
1) Do you see the blank page when trying to install a theme or a plugin or do you see the blank page all the time?
2) Can you please let me know the theme that you are trying to install so that I can try it at my end by replicating the issue to check the issue for you.
3) Please also let me know any plugins that you want to activate so that I can do that for you for checking the issue.

So, I request you to please send us the above detaila so that we can solve this issue.

Please try to help us in helping you resolve your issue because we are trying our best to assist you in every possible way.

Please get back to us with the required details on ticket or email support@domainking.ng.

I really look forward to your reply to assist you.

Best Regards
Angad
DomainKing.NG

mamaboss:
omainking host sucks..You can get your domain from them but not your host..They never want to listen and accept its their fault.Its over 2weeks my colleagues and i bought a domain and host with them and to install a theme is a problem.We taught the problem was as a result of space.These thieves collected another 8500 from us to increase bandwidth..I will not advice anyone to deal with them.Its scam especially their host

Hi Mamaboss,
I have checked your support tickets for the issue that you have explained here.

Please note that our support team has replied to you many times on your query, but we have not received any response to our questions that we had asked from your end regarding your issue.

We had asked you to please let us know the error that you were getting & the plugins or theme that you are trying to install during the error but you never replied to our questions.

Kindly understand that it is impossible for us to assist you and to resolve any issue without understanding your error & knowing about the issue that you are facing with your Theme or website.

We want to assist you in making sure that your issue gets resolved but please understand that you must reply to our questions that we have asked from you. Without that it becomes impossible for us to troubleshoot an error.

Moreover, I have checked on support ticket that you had yourself contacted us for upgrading your Hosting account on 10th October, 2017. Please refer to the support ticket ID: #813061

Moreover, please note that we never force any of our clients for any upgrades. In many recent cases of Bandwidth issues we normally reset the Bandwidth for our clients Free of Cost.

We really want to make sure that we resolve your issue. For this I request you to get back to us on support ticket with the details that we had asked from you. Our support team will definitely resolve your issue.

I hope you understand this.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

mamaboss:
Domainking host sucks..

You can get your domain from them but not your host..They never want to listen and accept its their fault.

Its over 2weeks my colleagues and i bought a domain and host with them and to install a theme is a problem.We thought the problem was as a result of space.

These thieves collected another 8500NGN from us to increase bandwidth and the story still remains same..

I will not advice anyone to deal with them.Its scam especially their host..

Got a message from them this morning that my themes etc are corrupt

My designer installed that same theme they claim was corrupted on a subdomain and it worked flawlessly,now one of the india guys on the platform sent a message some minutes ago that he didnt my theme was corrupt

I asked them for a refund but they dont want to.Keep collecting peoples money

www.domainking.ng

Hi Mamaboss,
I have checked your support tickets for the issue that you have explained here.

Please note that our support team has replied to you many times on your query, but we have not received any response to our questions that we had asked from your end regarding your issue.

We had asked you to please let us know the error that you were getting & the plugins or theme that you are trying to install during the error but you never replied to our questions.

Kindly understand that it is impossible for us to assist you and to resolve any issue without understanding your error & knowing about the issue that you are facing with your Theme or website.

We want to assist you in making sure that your issue gets resolved but please understand that you must reply to our questions that we have asked from you. Without that it becomes impossible for us to troubleshoot an error.

Moreover, I have checked on support ticket that you had yourself contacted us for upgrading your Hosting account on 10th October, 2017. Please refer to the support ticket ID: #813061

Moreover, please note that we never force any of our clients for any upgrades. In many recent cases of Bandwidth issues we normally reset the Bandwidth for our clients Free of Cost.

We really want to make sure that we resolve your issue. For this I request you to get back to us on support ticket with the details that we had asked from you. Our support team will definitely resolve your issue.

I hope you understand this.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

teexlcusive:
i have paid hw will i get d link

Hi,
Could you please let me know how you have paid your invoice.

