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Webmasters / Re: Am In Need Of A Leased Datacenter or a white label reseller account by ibtihaj(m): 3:01pm On Jul 10, 2016
PulseWeb:
hello,

am in need of a leased datacenter or a white label reseller account for a web hosting company. please refer or post a link i can get a good offer?

thank you

cc: whogohost, smartweb, qservers, domainking, Vinshu

Assistance need please


You can use http://www.resellerclub.com/
they are 100% white label and top 3 web hosting companies in Nigeria are using them
Cheers
Webmasters / Re: My Bad Experience With Smartweb Hosting Company In Nigeria by ibtihaj(m): 1:23pm On Jul 08, 2016
femokuc0:
I have been using smart web for 3 years now. I have no complaints whatsoever with their service delivery.

Thank you for sharing your testimony too we really appreciate.
Cheers
Webmasters / Re: Smart Web Why? by ibtihaj(m): 12:42pm On Jul 08, 2016
OLisaMacaulay:
murtala i have received you email, thank you very much, you guys are the best, thanks to NL for creating this platform

Am Glad that your issue is resolved and you are happy.
Cheers.
Murtala
Webmasters / Re: My Bad Experience With Smartweb Hosting Company In Nigeria by ibtihaj(m): 12:18pm On Jul 08, 2016
I will like to thanks you all for your testimony and we will continue to give our best once again thanks to seunpayne, integralng, wealthall, mr2kay and wealthall
Cheers
Murtala
Webmasters / Re: My Bad Experience With Smartweb Hosting Company In Nigeria by ibtihaj(m): 12:10pm On Jul 08, 2016
Gim2001ym:
Dear house,
I had a very nasty experience with smartweb hosting company in Nigeria. On a normal ground, all the domains and web hosting i have been doing over the years have always been with yahoo web hosting, ipage, go daddy. I never use Nigeria hosting company because of eventuality. I wanted to make payment via my master card which is my company MasterCard ATM but i was declined severally and i called my bank only to inform me that due to CBN new policies, corporate ATM card like mine cant be used unless i use personal account. This is what made me to rush to smartweb Nigeria. I first used it to host for a client of mine and what happened was calamity. I thought because my client bought her domain name from different site that was the reason her site was not up. I got a little bit defensive and i even open a ticket with the same smartweb company that hosted it only not to be resolved up till now.
Then i have an urgent site of over 100 pages to host, it was pressing on me and i thought because the other lady used different domain i then bought both domain and hosting with them for up to 2 weeks now. Up till now nothing is on with my site. I got angry and got in touch with them. The first guy that first answer me told me that my domain is not pointing well that he will point it to me which he said he did. I asked him is it my fault or yours which he agreed is theirs. He told me to upload my content which i did twice nothing again. On this note then i believes comments by people i saw on nairaland about this people scam and duped attitude.
I have made my own mistake , BUT PLEASE ANYTIME YOU WANT TO HOST YOUR SITE RUN AWAY FROM SMARTWEB NIGERIA BASED IN JOS. We were encouraged to patronize Nigeria companies but when you do you get what you dont bargain for. Check comments made by some people about this company, you will run for your life. Try and patronize foreign host.
Thank you


I sincerely apologize for the issue you are having, I work for smartweb and you made mention that up till now the issue has not been resolve please can i have the Ticket ID or your Website that you are having such issue?

Regards
Webmasters / Re: Smart Web Why? by ibtihaj(m): 9:30pm On Jul 07, 2016
OLisaMacaulay:
i already have a Hosting With you People, the xploitcomedy.net is only a domain name i bought, i have pointed the name server with my hosting name server Still is not going, What i need Now is the Solution, What will i do to get all my Account Back to normal, Because my Client Are on my Neck
for the Xploitcomedy.net when ever i try To add On adon domain this error often appear,(XID mteu6nSorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver. ) i have done all the necessary things you peopel instruct me to do

I have added the xploitcomedy.net as an addon and i have sent you the password using ticket 524833 to your email.
Let me know if you need further assistance.
Regards.
Webmasters / Re: Smart Web Why? by ibtihaj(m): 9:25pm On Jul 07, 2016
OLisaMacaulay:
this is my target ID list Below
you people better do something cos am About to Transfer all my domain name To reliable Hosting company.
#524833
#418212

Hi Again, you can transfer to any Hosting Company but NONE will allow Phishing to continue on its Network so the best solution is to resolve the phishing issue.
Webmasters / Re: Smart Web Why? by ibtihaj(m): 12:52pm On Jul 07, 2016
Hello Again,
After using your domain to track your tickets i understand why btgiglobal.org.ng is suspended this is due to compromise in your CMS that send Paypal Phishing Emails to defraud Paypal Clients.
We got report from paypal security agents 3 times and our staffs communicated with you on how to resolve it but the issue persist.

