₦airaland Forum

Customer Service Professionals are the most underpaid compared to their counterparts in Sales and Marketing despite the workload of Customer Service Professionals.
Often times, someone who started at a lower position in Sales may rise to the top and become a Sales/Marketing Manager while in Customer Service, you may end up at the lower rank.
Customer Service job can be very frustrating and depressing having various type of people to deal with which may have adverse psychological effect on your well-being while in Sales and Marketing the frustration is minimal.
Customer Service Professionals are mostly underpaid with unfriendly work conditions compared to their counterparts in Sales and Marketing.
Most Customer Service jobs are contract based unlike Sales and Marketing.
Sales and Marketing is more of a career unlike Customer Service.
Feel free to add your observation, comment, suggestion.

I am in the same problem. I have being involved with different ladies but I don't stay long in the relationships.
I had sexual relationship with most of them and within 2 months I get bored and want to quit. I have tried to learn to have a long term relationship but I found it difficult.

I still wonder how my friends got glue to a particular lady and some are married. I don't have any serious relationship as I speak.

I have being in Customer Service and I have come to realize that Customer Service Professionals are the most underpaid compared to their counterparts in Sales and Marketing despite the workload of Customer Service Professionals.
Often times, someone who started at a lower position in Sales may rise to the top and become a Sales/Marketing Manager while in Customer Service, you may end up at the lower rank.

Customer Service job can be very frustrating and depressing having various type of people to deal with which may have adverse psychological effect on your well-being while in Sales and Marketing the frustration is minimal.

Customer Service Professionals are mostly underpaid with unfriendly work conditions compared to their counterparts in Sales and Marketing.

Most Customer Service jobs are contract based unlike Sales and Marketing.

Sales and Marketing is more of a career unlike Customer Service.

Feel free to add your observation, comment, suggestion.

I am surprise dat some people said ECOBANK is d best. ECOBANK represents d worst customer service bank with no regard for their customers at all.

abdurrazaq:
Depending on your first bus stop in Lagos, I'm guessing Oshodi[sup][/sup]
Board a bus to CMS and alight at the last bus stop. Board another bus going to Lekki-Ajah and alight at Phase 1 bus stop.
Cross to the other (using the pedestrian bridge). Walk into Scheme 1 entrance and take the first turn by your right (very close to the main gate). Take the first right turn again (at the beginning of the street) to connect The Providence Road. Walk down providence road and turn left at AWKUZU Street. Walk down to the end of Awkuzu to connect Omorinre Johnson. Tony Oghene shouldn't be too far from there. You can use Google map for better guidance

Googluck

Thanks so much

Intermarc Consulting Limited, 3, Tony Oghene Jode Close, Off Omorinle Johnson Str. Lekki Phase 1, Lagos.
I will be coming from Ibadan, Oyo State.

coladey:
you can take IIBA certifications and become Business analyst

Thanks.
The IIBA certification seems to require someone to have IT background to succeed in the business analyst career.
What If I do not have IT background and experience?

I have being thinking about how to boost my career and I feel it's better to get advice from experienced folks.
With over 10 years experience in Customer Service. I will like to acquire specialized skill or certification that can enhance employability or use as consultant.
I come across some professional certifications like Certified Customer Service Professional, CIPM and PMP but my guess is that these professionals certification only portrayed one as a professional based on ur experience.
While there are specialized training in specific industry/field that make one independent or can still use to gain employment like Web Development, Training in Aviation, and other IT trainings.
I don't want to waste my resources on certificates that add nothing to me so I need your suggestion, contribution and advice on whether to go for a professional certification or specialized training.

15 views, no comment. There's God!!!

I have being thinking about how to boost my career and I feel it's better to get advice from experienced folks.

With over 10 years experience in Customer Service. I will like to acquire specialized skill or certification that can enhance employability or use as consultant.

I come across some professional certifications like Certified Customer Service Professional, CIPM and PMP but my guess is that these professionals certification only portrayed one as a professional based on ur experience.

While there are specialized training in specific industry/field that make one independent or can still use to gain employment like Web Development, Training in Aviation, and other IT trainings.

I don't want to waste my resources on certificates that add nothing to me so I need your suggestion, contribution and advice on whether to go for a professional certification or specialized training.

Mr. Tolulakin,
I am a holder of HND, Cooperative Economics and Management with 10+ years experience in Customer Service.
I will appreciate any opportunity that matches my skills, education and experience.

Thebachelor:
I dont understand this point.

Use ur highest academic qualification. No need including everything from ur Kindergarten, Nursery, Primary, Secondary and BSC/HND.

If BSC/HND is ur highest academic qualification, no need including Secondary Sch & Primary Sch.

