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Customer Service Executive Location: Lagos, Nigeria Employment Type: Full-time Application Deadline: 29th September, 2025 The Customer Service Executive will serve as the first point of contact for clients, handling service inquiries, complaints, and product-related questions. This role is vital to maintaining customer trust, providing timely resolutions, and ensuring high satisfaction ratings. Role Summary The Customer Service Executive is responsible for: Promptly addressing customer inquiries and complaints. Escalating only when necessary and within agreed timelines. Maintaining accurate records of customer interactions. Supporting continuous improvement in service delivery. Operating in compliance with ISO/IEC 27001 information security standards. See also Recruitment at Electronic Payplus Limited By performing these tasks, the executive ensures smooth communication between clients and the company while upholding the highest service standards. Key Responsibilities As a Customer Service Executive at Coollink, your day-to-day responsibilities will include: Client Interaction Answer incoming calls, emails, and WhatsApp chats. Resolve service-related complaints and billing issues. Provide accurate information about products and services. Problem-Solving & Escalation Troubleshoot client challenges effectively. Escalate urgent issues to the appropriate department. Ensure complaints are handled within Service Level Agreements (SLAs). Customer Relationship Management Maintain a positive, empathetic, and professional attitude toward customers. Build sustainable client relationships through interactive communication. Collect feedback to improve customer satisfaction. Reporting & Documentation Submit accurate weekly and end-of-shift reports. Maintain knowledge of company processes and policies. Keep records of customer interactions and feedback. Product Knowledge & Recommendations Stay updated on Coollink’s latest solutions and services. Suggest additional products or services where appropriate. Key Performance Indicators (KPIs) Success in this role will be measured by: Response Time: Calls answered within 1 minute, emails within 30 minutes, and WhatsApp chats within 3 minutes. Resolution Rate: At least 85% of issues resolved during first contact. Customer Satisfaction: Achieving 90%+ satisfaction ratings from surveys. Escalations: Only escalate when absolutely necessary. Shift Reports: 100% accurate and on-time submission. Product Recommendations: At least 5% of calls include a successful recommendation. Attendance: 99% or higher monthly attendance. Compliance: 100% adherence to company standards. Education and Experience To qualify for this position, applicants must have: Educational Background: Minimum of B.Sc. or HND from a recognized institution. Experience: 1 – 3 years in customer service, preferably in the ISP or telecommunications sector. Technical Skills: Good knowledge of Microsoft Office Suite. Industry Awareness: Internet and social media savvy. See also Latest Providus Bank Recruitment 2025 | Apply for Banking Jobs in Ekiti Required Competencies The ideal candidate should demonstrate the following: Excellent communication and presentation skills. Ability to handle multiple tasks and meet deadlines. Strong problem-solving and customer query resolution skills. A friendly, polite, and professional attitude. Leadership and teamwork abilities. Customer-centric mindset with a passion for service excellence. Why Work at Coollink? Joining Coollink as a Customer Service Executive comes with numerous benefits, including: The chance to work with one of Nigeria’s leading IT and connectivity companies. Career growth opportunities in the technology and telecommunications industry. Exposure to customer service best practices aligned with international standards. A collaborative work environment where innovation is encouraged. Application Process Interested and qualified candidates should: Send their CV and Cover Letter to: career@coollink.ng |
A Nigerian lady has dropped some deep advice for young women, and honestly, it’s worth paying attention to. She stressed that the true test of a man’s character is not how sweet he is when things are calm, but how he speaks to you when he is angry. According to her, any man who truly respects his partner will not insult her, even in the heat of an argument. Respect is not shown when everything is rosy, but when emotions are high. She warned that many women excuse bad behaviour under the guise of “love” or “tolerance,” forgetting that patience and restraint are the real marks of a responsible man. Her words were very clear: insults during disagreements might look small at first, but they can grow into something worse, leaving lasting scars. A man who can still choose respectful words when provoked shows maturity and values the relationship more than “winning” the argument. She also pointed out that some men don’t even need to be angry before they start using derogatory words—and that’s a huge red flag 🚩. Women who ignore this risk long-term emotional harm, because such behaviour can extend to families, leaving them vulnerable and disrespected. Her strong advice: “Run afar” from men who normalise insults. It’s not just about mood swings—it’s a consistent lack of respect. Tolerating such behaviour in dating usually leads to regrets in marriage. At the end of the day, her message is simple: ladies, don’t compromise your self-respect in the name of love. Recognise red flags early before it’s too late.