If you have paid via Bank deposit/transfer then you will need to send payment details to activate your account. You will need to send the details at support@domainking.ng.

Also, I will not be able to help with your query unless I have your account. So, please confirm your domain name or you can contact support directly at support@domainking.ng. You will get a faster response.

I hope you understand this.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

3html:
Pls can you throw more light on buying additional disc space from you, like the domain I hosted with you, the disc space is just 1gb, and I read its not renewable monthly like bandwidth..
My question here is that what are the prices of your additional disc space?

Hi,
Please note that Bandwidth is renewed monthly because it is data transfer that is allowed on your account. It is used everymonth and that is restarts every month. Whereas disk space is permanent because you will not delete and re-upload your files every month but it will remain there forever.

Regarding buying disk space, Please note that you can buy additional disk space exclusively as there is no such option in our system and it cannot be done.

But, inorder to get more diskspace you can upgrade to a higher that has more disk space. If you are on Soldier plan with 1 GB diskspace then you can upgrade to Commander that comes with 2 GB space and 20GB Bandwidth.

Our Minister plan comes with 4 GB space and Un-metered bandwidth. Please note that your plan will be upgraded on pro-rata basis and you will only be charge for the days for which you will use the upgraded plan after deducting the left over days of the older plan you have not used.

For Example: If you are currently in Soldier Plan with 1 GB Space and 10 GB Bandwidth, cost of which is N3000 for 365 days or 1 year. And you decide to upgrade to Commander Plan (2 GB Space and 20 GB Bandwidth) after 30 days. The amount for remaining term (335 Days) of Soldier Plan will be deducted from the price of Commander Plan. And you will only be billed for the amount that is calculated after this deduction.

I hope you understand this.

You can check all our hosting plans from here: https://www.domainking.ng/web-hosting/

To get an exact estimate on how much you need to pay for an upgrade to your desired plan, you can contact our Support team at support@domainking.ng with your domain. You will get more details and clarification as per your plan.

I hope this helps.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

Amaechi5:
Well the issue haven't been resolved as i was told that Mr Jide haven't moved the domain name to my email which is amy4life5@gmail.com

Tried contacting Mr Jide on two of his emails but he is yet to reply and my website is still down at the moment.

Hi Amaechi,
Yes, We are aware that the issue is still pending to be resolved.

I request you to please contact us once you get an update from Mr. Jide. We will then help you to renew your domain.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

Amaechi5:
DomainKing please my site is showing expired domain name on desktop version. I can't access my site on desktop but can do that on mobile.

My domain was to expire today but i renewed it yesterday night but today it starts to show expired domain on desktop(pc) while available on mobile. Please correct this Problem now. http://zpykios.com

Hi Amaechi5,
I can see that your query has been been already responded to by our support team.

I request you to please check your email and ticket for further details.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

basidoo:
Please i want to ask about the free .com.ng being provided with Domainking's soldier plan, is it for free?

Hi,
Please note that we are offering free .com.ng domain with our all plans except Civilian plan.

But free domain is only available when you buy a hosting plan for 1 year. Free Domain is only available for 1st year, for 2nd year normal domain charges will be added to the package cost.

To avail your Free Domain you must place an order for domain and hosting together by selecting "I want DomainKing to register a new domain for my Hosting Package." during the ordering process.

So if you want to buy Solider hosting plan with free .com.ng domain then you can place order from here: https://www.domainking.ng/web-hosting/

This guide will be helpful for you for placing a hosting order: http://www.domainking.ng/articles/how-to-buy-web-hosting/

For paying your invoice using your card through Voguepay, this guide will be helpful for you: http://www.domainking.ng/articles/pay-invoice-using-voguepay-at-domainking-ng/

If you want to pay your invoice via Bank Transfer or Bank Deposit then please read this: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

If you will face any error while placing the hosting order then you can contact us by raising a support ticket. We will place order for you.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

remiproxy:
hello pls how can I setup something like info@mydomain dot com

Hi,
Please note that that we are providing free add-on services like Free DNS, 2 Free Emails, Free Privacy Protection with every domain registration.

