₦airaland Forum

Tover:
Every1 that are having problems with Airtel network issues, should try this settings

in your internet settings, change your network band to 7... U can also check the bands one after the other to know which one is better, after that go to the settings , you will see 4g settings.. change form 4g lock to Wcdma and press okay

Pls let me know if it works for you because I have helped lot of ppl in my area with the settings and they are enjoying it

You can check the video for a better understanding

https://www.youtube.com/watch?v=q9qf4ups1TE

Can this work with this new ODU version?

Cc: Anelka2021

NSEstudent:
So the numbers you will dial are 1 and 9.

The secret is to wait for them to finish saying whatever they are saying in each case before dialing.
1. Dial 300 and wait until they finish talking.
2. Press 1 and wait until they finish all those talks.
3. In-between, then will say you should press 9 to speak with agents. At this point, don't press 9 yet.
4. Press 9 when they are done talking, and your call will be forwarded.

I just called and, as we were talking, the CC agent started saying he was not hearing me when I could hear him clearly.

God sees all

Lol

I think my problem is I used the Sim in my Mifi to try the 300. Cos when I used My neighbors Airtel Sim it connected. They Sha told me it'll be resolved before 72hours.

I don't have 72 hours to wait

NSEstudent:
Na this rubbish thing dem dey do dey vex and discourage person from using their services.

Meanwhile, you should call 300. That's CC for a the networks.

Maybe after calling them severally, they do something about it. They no longer do it to me but I just checked now and they are yet to return my sub to its normal expiry date which they reduced.

I've been calling 300 since morning. There's no single option to speak to a rep. I've just been on a merry go round with that their dial 2 for this or 3 for that

Who knows fastest way to reach Airtel Customer service?

I just woke up to see my router doesn't have Internet. Checked with *323# and I was told I don't have any bundles left. I've only used this thing for 10 days

NSEstudent:
Thanks for this information.

For us living in "the other way", to get ODU Sim is the least of our worries, apparently.

So I will definitely get this new ZTE version next month when my current sub expires. Downside is that I will have to endure one month of esim use.

Is there any specific advantage with having the normal sim version?

And how do I check if mine is E sim or normal sim. I'm using the new ZTE version

KingOfC:
Same here, Enugu has just been terrible since Thursday, one moment speed is blazing, the next it's at a snail's pace. Very frustrating.

Over here, sometimes rebooting the router helps restore the speed

Meklex:
currently getting this

Wow. Mines been terrible since 4pm till now

Just clicked the reset button and the speed improved.

Who else is having terrible speed this night?

dustmalik:
Is this slow network issue affecting everyone using the ODU 50Mbps plan or just some people?

Mine is back and blazing now

KingOfC:
Hello guys, is it only me or is the ODU network this night in Enugu really terrible. It doesn't go above 3 Mbps.

You are not alone. It's been terrible since 3:30pm or thereabout

aribitoye:
The ODU internet connection is down atm. Who noticed it?

Spot on.. there's nothing I haven't done to mine thinking it's peculiar to me.

williams85:
Can someone confirm the battery capacity of the new model router.

5000mah

Twistkihd:
Please house, my router network trips off time to time and this happens multiple times in a day. Any solution as to how I can make the network stable without going off ?

Mine does same. Network will just disappear. The router will still show all the network signals but it'll disappear from devices. Till I unplug and replug it.

Obviouslyblunt:
it is being reported that Airtel increases subscription price after the first one. Although not officially confirmed.

Abeg, those that have resubscribed, is this true?

akinremedy:
i got it the day the installer was supposed to come

Akin, answer me on WhatsApp naa

dustmalik:
It could be. Go here https://airtel(dot)com(dot)ng/broadband-recharge

Input the ODU number and try to fetch your data balance.

How do I rectify this?

dustmalik:
Have you tested this specific one and it works? If so, kindly post a link to it.

Yes. I'm using it now. Got it from a computer store for 6k

paparazy06:
Does the ODU work with Airtel Android Box

Ok. Update. It works. Thanks to akinremedy who have me the step by step.

Buy the attached, then get an Ethernet cable and use it to run the connection

paparazy06:
Does the ODU work with Airtel Android Box

It doesn't. I have both. Tested with Ethernet. It didn't work

dustmalik:
Are you getting 5G on the router?

Nope. 5G ain't in my area

saint2ace:
Can we see a full picture of the box? G5F + MP?

Here it is

fuckboys:
go into the router settings and check if it has an update, if it doesn’t then either the router is not wifi 6 capable or your phone is not WiFi 6 compatible.

Maybe it's my phone

fuckboys:
Most Samsung phones will show 6 on the wifi signal bar, which is wifi 6.

This is S23 connected to X25pro.

When I first checked, it was on 5. Now it's on 4

Hullabaloon:
Where will I see the IMEI?

861053070033

dustmalik:
Kindly post a picture of the outdoor device. Is the indoor router WiFi6?

The place they mounted it, it's a difficult angle to snap. Here's the picture on the carton

And how do I check of the indoor is WiFi 6?

Yokozuna01:
Can I get the IMEI of the device?
You don’t have to send me the complete IMEI,
Maybe the first 12 or 11 numbers will do.


I guess they switched to ZTE again.

I’m trying out something, if it works out.
I’ll share my discovery.

Where will I see the IMEI?

maklelemakukula:
Kindly take a picture of what you got

The outdoor unit is largely same. Here's the indoor unit

Hullabaloon:
Brethren, I already have the 4g smart box which has been disastrous. It's only the fact it made my tv Android TV that I like.

If I buy the ODU, can I use it to supply data to the smartbox and stream content?

I finally got my ODU today. It's a brand new version different from the ones all of you are using. So new even the installers had initial difficulty in setting it up. But it's all up and running now.

It has an Ethernet port and cable so I plugged in my smartbox hoping it will work by but it's not. It recognises that ethernet was plugged in but it doesn't show any network.

When I go to network settings inside the smartbox, I see this. Dunno what to input there that might make this work. Or even what to tweak in the router settings

Cc: fuckboys
Hopez456
dustmalik
pheranme9

morikee:
This Airtel don scam us o they just cut us off at 10/10

What you talking about?

bolargeez:
The Smartbox media streamer has a wifi, it's just that you have to disconnect it for the wifi to work. If you know...

Is is a technical something?

dustmalik:
In case you are unable to get an adapter with a USB A male, then you will need a USB Type C female to USB type A male converter, like the one in the screenshot below

Does the ODU come with an Ethernet cable?

Brethren, I already have the 4g smart box which has been disastrous. It's only the fact it made my tv Android TV that I like.

If I buy the ODU, can I use it to supply data to the smartbox and stream content?

Cc: fuckboys
Hopez456
dustmalik
pheranme9