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Reality show star and comedian, Aderombi Adedayo, better known as DeeOne, has revealed how singer Olu Maintain gave Nigeria a bad name. DeeOne made the claim during his appearance on the Echo Room podcast. Speaking about the negative effects of fraudsters activities on Nigeria, the comedian accused Olu Maintain of being part of the people responsible for what Nigerians are suffering. He noted that Yahoo Yahoo became an accepted profession in Nigeria after Olu Maintain’s hit song, ‘Yahooze’. “Do you know that Olu Maintain, great artiste. I love his work but do you know that Olu Maintain is among the people that put this country in a bad light, gave us a bad name? “Many years ago in Nigeria, Yahoo Yahoo – 419 was something that everybody that was involved in it was ashamed. They could not come out to say I’m a 419. Na you go dey tell person say this guy ee be like say na 419. It was a shameful thing even though they were making a lot of money. And then, Olu Maintain came with that hit (song) ‘Yahoo’. “The whole country started celebrating to the extent that, that thing had a dance. We did not understand the effects. Young boys then, babies at that time were inspired, listening to the song, enjoying the vibe. So, Yahoo Yahoo now became an accepted profession in Nigeria. And you know that Nigeria has the largest population of black people. Now, it has spread all over the globe. “If we are complaining about this country now, Olu Maintain will talk and said oh is the government but he contributed to one of the suffering that we are facing today. Today now, if you travel out of Nigeria they will look at you and say oh these people that are into fraud.” Stay updated on all the latest Naija celebrity drama and trending news in on our Real Talk Lounge (in signature) 👇
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Evicted Big Brother Naija housemate, Bright Morgan has confirmed that his American girlfriend contacted the organisers of the reality show to evict him from the show, claiming he had a health challenge. He disclosed that the organisers contacted his brother who then debunked his girlfriend’s claims. He explained that if he had a problem, he would have taken a voluntary exit from the show. Morgan stated this in a post-eviction interview on Tuesday. “My American girlfriend called the organisers to evict me from the show that I have a health challenge. So the organisers then had confirm from my family members because I dropped my family members’ phone numbers. “They contacted my brother if it was true and they said there’s nothing like that. I mean if I ever had a problem, I would voluntarily exit the show. She wasn’t here in Nigeria, but she placed calls,” he stated. Bright Morgan added that he had never met his American girlfriend in person, and that they only started dating a few months ago. Stay updated on all the latest Naija celebrity drama and trending news in on our Real Talk Lounge (in signature) 👇
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A young lady has turned down a marriage proposal from her boyfriend who had supported her for many years and even sponsored her education. In a viral video on social media, the man was seen proposing to her on her sign-out day after graduation. He revealed that he had sponsored her schooling from her first year until graduation, describing her as the desire of his heart. The man had planned a surprise engagement on campus. When he arrived, he went straight to her, knelt down and proposed, while other students gathered, cheering and shouting, “Say yes! Say yes!” The lady looked confused for a few seconds before asking him to stand up, saying she could not accept the ring. When he asked why, she broke down in tears and confessed that she was pregnant for another man.