And for xploitcomedy.net i saw that is only domain you purchase with out hosting or any DNS to point it to so thats why is not working and the same with wiwainternationalmodelschool.com.ng

You may want to read this http://www.memset.com/docs/additional-information/cms-management/post-cms-compromise/

If you need Further assistance please do reply the ticket our staffs will surely assist you on that.
Regards.
Murtala

2 Likes

Webmasters / Re: Smart Web Why? by ibtihaj(m): 12:24pm On Jul 07, 2016
Hi OLisaMacaulay i sincerely apologize for the issue you have, i am working with Smart Web Nigeria Limited can i have your ticket number so that i will check on your issue and i will make sure is resolve.
Regards.
Murtala
Webmasters / Re: Do not register with Smartweb Hosting, they won't to refund my money by ibtihaj(m): 11:13pm On Sep 21, 2014
Hi,
My name is Murtala working for smartweb, i just saw this post and reply on behalf of the company.
First i will like to say yes we do ask client to provide documents for only suspicious domains eg courier services, shipping companies, bank website or micro finance etc.
Others companies even in USA does that as well and i know there are lots of web hosting companies out there don’t ask such but at the end of the day you might find your website being suspended or terminated without refund so we choose not to do that but try to verify from our customers and make sure they are using it for legal activities.
As for the op he provided the document and we are satisfy with them and his website is now active and i can see he uploaded his files http://kingscashipping.com/ and he start enjoying our good service.
So i will like to say thank you for sharing ideas about this issues and hope it will benefit others as well.
Cheers.
Webmasters / Re: Cheapest .com.ng Domain And .com.ng WHMCS Module by ibtihaj(m): 12:37pm On Sep 01, 2013
Hello,
My name is Murtala and i work for Smartweb Nigeria Limited, Our developers already Build WHMCS module for .com.ng that will allow you communicate via EPP and you will be able to Register New domain, Renew Domain, Transfer Domain, Update Nameservers and even Generate EPP CODE through the WHMCS.

For the .ng domain we sale it at 1,300 Naira depending on the TLD and if your domains hit 500 then the price will be slash to 1,250 Naira and if you hit 1000 domains the price will be slash to 1,200 Naira.
NOTE: Terms and condition applied.
For more information you can send us an email or call our phone numbers that are on our website.
Cheers.
Murtala
www.smartweb.com.ng
Web Market / Re: Do u need a Website, web application and software developer for hire? ENTER by ibtihaj(m): 11:54pm On Apr 19, 2013
uchechuka: I am a freelance web application, website, mobile web
application and software developer. I am proficient using
PHP, MYSQL, AJAX, JQUERY, CSS, HTML, XHTML, C#,
ASP.NET, MSSQL, PLSQL e.t.c. I have worked with some ICT
organisations, and during this time i was involved in series of
developments for the organisations. I'll give you a standard
development just the way you want it. I can be reached via
email at uchechuka@gmail.com or call 08037593242. My
name is Chuka and i live in lagos.
Have a nice day.

Maybe this will help https://www.nairaland.com/1263614/web-designer-developers-needed-smartweb
Web Market / Web Designer/developers Needed By Smartweb Nig Ltd by ibtihaj(m): 11:44pm On Apr 19, 2013
Hello,
Smartweb nig Ltd is looking for a professional web designers/Developers A highly skilled on web design and graphic design

Successful candidate will work at the comfort of his house and will be paid monthly.


Job Description:

Ideal candidates for Web Designer position must have web design and online presence experience. The right person must have a passion for creating eye popping, high converting web pages as well as the ability to create advertising creative's.

Skills/Requirements:
- Must have 1 years experience working as a web designer. Portfolio is preferred.
- Must be able to work with colleagues and management to interpret and drive concepts with little to no supervision to completion. Must be an excellent communicator and team player.
- Strong interpersonal skills, positive attitude and the ability to thrive in a challenging, fast-paced environment.
- Design online banner, websites, social media, landing and jump-page campaigns.
- Demonstrate expertise in graphic design and development software such as, but not limited to, Photoshop, Dream Weaver, Illustrator, In Design and Flash.
- Must have Strong working experience of HTML, PHP, Java, and CSS compliant design plus familiarity with other web applications and online implementation methods and constraints.

