₦airaland Forum

pruchy: I hate MTN with passion, they brag of N1000 BIS monthly subscription yet they will deduct your credit at any slightest thing. MTN things na onyinye mami water! Garrrrrr!

Simply text DATA OFF to 131. This will disable APN and force apps like Ubersocial, Whatsapp, 2go etc to connect via BIS.
Some 3rd party apps connect via wap by default hence the charges.

sayso: Why do your guys keep activating caller tunz for me? please i do not want it.

To delete a song/tune from your MTN Callertunez library,

simply text Del+tunecode to 4100. e.g. Del01234 to 4100.
To deactivate Callertunez service from your line, text Cancel to 4100.

Thank you.

Gwammen: Pls how can i opt out of MTNPlay?

Please state the exact MTN Play service you are subscribed to.
You may also PM me your phone number for assistance.

Torch1: Pls how can i share my data with my friends?

Please follow steps below:

MTN Data Share
One Data Plan, Multiple Users

Now you can share your data plan with friends & loved ones, wherever they may be on the MTN network.

To get started, simply:

Activate an applicable data plan from 250MB or above.
Dial *131*2*1# or text REG to 131; to register for MTN Data Share, you will receive a unique security PIN
You are required to change the system generated PIN to a new PIN they can easily remember by dialling*131*2*5# or by texting Change OLD_PIN NEW_PIN NEW_PIN to 131. E.g Change 0000 1234 to 131. Where 0000 is old PIN and 1234 is your new PIN.
After changing the PIN, you are required to add beneficiaries to your MTN shared Data Bundle account via USSD menu *131*2*3# or by texting Add <MSISDN> <PIN> to 131. You can add up to 5 beneficiaries.
Once you have added beneficiaries, you (the sponsor) will be able to share your available data bundle among the added beneficiaries by sending the keyword Share <PIN> to 131 or simply dial USSD code *131*2*4#.

Oyindamolapeach: Its saying
"Sorry your request to buy 1GB 1-Month All Day plan was not sucessful..please try again later

This since almost 6hours now and it has not gone.
I have not subscribed yet,,biko helep ooo
Thanks
JIDESM

I am now following you, please send your phone number via PM.

Hot Potato: I never subscribed to this your ' Wise Quotes' things, and yet N100 is deducted from my phone weekly. Pls how do I opt out?

Simply text STOPQUO to 38430 to opt out.
Thank you.

Oyindamolapeach: JIDESM?
Abeg I want to subscribe for 1GB on my s4
Abeg it has not been going, what is hapening?
Pls kindly help!!!

Hello Oyindamolapeach,
Sorry for the delay.
May I know the status of the issue?
If it persists, please PM your phone number for prompt resolution.
Thank you.

Chimzy2: Tanx to u guyz for helping me out yesterday get bck my credit..kudos to u...plz wats d code to switch to super saver tariff plan?

Please dial *408# or text 408 to 131 to migrate to SuperSaver+

gistsky: If supersaver is scrapped, wht similar tariff should we expect pls? We need supersaver pls.

SuperSaver is still active but now called SuperSuper+

Josh64: Thanks, hw do I migrate to d smoothtalk.

Please dial *401# or text 401 to 131

majalisa: 08166051223..d amount mtn r deducting from this line for no cause is scary..pls do something

Hello majalisa, you will be contacted shortly

Josh64: Your Dating Tips weekly subscription has been renewed and N50 deducted from your account. Your service will now expire on 07/29/2013 Enjoy!. Just get me off the damn thing.

Hello Josh64, the service has been deactivated

Chuksworld: I was wrongly migrated to postpaid plan by some group of people under www.cashkonnekt.com, I have been trying to migrate back to prepaid plan but all my effort for mtn cc to assist me has been fruitless. I have gone to their offices, called cc, and since march 2013 till now they have not been able to just migrate me back to prepaid plan. My number is 07033786886. I want my prepaid plan back or I will be left with no other option than to port.

It is confirmed that you are on Postpaid plan. You might need to visit us in any of our offices for the migrating back to Prepaid plan. Thank you.