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Why not-Africa is bursting with wonderfully wild and heartwarmingly hilarious record-breakers who've turned the utterly absurd into global achievements. Let's dive into that delightful, eyebrow-raising territory- with a wink, a laugh, and maybe a dash of envy. 1. Dickson "Waterman" Oppong (Ghana) Longest Continuous Mouth-Water Spray You might not expect it, but Ghana delivered a record that's hilariously odd and undeniably gross. In December 2012, Dickson Oppong earned a Guinness World Record by spraying water from his mouth continuously for 32.65 seconds during a CCTV Guinness World Records special in Beijing. It's the sort of feat that makes you wonder-why, how, and more importantly, why not. 2. Alastair Galpin (South Africa) The Sultan of Silly But Certified This South African-born record-breaker is the epitome of absurdity turned official. Alastair Galpin has shattered over 85 world records, many of them downright bonkers: stacking eight snails on his face in 10 seconds, stretching 62 rubber bands over his face in a minute, licking 57 stamps in one minute, the loudest clap, and even coin blowing, Maltese ball spitting, and champagne-cork spitting. The man's CV reads like a fever dream: snails, stamps, spittle-it's performance art that Guinness says "counted." NIGERIA'S RECENT CRAZE: FROM COOKING TO "RECORD-ATHON" CULTURE Hilda Baci's cooking marathon set off a national frenzy. Her 93-hour cooking feat in Lagos rekindled massive attention on records-from heartfelt to downright quirky-and even sent the Guinness site into overdrive. And now she's back. On September 12, 2025, Nigerian culinary sensation Hilda Baci earned a staggering new world record: cooking the largest pot of jollof rice, using a colossal six- metre-wide by six-metre-high vessel at Muri Okunola Park in Victoria Island, Lagos. This ambitious event is envisioned not just as a culinary milestone but as a cultural festival celebrating Nigerian cuisine, music, and community spirit. SO, What Outrageous Feat Are You Thinking Up? Stay updated on all the latest Naija celebrity drama and trending news in on our Real Talk Lounge (in signature) 👇
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A man has gone viral online over his refusal to pay for his girlfriend and her 18 friends’ food bills at a restaurant. This was captured in a viral TikTok video that has garnered over 1.5 million likes and 30,000 comments. The video captures the moment the man insists on not covering the food expenses, expressing displeasure over his girlfriend bringing 18 friends to the restaurant. “I’m not paying for everybody’s food, it’s your birthday and I’m not doing it, He stated during the heated argument. However his girlfriend confronts him.as he speaks stating,”,You should literally pay for our food”.
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Reality TV star and Big Brother Naija alum, Neo Akpofure, has weighed in on the ongoing debate about whether men should kneel when proposing marriage. In a post on X (formerly Twitter), Neo made it clear that he has no problem kneeling before the woman he intends to marry. He described her as his “God-given helper” and the one who will carry his future generations, adding that kneeling is not begging but a sign of honor and commitment. Neo dismissed critics who see the act as unnecessary or demeaning, saying: “I will gladly kneel before the woman I will ask to marry me! If it looks like begging to you, IDC! That’s my helper God gave me, the one who will bring forth my generations to come. Everyone just setting ridiculous standards these days y’all enjoy.” His comment comes amid heated debates online, especially after a lady recently rejected a proposal because her man refused to kneel. While some argue kneeling is outdated, others insist it remains an important gesture of love and humility. Is kneeling during a proposal still necessary in today’s world, or is it just societal pressure?