Applicants must include a solid design portfolio with resume to be considered and should be send to careers@smartweb.com.ng

Wish you all the Best
Murtala
www.smartweb.com.ng
www.smartwebng.com
Webmasters / Re: Best Webhosting Site In Nigeria by ibtihaj(m): 6:06pm On Sep 13, 2011
Dual Core:

This your hmmmmm na wa o.
Lets add smartwebng.com to the list of options  wink

i did not see your own dualcore, why i said hmmm i saw four of our clients which i will not mention any name for their privacy.
Thanks anyway
Webmasters / Re: I Am In Pains Hosting My Site With Smartwebng by ibtihaj(m): 12:40am On Aug 13, 2011
Hello,

mashnino:

JUST LAST WEEK I STARTED OFF MY SITE WITH SMARTWEBNG. MY WEBSITE WAS LOADING VERY FASR AND I WAS HAPY, JUST THIS EVENING I VE BIN TRYING TO OPEN MY SITE IT'S NOT OPENENIN, I TRIED MY CPANEL SAME THING I TRY'D MY FTP COULDN'T CONNECT,

WAT DO I DO NW, AND ITS A 1 YEAR PLAN OO

I CONTATCTED THEM BOTH ON PHONE AND E-MAIL NO RESPONSE ON THE E-MAIL AND THE GUY THAT RESPONDS IN THE PHONE KIPS TELLIN ME TO GIVE HIM FEW MINUTES, AND THE SITE IS JUST COMIN UP,,HOW AM I GONNA MANEUVER DIS THING NOW, I AM SO CONFUSED RYT NW

Am sorry that you have that issue but you need to know that the server is not down but your ip was block i think you should get an email regarding ip issue that we send to all our clients.
But if you are still having issues let me know your website please


yawa-ti-de:

This smartweb company has come up more than a few times on this forum.  I think EFCC should get involved.

Yes we know we have a lots of issues during January and February and we have already fix the issue since then but people keep blackmailing smartweb doing this doing that, just because we can not post on this forum saying something like we loose our posting privilege by bolt or something i can recall, am not sure if this reply will last long here.

Some people that post this yes we know the did it out of anger and prostration during the downtime and we respect their views, while some are using the opportunity to blackmail smartweb to divert our customers to their host, you need to know that we are still strong and increasing customer base every blessing day.

If you are hosting with smartweb and still you have downtime please reply this post and give us your domain name.
Thanks you
Webmasters / Re: Best Webhosting Site In Nigeria by ibtihaj(m): 11:38pm On Aug 12, 2011
Hmmmmmmmmmmmmmm
Webmasters / Re: Facebook Vs Google+ - Fun Battle by ibtihaj(m): 11:33pm On Aug 12, 2011
This is really interesting
Thanks for the post
Webmasters / Re: Webmasters/web Designers: Beware Of Smartweb Hosting! They Are Scammers! by ibtihaj(m): 10:53pm On Aug 06, 2011
*dhtml:

Boooombaclaaart! Errr, maybe it is true - pero - why your clients come dey complain na? For years now?
As for me, i am too happy that i have a host that i praise openly almost everyday - and even show off with sef.


They complain during the time we have some downtime in January and February 2011 which 90% the post are whiting this date so you need to understand that if we have downtime that does not mean that we will continue to have it forever, check the status of the top hosting company in Nigeria we are not going down but still increasing client and some that complain in this forum before are still hosting with smartweb.
we know we have issue during that time we apologize and we compensate, i copy the Apology letter below for you to see:

Smartweb Team would like to extend its apologies to all of our customers for the outages service in January and February 2011 Smartwebng.com suffered three outages , causing intermittent service interruption for server1 and server3. we could have been more communicative with customers throughout the outages,

this cause a serious discussions in some forum like nairaland at this links

https://www.nairaland.com/nigeria/topic-583100.0.html

https://www.nairaland.com/nigeria/topic-587578.0.html

https://www.nairaland.com/nigeria/topic-553330.0.html

https://www.nairaland.com/nigeria/topic-583011.0.html

https://www.nairaland.com/nigeria/topic-715948.0.html

https://www.nairaland.com/nigeria/topic-599490.0.html

https://www.nairaland.com/nigeria/topic-466422.0.html


Why the discussion on smartweb? simply because is one of the biggest web hosting company in Nigeria over 4,000 hosting accounts, we do understand the hardship our customers are in during the outage but we try all our possible best to resolve the issue writhing short time.