So if you will register a domain with us then you can easily create 2 free customize email on your domain in Free DNS & Email panel.

Currently we are offering .com domain in N3499 till mid night of 04-Oct-2017. Also you can register .ng domain at very cheap prices. You can register .com.ng domain in N999 and .ng domain in N8899.

You can register .com domain in N3499 from our .com domain offer page from here: https://www.domainking.ng/com-domain-offer/

If you want to register another domain then you can register it using this guide: https://www.domainking.ng/articles/how-to-register-your-domain-name/

Moreover if you want to create un-limited emails and also want to host a website then you can buy a hosting plan in which you can create un-limited customize emails. You can check and buy our hosting plans from here: https://www.domainking.ng/web-hosting/

If you have already register a domain with us then kindly confirm us the domain name by raising a support ticket. Our support team will help you to create free customize emails.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

LEBEfirstson:
Please @ DKNG, what is this with TRF to Namesilo thing? I hope it won't cause any problems with my domains

Hi LEBEfirstson,
Please be assured that your domain is not being transferred anywhere and it stays with us (DomainKing.NG) and you will be able to manage your domain from your account with DomainKing.NG as you were doing earlier.

Please understand that it will not done anything to your domains and your domains will be renewed on time.

Please understand that this transfer is only being done at the backend to renew your domain with new registrar instead of old one. Because we have seen that there were some domain management issue with the earlier provider.

So, I request you to please relax and just follow the steps provided by the support team and your domain will be renewed on time.

For further clarifications and queries, I request you to please contact us at our email support@domainking.ng and we will put your through the process.

I hope you understand this.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Angad,
domainking.NG

databoy247:
DomainKing is really terrible at their job.

My website is hosted with them and the domain name is from namecheap. Now I renewd my domain name yesterday and since then, my website has been down. I tried chatting with domainking this morning and the guy kept insisting that my nameserver was changed!

How can that be possible?? All I did was renew my domain name and the same nameserver that has been there for years is what is still there. But they kept insisting that it was changed to something else and then rechanged again yesterday. Which is NOT true.

Hi databoy247,
I am really sorry for the inconvenience caused to you due to this issue.

I request you to please provide your domain so that I can forward your query to our support team for checking. Please note that since your domain is not registered by us then only you can change the nameserver.

So, be assured that nameserver are not changed by us but there is any other cause for this issue on your website.

But, for further checking, I request you to please contact support with your domain at support@domainking.ng and you will get a timely response

I hope you understand this.

Regards
Rahul,
DomainKing.NG

RealLordZeus:
Na wa ooooooo, u always respond to other issues... My sites have been offline for a week now, hope you guys aren't going awol again, I've even messaged your support tire

Hi RealLordZeus,
I want to inform you that your websites now loading fine.

Please check and confirm at your end.

Moreover, I have checked that our support team have also sent an email for the same. Please check your email and ticket for details.

If you are any further queries, then I request you to please contact support at support@domainking.ng and you will get a timely response.

I hope this helps.

Regards
Angad
DomainKing.NG

gurusvil:
Hello Domainking,
My website is down and so also your website. What is really happening? The website is brilliantthesis.com

Hi gurusvil,
I can see that your website is currently working fine. Please have a look at the screenshot: https://snag.gy/4UB0rz.jpg

Also, I can see that our support team have already replied to you on your email and ticket. Please check and confirm at your end.

If you are any further queries, then I request you to please contact support at support@domainking.ng and you will get a timely response.

I hope this helps.

Regards
Angad
domainking.NG

gurusvil:
Hello Domainking,
My website is down and so also your website. What is really happening? The website is brilliantthesis.com

Hi gurusvil,
I can see that your website is currently working fine. Please have a look at the screenshot: https://snag.gy/4UB0rz.jpg

Also, I can see that our support team have already replied to you on your email and ticket. Please check and confirm at your end.