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Customer Service Representative at VIP Express Tourism Limited 📍Ikeja, Lagos Benefits •Salary Range: NGN 150,000 – NGN 180,000 monthly gross •Career growth opportunities within the company. •Comprehensive training and professional development. Requirements •Bachelor’s Degree in law or a related field. •Proven experience in customer service or a similar role. •Excellent communication skills, both written and verbal. •Ability to remain calm and professional under pressure. •Excellent problem-solving skills and attention to detail. •Ability to manage multiple customer inquiries simultaneously •The person must be available to resume immediately. |
Mode: Remote | Full-time Location: Lagos Pay: 600k-700k NGN Application Closes: Not specified Requirements: Backend: Java, Spring Boot, Rabbit Mq, Kubernetes and Web-sockets Front End: Next.JS, React, Tailwind CSS. |
Drama has hit Facebook streets after Nigerian woman and self-acclaimed relationship expert, Adesola Faridah, revealed that her husband secretly married popular Facebook vendor, Eniola “Sisi Alagbo”, over the weekend. Faridah, who is known for dishing out marriage advice online, said she only found out about the wedding when friends sent her photos circulating on social media. According to her, both her husband and his new bride blocked her on Facebook to keep her from seeing the posts. Shockingly, she even spoke with her husband on the day of the wedding, yet he never mentioned his plans. In an emotional Facebook post, the heartbroken woman wrote: “She derived joy in ruining a fellow woman’s happiness, both of them blocked me on social media so that I won’t see rubbish they were doing online. Husband never told me he is getting married to her… If a man that we have been together with for about 5 years can’t treat me like this, he doesn’t worth to be my husband, Sisi Alagbo should have him.” In another post, she added: “Anyways I am not surprised that’s human being for you… I got to know on social media that my husband and Sisi Alagbo were getting married. I pray I heal from this pain, the pain is just too much to bear, I don’t think I deserved this from him. ALMIGHTY ALLAH HAVE MERCY ON MY SOUL.” Old Advice Resurfaces Ironically, Faridah once went viral in 2022 for her post titled “12 Rules to Keep Your Husband Forever.” Some of her rules included: ✳️Never pretend to be sick to deny your husband sex. ✳️Don’t raise your voice at your husband, it’s disrespectful. ✳️Don’t expose your husband’s weaknesses to friends or family. ✳️Don’t compare him to other men. ✳️Never challenge your husband in front of the children. ✳️With this turn of events, many are now questioning the same advice she gave women about keeping their homes. From celebrity drama to real-life gbas gbos — we don’t hold back. Stay updated on all the latest Naija drama and trending news (in signature) 👇
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Social media is buzzing after businessman and self-styled royal, HRM Don Sylvester Nweke, appeared on the Honest Bunch Podcast and dropped some very controversial takes about marriage. According to him, a man’s problems begin the day he empowers his wife or girlfriend. He claimed: “Your problem starts as a man the day you open business for your wife or girlfriend. The day you empower her, your problem starts.” Nweke shared from his own past marriage, saying he bought his ex-wife a car, took her abroad, and even opened a mini supermarket for her — but things still fell apart. He went further to say the real solution to marital problems is polygamy. In his words: “I believe as an African person, you should marry many wives to have peace because many wives gives peace.” When Daddy Freeze countered that his own father had two wives and there was no peace, Don Nweke replied that the man should have married more wives, boasting that he himself has wives in different countries. He also dished out more blunt advice: Don’t do court or church marriage. A woman must take her husband’s name or else she still belongs to her father’s house. Quote: “Don’t do court marriage, don’t even go near church and if you don’t answer my name, you are not my wife, you belong to your father’s house. Let that father marry you!” This interview has divided opinions online — some calling him brave for speaking his truth, others dragging him for being disrespectful to women. Is there any truth in what Don Sylvester Nweke is saying, or is he just clout-chasing? Stay updated on all the latest Naija celebrity drama and trending news in on our Real Talk Lounge (in signature) 👇
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Renowned American rapper and soon-to-be mother of four, Cardi B, has set a new Guinness World Record for the most drone deliveries in one hour. This follows after Cardi B announced she’s expecting her fourth child, which is her first with NFL star, Stefon Diggs, following her estranged marriage to Offset. Cardi B has set a new Guinness World Record for the most drone deliveries in one hour, with 176 drones dropping off copies of her album “Am I The Drama?’, which was released on September 19, 2025. This further solidifies her status as a global icon in the music industry. Notably, Cardi B has been actively promoting her album release, appealing to fans to purchase copies. As previously reported by GistReel, Cardi B announced she’s expecting her fourth child with her boyfriend, Stefon Diggs, during an interview with Gayle King on CBS Mornings on September 17,2025. This will be her first child with Stefon Diggs, while she has three kids from her estranged marriage to Offset. It would be recalled that Cardi B and Offset were married on September 21, 2017, in a private ceremony in Atlanta, Georgia. They have two children Kulture Kiari Cephus and Wave Set Cephus, prior their highly publicized separation. Notably, Cardi B and Stefon Diggs have been making headlines over their public appearances, public displays of affection, and expectations of a new baby. Rumors of a romance between Cardi B and Stefon Diggs began circulating, three months after she filed for divorce from Offset.