Is there any compensation for this outages? yes

We offered free new account activations and renewals to about 100 customers who were affected by the glitch.


Recently we added more servers that can handle more than 10,000 accounts

Then we decided to compensate all our customers with the largest space and bandwidth ever in Nigerian web hosting industry here are the increment for free


Web Hosting Packages
Standard Packages Disk Space: From 700MB to 5GB and Bandwidth from 2GB to 20GB
Business Packages Disk Space: From 5GB to 10GB and Bandwidth from 20GB to 50GB
Premium Packages Disk Space: From 15GB to 25GB and Bandwidth from 50GB to 100GB
Corporate Package Disk Space: From 100GB to 250GB and Bandwidth from 100GB to 200GB
Professional Package Disk Space: From 250GB to Unlimited, Bandwidth from 250GB to Unlimited

The the Reseller Packages:
SM1 Disk Space: From 15GB to 30GB and Bandwidth From 150GB to 300GB
SM2 Disk Space: From 30GB to 50GB and Bandwidth From 250GB to 500GB
SM3 Disk Space: From 40GB to 100GB and Bandwidth From 350GB to 700GB
SM4 Disk Space: From 50GB to 250GB and Bandwidth From 450GB to 1Tarabite


We know how critical our services are to our customers' businesses and we will do everything we can to prevent it from happening again, we learn from our mistakes and use it to drive improvement across our services

As a part of improvement to our service, we introduce a new software that will not allow our server to go down, we call it MSS Monitoring server software is very expensive but it worth our our integrity.
We started using it on May 2011 so you can check our up time from May 2011 to date at this link http://www.webhostingstuff.com/uptime/SmartwebNigLtd.html
which you will saw 0 down time, this is a great improvement.


Our support team answer ticket in less than 20minute now unless your issue is technical that need installation or issues that need sometimes to work on it.
Thanks you very much
God Bless You All.
Smartweb Team.

1 Like

Webmasters / Re: Webmasters/web Designers: Beware Of Smartweb Hosting! They Are Scammers! by ibtihaj(m): 10:38pm On Aug 05, 2011
Hello,
My name is murtala working for smartwebng.com, you mention that we are scammers how did we scam you? all i know during that time we have a service failure which we concentrate to resolve that issue, If you wish from your client area you can transfer your domain without our knowledge but deleting a domain for you to register as as fresh every person that have more knowledge about hosting and domain knows that this is impossible.

I just respond this to inform the public we are not scammer and we smartweb remain one of the best web hosting company in Nigeria.
Thanks you all
Regards
Murtala
Webmasters / Re: What Is Happening To Smartwebng Server by ibtihaj(m): 11:22pm On Jan 12, 2011
geniusng:

I just find out that the one of the site am hosting with them is hacked.

naijawebmasters.net

Several time i told you that you should be updating your script, if you continue to allow your script outdated then you will be having this issue of hacking.
Webmasters / Re: What Is Happening To Smartwebng Server by ibtihaj(m): 11:18pm On Jan 12, 2011
Hello Guys,
My name is Murtala, i work with smartweb Nig ltd, I want to tell the public that there is nothing wrong with smartweb server and if you are having issue with your website is not loading then please submit a ticket to ticket@smartwebng.com so that we can check your issue and resolve it.

Secondly Our Office phone are not going since from 08 January 2011 Due to the crisis in Jos, you need to know smartweb office is located in jos, and is not secured for our staff to go to the office. i believe you should heard the news about the recent crisis in jos.
Therefor none of our staff can go to office and all the office phone are off.

During crisis normally some of our staff work from home but will give you support through email only.

Due to the recent crisis in Jos the management of smartwebng.com has decided to move out our office from Jos, hopefully February.

We sincerely apologize for this, by now things have started getting normal in jos but still the banks, offices and business places are close but we are hopping to resume office on 13th or 14th of January 2011.
Thanks you all.
On Behalf of Smartwebng.com

Murtala M
Level 2 support administrator
SmartWeb Nig Ltd
smartwebng.com

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