₦airaland Forum

amehson88: pls how can i unsubscribe mtv news

Please text UMTV to 700

bosa1: pls jide help me with this present continous message

please PM your phone number

@Nwogeh please PM your phone number

@Deblow sorry for the inconvenience. Your plan is already active. Please ensure you have the settings below, take out the battery. Wait a few moments and then re-insert it.

APN: web.gprs.mtnnigeria.net
username: web
password: web

Babamide: Good evening. Pls how do I share megabytes from my phone to other mtn users? Thanks

Hello Babamide, please click https://www.nairaland.com/1379574/mtn-customer-care-thread/24 for details

@busar please send me a private message with your phone number and the recharge card details

beeveepee: Hello, what do I need to do for MTN to automatically inform me of my remaining balance after each call as obtainable with Airtel and Glo networks?
Thanks.

Simply text EOCN ON to 131.

dezevic: Hello,

Please assist with this issues. I got a new BB Z10 and swapped my sim from my previous BB phone which has active bb subscription valid till oct 20th and is still within fair usage; the response I got by sending status to 21600.

However, since I did the sim swap, I can no longer browse or use data services on th bb account except the BBM which is active till now.

The only time Internet sites opened on my phone was when I still had airtime and the browsing exhausted all the airtime in my phone. N.B I was browsing thinking I was using the BIS until my calls couldn't go through and I checked my balance.

Please revert on this.

Thank you.

Y'ello Dezevic,

Please be informed that Blackberry 10 devices use Blackberry 10 plans ONLY and not the usual Blackberry plans (BBC and BIS).
Visit the link: http://mtnonline.com/products-services/internet-services/blackberry for more information.
You may request for deactivation of the current BIS/BBC then a Blackberry 10 plan purchased.
The Blackberry 10 device should be configured with the following settings:
APN: web.gprs.mtnnigeria.net
Username: web
Pass: web
***Please text DATA ON to 131 if you did text DATA OFF in the previous Blackberry device.

You may PM your phone number for further assistance.

@hobat4cash please PM your phone number

waleh89: pls hide help me deactivate this number 0810******** from hiphop world magazine. l'm tired of unnecessary deduction of my money by Mtn

For HipHop World Monthly and HipHop World Weekly, please text NO HIP to 4900 and NO HWW to 4900 respectively

Kezzy 24: @JideSM,please I still await your response.I tried my sim card in another phone,still the same problem.

Replied you PM. Kindly text DATA ON to 131 and restart your phone

shooks: @JideSm good morning, please I subscribed for BBC service and my money was deducted yet I still get the following message.
Sorry you do not have an active BB subscription. Text BIS/BES/BBC/BBWEEK/BBCWEEK to 21600 to activate your desired plan. Also check our BB10 Plans. Thank You.



please I need you to sort it out.

thank you

Just replied your PM

Gosj01: I got this, this morning how true is it MTN?

The message is false. Please disregard

Godwin978: jidesm pls reply me nah...i said there is no network coverage on my phone i want to knw weader d problem is frm my phone or network

I did earlier. Kindly send the phone number.

Jidemaks: I have been contacted via 180 but the problem persists after going through the procedures highlighted by your man. He asked me howvwer to report the outcome on this thread. Will highly appreciate any other useful suggestion from your team. Thank you.

The issue is being worked on, please bear with us.
I apologize for any inconvenience.

rezzy: Hi JideSM, pls try and reply me. I said i loaded 100# becos of MB but the money is not in d main account balance but in *559*4#. I intended transfering d money to the person that owns the credit. Help me transfer it back. Thanks

Please send your number via private message.

Awesome_Romeo: Pls how can i migrate to mtn FAF?

Please be informed that Family and Friends tariff is no longer available for migration.

Kezzy 24: @JideSM,please I subscribed for the 10MB daily plan but can't browse.I've switched my phone off and on a number of times,requested for a new settings but to no avail.

Please send your number via private message.

Emekayoung: Mr Jide pls can u be of help to me? Each time i subscribe for 50MB mtn daily internet bundle for 200naira which lasts for 24hrs,wen it get to the validity period,it will re-subscribe again,pls i dont wnt automatic subscription renewal,its there any way i can stop that?

Simply text NO to 131 to stop autorenewal.

Godwin978: pls pls pls help jide i nid ur help i dnt knw what is actualy wrong i dnt have network coverage on my phone..i want to knw wether is network dat cused it or my phone

Please send the phone number and a number to reach you, via private message.

primus361: MTN is giving me major headache. Each time i want to make a call i get a voice message that my account is too low for the call...even so i have up to N200 and more. When i send a message, sometimes it doesn't go through save i reboot my phone or sometimes it goes through but the message will be sent repeatedly until my account is low enough not to make a call, please why is this happening? Also, the RESET command to 131 doesn't work. How do we reset data?

Please send your number via private message for assistance.

Jidemaks: Mr.Jide,

I have an airtime of above N600.00 on my line (081********) but I have not been able to make call with the line for some 2-3 days now. This is the voice message I keep receiving each time I attempt to make a call " Sorry, your credit is not enough to make make call to this destination". I dont know what is wrong and I m just tired of the whole thing as I could not get through to any of your customer care agents. Please assist in resolving the problem. Thanks

We will contact you shortly.

JJKADRY: you guys are really loosing customers. How much is N50 that you're disgracing yourself. When we don't subscribe, why forcing it on us? If @ all we need to read news, we know which site we're to go noow! To cut it short, I want you to unsubscribe me from weekly mtn CNN news. I never subscribed for it & I don't even need it....pls for God sake...I want to be out of mtn CNN news weekly subscription... 10Q

Please send your number via private message for resolution.

perfectsam: Pls help me o. My mtn number
0810******* was block from using mtn share and sell
this morning. Help me to open it pls

You will be contacted shortly.

Y'ello Nairalanders,

You can contact MTN Customer Care via this thread: https://www.nairaland.com/1379574/mtn-customer-care-thread
I am available to assist.

Thank you.

Sorry for the inconvenience nonnygirl, please send me your phone number via private message

Hello all, please see https://www.nairaland.com/1379574/mtn-customer-care-thread/33 for solution

okey777: Please i bought mtn 4 in 1 and got 2 of the nos but the no of the other 2 sims refused to show up when i inserted them in phone

Kindly PM your contact phone number

black_beau: I know that but I doubt I have because I haven't really downloaded anything. So,pls could you check for me to be sure.

I'm now following you, please PM your phone number

Jehovah Shalom: Don't think I know how to send PM. I have tried all to no avail. Kindly send me ur mail. Regards.

I'm now following you, please send a private message

Profile Name: MTN NG
APN: web.gprs.mtnnigeria.net
Password: web
Username: web

can I separately use my BB plan for the BB and the mobile internet for browsing with my laptop using BB as a modem ?

Yes, you can. Please ensure you have data services turned on (text DATA ON to 131) to use this feature

2. As a modem via the USB cable and Desktop Manager

Connect your phone to the computer via your USB cable, start the desktop manager and wait for it to connect to the device

On the desktop manager, click on Tools, then Mobile Internet Settings.

[img]http:///scaled/large/10/evrh.png[/img]

Select “Add new” and enter the relevant parameters (Profile Name,APN, Username and password) and save

[img]http:///scaled/large/27/5nto.png[/img]

Click “Mobile Internet” (Bottom left on the desktop manager interface), Ok the prompt and wait till it connects. That’s it!

[img]http:///scaled/large/541/a677.png[/img]

[img]http:///scaled/large/69/08ap.png[/img]