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Remote UI/UX Intern Needed at Benevox Company: Benevox is a business empowerment group dedicated to helping companies across Africa grow, scale, and thrive. We provide innovative solutions that connect startups, SMEs, and large organizations with top service providers, enabling them to access the tools and expertise they need for success. Through our platform, we aim to bridge gaps, foster collaboration, and create opportunities that drive sustainable growth for businesses of all sizes across the continent. Mode: remote Application Closes: Not specified Requirements: √ A passion for user-centered design and a basic understanding of UI/UX principles. √ Familiarity with design tools such as Figma, Sketch, or Adobe XD. √ Strong communication and collaboration skills. √ An eagerness to learn and grow in a fast-paced environment. √ A portfolio (even with personal projects) is a strong plus! Responsibilities: √ Assist in creating wireframes, prototypes, and user flows for our web applications. √ Participate in user research to gather insights and understand user needs. √ Collaborate with our development team to ensure design feasibility and consistency. √ Contribute to the creation and maintenance of a design system and style guide. √ Support usability testing and analyze feedback to improve our designs. Benefits: √ Gain real-world experience designing solutions that impact businesses across Africa. √ Receive mentorship from experienced designers and developers. √ Work in a flexible, remote-first environment. √ Be part of a team focused on empowering startups and growing businesses. |
A popular celebrity content creator, GehGeh, has advised ladies never to suffer with any man, stressing that ‘e go better’ may not come to pass. In a viral video on social media, GehGeh said that the phrase “e go better“, usually used by men to make a lady stay during their broke stage, may never come to pass. He said; “As a lady don’t suffer with man. You know why? That phrase ‘e go better, suffer with me’ don’t do it because if you date man with ‘e go better’, it means you are dating your imagination and the expectation where you dey create for your head might not come to pass.” Speaking further, he said; “Date a man for who he is now, if you come date am for who you think say he go be tomorrow, that tomorrow might not come to pass.” He added that it will only lead to worry, confusion, and misunderstanding if the expectation already created does not come to pass. He concluded by stressing that ladies should date a man for who he is now, and that no lady should suffer with any man.
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https://www.youtube.com/watch?v=AQ__Id5dTjE?si=wD5V4V9SrQWB881M c A decomposing body found in the boot of a Tesla registered to singer D4vd (David Anthony Burke) has been identified as a missing 15-year-old (though she was 13 when she disappeared) girl.
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Two ladies who are twins have warmed hearts on social media after achieving a remarkable milestone, building houses for themselves through years of dedication and consistency. The sisters, known on TikTok as @worldbtwins, documented their journey in a video shared on the platform. According to them, construction began in 2022, starting with the laying of the foundations.
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Love wins again as a Nigerian man goes all out to tattoo his girlfriend’s name on his forehead. The enamoured man took to the video-sharing platform, TikTok to reveal the moment he got the tattoo inked on his head. In what appears to be a display of his love, the man tattooed his girlfriend’s name, Precious, on his forehead. This isn’t the first time various lovebirds have expressed their admiration by getting their partners’ name inked on their body. Previous posts have reported guys and ladies who went extra mile to tattoo their partners’ names and monikers on various parts of their body.
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A lady has sparked debate on social media after sending a blunt message to men about spending money on women. In a post on her official X (formerly Twitter) handle, a lady identified as @Big_yemm boldly stated that women will not take men seriously if they do not spend money on them. She further added that any man who does not make life easier for a woman cannot be taken seriously. Her post read “Unfortunately, no woman will take you seriously if you don’t spend money or at least make her life easier.” However, @Big_yemm’s post has sparked debate on X (formerly Twitter) as many rejected the ideology while others supported it. Mazi Chubby wrote: “We never hear things like this from elite and rich ladies. Always the kpangolo almajiri’s.” Hollumuyiwa wrote: “It’s quite disgraceful to see how these Almajiris have reduced healthy relationships to mere transactions. Apart from Ethiopians, Nepalis and pillipinas, i don’t see other women prioritising money over real affection in a relationship. What our ladies are becoming is so sad to imagine.” KC wrote: “It’s funny to see that many modern Nigerian women seem to reduce love to a transaction. They prioritize money and spending, which means that the highest bidders can easily win them over. “In the end, it feels like everything is just about making a deal. If you expect them to take you seriously, it often comes down to providing financial support in exchange for s*x.” Chiamaka wrote: “True, you can repeat that again and again and again. I mean, if you’re not going to be making my life easier then don’t be in my life. It’s that simple. Nobody is going to trade no woman is going to trade that piece of mind for anyone who’s going to make their life chaotic.”