It's a waste of space for valuable information. Unless, otherwise requested.

I am tired and confused on what else to do. Some school of thought said: experience matter, I got more than 10yrs experience in Customer Service (gained while still studying couple with post NYSC experience). No positive effect on my CV.
In fact, I am even fade up in the Customer Service field. I have tweaked my CV to enable me switch to other field, no way.

Most times, I look at the ceiling and said: what else can I do? Remove my pre-NYSC experience and start all over or learn a specialized skill and forget my already horned experience?

Such a pathetic situation!!!

If I include only related work experience. What happens to the gap created on my employment history, or assuming I held the position earlier in my career but currently in a different field or role, how do I sell myself?

I vote Vizkiz
Cc: NIJega

I vote Vizkiz
Cc: NIJega

Enkyl:
Guy stop this nonsense jor, it's all in your mind set!
I graduated with third class and have no masters but I started in sales/ marketing in an insurance company and grew in business development! I have worked for most marquee brands here in Nigeria and currently head Business development for one of the top Digital firms in Nigeria.
I would have shared my LinkedIn in profile here with you but this is a public forum .
2.1 is good but 3rd class doesn't mean it's the end of the world !
Start small pick a niche like sales, logistics , procurement or even marketing.
Start at the bottom learn and grow your skills it will get to a point when you are really good companies will pay to have you.
I have been managing teams for the last 7 years more often than not my subordinates have msc, certifications and better academic qualifications than I had but what they don't have is over 8 years experience in business development in both multinationals and local brands which is what I have .
I may do a master's in future but for now I see no need for it.
As what I have to offer is key experience.
Target gathering experience and the sky won't be your limit

You made a great point. I found ur advice very inspirational and I have copied it into my file to draw inspiration when I need to.

Florblu:
Enemies within are the most deadliest.
Your dad shall regain his freedom very soon,Nothing will be missing and nothing shall be broken in him

Amen!!! Thanks

My father got missing a week after his dad burial, all effort to find him proof abortive.

This is the 5th month now. We've reported at Police Stations within my State (Okpoga, Okpokwu LG, Benue State)
but there's no any information regarding his whereabout.

We suspect foul play involving Kinsmen which cannot be confirmed.

Recently, some people called my Uncle requesting that we pay 100k to free him. My Uncle asked them to put him on call to confirm he is my dad. He asked some personal questions owing to the fact that he is a Step brother to my dad, born in a different village but very close to my dad.

They warned never to involve the police which my family agreed. Though I did not buy the idea of not involving the security agents but they insist so as not to harm my dad. They sent a UBA A/C No. which the money was paid into after my Uncle allegedly confirmed that he's my dad but still have not release my dad.

I am confident that these people aren't Kidnappers but people within and seems to involve spiritual conspiracy as some fetish items were found at the entrance to my dad's room 3 months after. This happened 6 days later when we were told he would be back after some fetish items where uprooted from my compound .

Kindly advice on how to track this people or unravel this mystery.

I vote Vizkiz
Cc: NIjega

I need information about ARM Mutual fund.

It reliability, profitability and any other information that may be beneficial to me.

Thanks.

I don't know where this perception was drawn from but I think it is absurd.

I have been battling with a Skin problem for some time now. Initially, I thought it was Eczema by I have used several drugs and creams to no avail.

It usually leave me with white scaly patches around my cheeks, chin and head.
The dead skin area when removed look reddish and at times itches.

Please, advice.

Following with keen interest.

Shakitibob0:
And is this business not saturated already?

I guess it depend on ur location and competitors within ur locality.

Shakitibob0:
How do i profit from this venture when i hire bus to transport goods? Won't the fare eat deep into the profit?

U took this question out of my mouth. Nice one!!!

I may invest in the business but I do not have vehicle. So means of distribution may bring setback.

Let hear from the business gurus!!!

BiggerBangs:
thank you for this thread..am Learning.i may Invest in this Business

I am following with keen interest. It seems to be the only genuine biz thread on NL.

Tbabe16:
am also seeking job na

Oh, sorry! This is as good as loosing control while driving.

JARUSHUB:
Please resend your enquiries with probably a reference to this thread via WhatsApp to 08085404500. We apologize for the failure to respond, it must have been an oversight, we are not fighting at all.

Can't find u on Whatsapp via dis mobile number u provided.

Tbabe16:
reach me on 08182276394

Can I contact you too?
I am based in Ibadan. I am a holder of HND, Cooperative Economics & Management, experienced in Customer Service. Seeking to transfer excellent communication, administrative, multitasking and people management skills into a fast-paced and multitask environment.