If you are any further queries, then I request you to please contact support at support@domainking.ng and you will get a timely response.

I hope this helps.

Regards
Angad
DomainKing.NG

RealLordZeus:
Domainking.. I hate to call you guys out here but it's now getting too much.. My sites hosted with u guys have been offline for more than 6 days, support usually promised that it will be back online in couple of hours anytime I chat them up but seems hours self long pass day for your side, I have moved most of my site to other server due to your earlier blackout but I left this two as a sign of faith but seems my faith is now been tested severely.
Sites affected
Http://plm.com.ng
Http://dentalchannel.com.ng
Thanks (abeg help me, make my clients no kill me,)

Hi RealLordZeus,
I want to inform you that your websites now loading fine.

Please check and confirm at your end.

Moreover, I have checked that our support team have also sent an email for the same. Please check your email and ticket for details.

If you are any further queries, then I request you to please contact support at support@domainking.ng and you will get a timely response.

I hope this helps.

Regards
Angad
DomainKing.NG

abelee:
My website goodlypearlsschools.com.ng is down and so is ur website. What's going on. I hope u guys are not shutting down again

Hi Abelee,
Please note that our website is up & online. Currently there is no issue on our website. If you are not able to access our website then that can be due to many reasons.

I request you to please check our website with a proxy such as Kproxy.com and you will surely be able to access our website.

Regarding your website, I am not sure of the exact reason. So, I have forwarded your request to our support team for checking and you will get a reply within 30 minutes.

Also, I request you to please send the screenshot of the error you are getting to our support team at support@domainking.ng with your domain.

Also, I request you to please rest assured that we are active and online. We will not let you down again in any way.

I hope you understand this.

Regards
Rahul
DomainKing.NG

Alfred200825:
DomainkingTeam my blog is down and so is your website. Hope your guys are not going AWOL again? Becos I can still remember the hell I passed thru when you guys went down. Please do something about it

Hi Alfred,
Please note that our website is up & online. Currently there is no issue on our website. If you are not able to access our website then that can be due to many reasons.

I request you to please check our website with a proxy such as Kproxy.com and you will surely be able to access our website.

Regarding your website, I am not sure of the exact reason. So, I request you to please contact our support team at support@domainking.ng with your domain and screenshot of the error.

You will get a reply within 30 minutes from our team. Also, I request you to please rest assured that we are active and online. We will not let you down again in any way.

I hope you understand this.

Regards
Rahul
DomainKing.NG

Zenzu01:
good day,

I Registered a domain name with your company.

I want to link it to my blog but it always show me error when I want to enter DNS Panel page.

How to I resolve this please.. its urgent.
thanks

Hi Zenzu01,

May I know your domain name please that you want to integrate your domain with your blogger blog ?

Also, if you want to integrate your domain with blogger blog then you need to follow the "FIRST STEP OF BLOGGER INTEGRATION" as shown in this guide: http://www.domainking.ng/articles/setup-custom-domain-on-blogger/

After following the First Step of Blogger Integration you will get 2 CNAMEs displaying on the screen. You need to send us those CNAMEs for adding it in your domain's panel.

Have a look at screenshot for help: http://media.domainking.ng/media/images/cname-blogger.png

You can send those CNAMEs at our email support@domainking.ng or by raising a support ticket from here: http://clients.domainking.ng/submitticket.php?step=2&deptid=1

Once the CNAMEs will be added in your domain's panel, we will inform you to follow the Final Step of Blogger Integration as shown in above same guide.

If you are not able to follow the FIRST STEP OF BLOGGER INTEGRTION yourself then please contact our Live Chat Support Team on our website. They will help you to integrate your domain with your blogger blog.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Rahul,
DomainKing.NG

surestsam:
Hello, I registered a domain name last year on Domainking but i didn't pay... Now I need to tranfer the domain to another company ... What will I do?

Hi surestsam,
I request you to please contact our support team at support@domainking.ng with your domain. Our Support Team will help you to transfer your domain if you have paid for it.