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A shocking video making rounds on social media shows a man disguised as a doctor in the children’s ward, reportedly trying to inject kids. The impostor dressed like a doctor and even wore white disposable gloves, moving around as though he worked there. Nurses, however, noticed something was off. One nurse revealed she had asked him if he was truly a doctor, and though he claimed yes, she became suspicious after seeing how much he was shaking. In her words: “I asked him, are you a doctor? He said yes he is a doctor. I now said ah ah, what kind of doctor is shaking?” Thankfully, the vigilant nurses quickly spotted him as a fraud and apprehended him immediately. The hospital where this incident happened was not disclosed, and it’s still unclear what he was injecting or why. This is very disturbing and raises serious questions about hospital security and patient safety in Nigeria. 😟 👉 What do you think could drive someone to attempt this? And how do you think hospitals can improve their screening to prevent situations like this?
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Popular Nigerian health influencer, Dr Chinonso Egemba, known widely as Aproko Doctor, has issued a strong warning over a growing scam preying on desperate women seeking pregnancy solutions. In a post on his official X account, he cautioned that fraudsters trick women by claiming pregnancies cannot always be detected on ultrasound scans. “If there’s a pregnancy, it would be seen by ultrasound scans,” he wrote, describing how women are then pumped with drugs to mimic pregnancy symptoms before being handed trafficked babies. He described the scheme as a “criminal racket” that exploits women emotionally and financially. The warning resurfaced shortly after actress and former Big Brother Naija star, Bambam, shared a testimony online, claiming a woman in her church carried a pregnancy for more than three years before delivering. Bambam called it a miracle, but medical experts have dismissed such claims as misleading. Dr Olusina Ajidahun, co-founder of Priv Health and a member of the World Health Organisation, echoed Aproko Doctor’s concerns. He reposted a 2023 thread where he described “cryptic pregnancy” as one of the biggest frauds in the health sector, alleging that victims were charged millions for fake treatments. “These women are injected with hormones that mimic pregnancy, shown fake scans, and told not to seek second opinions,” he wrote. On delivery day, according to him, sedated women are given babies they never carried.
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Are you a smart OND Graduate looking to kick-start your career in Customer Service? Role: Customer Service Officer Location: Ibadan Salary: ₦150,000 What we’re looking for: - Smart, energetic OND Graduate - Good communication & people skills |
Winnys Meals on the Move Nigeria Limited Salary: N180,000 - N250,000 / Month.. Location: Lagos(Remote) Employment Type: Full-time Bachelor’s Degree in Marketing, Communications, or related field (preferred). Proven experience as a Social Media Manager, Digital Marketer, or Content Creator in the hospitality industry. Strong skills in photography, videography, and graphic design tools (e.g., Canva, Photoshop). Excellent knowledge of social media platforms, trends, and algorithms. Strong communication and storytelling skills. Creativity, fashion sense, and trend awareness (aligned with the Eatery, Club, and Lounge lifestyle). |
Ahmed0336:You can’t trust everyone |
NaijaGoBetter2:On point |
A Nigerian lady has raised concerns after a salon located in Lekki, Lagos billed her a staggering amount for a hairstyle. The lady, @whothefucc on TikTok, shared a bill estimating N316,340, dated September 4, 2025, for the hairstyle. While the bill didn’t reveal detailed breakdowns of the staggering amount, the video shared shows the hairstyle craftsmanship and the lady showcasing her new look. https://vt.tiktok.com/ZSDJanTb8/ Stay updated on all the latest Naija celebrity drama and trending news in on our Real Talk Lounge (in signature) 👇
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