Also, if you have not paid for your domain then your domain would had not registered and you will be able to register it.

Feel free to contact us if you need any help.

Best Regards,
Rahul,
DomainKing.NG

DAYTEECOM:
I can't use the domain name I registered with domain king with Blogger I don't know what happened plz I need it today plz fixed it for me.daytee.com.ng,,,pleass look into it

Hi,
Please note that if you want to integrate your domain with blogger blog then you need to follow the "FIRST STEP OF BLOGGER INTEGRATION" as shown in this guide: http://www.domainking.ng/articles/setup-custom-domain-on-blogger/

After following the First Step of Blogger Integration you will get 2 CNAMEs displaying on the screen. You need to send us those CNAMEs for adding it in your domain's panel.

Have a look at screenshot for help: http://media.domainking.ng/media/images/cname-blogger.png

You can send those CNAMEs at our email support@domainking.ng or by raising a support ticket from here: http://clients.domainking.ng/submitticket.php?step=2&deptid=1

Once the CNAMEs will be added in your domain's panel, we will inform you to follow the Final Step of Blogger Integration as shown in above same guide.

If you are not able to follow the FIRST STEP OF BLOGGER INTEGRTION yourself then please contact our Chat Support Team on our website. They will help you to integrate your domain with your blogger blog.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Rahul,
DomainKing.NG

Footballyarn:
I tried to buy a Domain name, but I couldn't see an option to select for Verve Card in Vogue pay.

And also card envoy is rejecting my verve card

Hi,
Please note that you can easily pay using your Verve card by selecting the Voguepay gateway during checkout.

For paying your invoice using your card through Voguepay, this guide will be helpful for you: http://www.domainking.ng/articles/pay-invoice-using-voguepay-at-domainking-ng/

If your card is not working at or you are not able to pay using Voguepay gateway then you can also try using Cashenvoy gateway.

This guide will be useful to know how you can pay via Cashenvoy: http://www.domainking.ng/articles/pay-your-invoice-using-cashenvoy/

If you are still not able to pay using your card then you can pay your invoice via offline payment method i.e bank deposit or bank transfer.

If you want to pay your invoice via Bank Transfer or Bank Deposit then please read this: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Rahul,
DomainKing.NG

isamshow:
@DomainKing.ng I don't even understand voguepayment on your website. Do i need to create a voguepay account before i can use my Naira Master Card or Verve to make payment or not?

Hi isamshow,
You can use your card to pay your invoice through Voguepay Gateway on our website. Please note that you don't have to register on Voguepay to pay via this Gateway.

So, you can pay easily without registering on Voguepay via your card on our website.

Please take help of this guide to pay your invoice: http://www.domainking.ng/articles/pay-invoice-using-voguepay-at-domainking-ng/

Also, if you face any issue with using Voguepay Gateway then you can use other Gateway Cashenvoy on our website to make payment via your Naira Master Card or Verve Card.

I hope you understand this.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Rahul,
DomainKing.NG

obasy09:
Hello, DomainKing.
Somebody initiated transfer of my domain. I did not do that, please stop the process! This is very urgent! I just renewed the domain with you. Stop it now! The domain is brilliantthesis.com

Hi obasy09,
I have checked that our support team has already replied to you on the ticket regarding this issue.

Please check the reply sent to you on ticket #337621. You can also check the same reply sent to you on your registered email. Please check the inbox and spam folder of your registered email with us.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Rahul,
DomainKing.NG

Promotenaija:
this is my domain http://www.promotenaija.com after setting it up, it has still not come up for days now

Hi,
I can see that your issue has already been resolved by our support team and your website is working fine now.

Please check and confirm at your end.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Rahul,
DomainKing.NG

Emmy3:
I just paid for the soldier plan (onlineservices.com.ng) but my account has been suspended.

Hi Emmy3,
I can see that your issue has been already resolved by our support team.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Rahul,
DomainKing.NG