Youngtekkey: Pls mtn agent,i suscribe for 3gb plan of 100H TO 131 on sunday 6:09am and it was said to expire by september 3,but to ma suprise yesterday evening i found out that i couldn't browse on my sim so i checked by texting 2 to 131,but i was told that it has expired pls help me o no make me loose o

Please re-confirm the number you posted and be aware that it is a service that costs N5000 for activation. And at the claimed time, you were having less than N100. No activation on the line on the said date. Thank you.

tyogdaniel: All my sister's airtime is always deducted anytime she recharges 07031128468.Pls fix

Please tell her to turn off data service or subscribe to mobile data bundle. A sincere apology.

Emmysteve: JIDESM PLS send the link to download mtn app. Thanks

Please PM your mail to receive it. Thank you.

israel ben-zion:
I always receive a message purporting to give tips on a successful marriage from a shortcode number 32896. I never subsrcibed yet I am constantly billed for it and money removed from my account. How do I stop the service?

Please PM your phone number for checks.

yetseyi: ohk, tanks jidesm got mssge d@ its been resolved nd saw d@ my credit has been refunded. so wch plan can we subscribe 2 4 nw. coz I need 2 browse wit my pc

Please check your mail for details.

Josh64: I got 2 problem. Am trying to migrate from pulse to F&F, how do I do that? I need to unsubscribe from MTN play, keep fapping my money and no unsubscribe link.

You will be able to migrate to any of our new plans only. They are MTN TruTalk and Smoothtalk. We would like to know the content of the message from MTN Play so as to guide you on deactivation. Thank you.

cecejobs: Ve been tryn to migrate frm dis pulse of a thing to mtn zone for over 1mnth nw,mtn is replyn me tђa† only prepaid subscribers can migrate, i don't kn if they automatically made me unknown subscriber. Most tyms, MTN u pple sucks blood, so frustrating

You will be able to migrate to any of our new plans only. They are MTN TruTalk and Smoothtalk. Thank you.

fabregas04: it still didn't work bro, I sent d correct tin(EOCN ON to 131) several times and on each occasion I received sms that it has been activated, yet not displaying, also my cell brdcast is turned-on. Pls work on these, am getting frustrated.

Try and restart your device and re-confirm. If it persists, please check us in any of our offices for it. Thank you.

Decapo: you've not answered me o

Please send us the phone number via PM for checks. Thank you.

sureboy1: I got this message some days back, can you
pls explain to me:

"Your FREE CNN NEWS weekly subscription has been renewed & N50 deducted from your account. your service will now expire on 08/13/2013"

i can't rmbr if subscribed to this cos this is unsolicited for. Pls i need the code for stopping this deduction subsequently. Thnx

Please text CNNBREAK STOP to 700. Thank you.

Ifyikillz: Hello I posted earlier that I could not browse  my mtn sim,but am having difficulty sendind you my number via pm so I'd rather drop it here. pls I need help fast

Please check the phone number you just sent.

[quote author=yetseyi]It seems I cant send a PM d number is 08146330112. its about the 2H plan subscribed 4 on mnday[/quote Issue is resolved. Please dial *556# to confirm. We are upgrading MTN Simple Surf plans as you were told. Customers will be informed once there is a new development. Thank you.

DonCrust: OP why is it that despite calling the customer for 7 different times to complain that my line isn't browsing, they've done nothing about it? I subscribed for a data plan and it is active but I can't browse. What can I do? Sue MTN or request for a refund of my N5,000 with 50% interest?

Please PM your phone number and the time you subscribed to the plan. We would be of help. Thank you.

newazuka: Being trying to recharge my phone since 24hrs ago. Pls help, my no. 08137372464

A sincere apology. Please PM the card details or retry after turning off and on the device. Thank you.

Lawalemi: I downloaded UMobile, a UBA banking application but I have not been able to connect it to internet. Everytime, I connect via SMS which costs N10 per message. UBA helpdesk advised that the issue emanated from my GSM network provider which is MTN. Please advise on way to resolve it

Apologies. Please PM your phone number, your device type and location. Thank you.

yetseyi: mtn pple
I suscribed 4 d 2H plan monday afternoon,credit wz deducted nd I did'nt get confirmatory sms nd I couldnt browse. wen it wz abt 5hrs 2 d expiration of d plan. I called customer care. wz told 2 refresh d lne by sending 8 to 131 wch I did but my data wz nt still reflected. I called again only 2 b told d@ its a 'GLOBAL' problem nd they're working on it. Now my 24h has expired. NO data, credit deducted. pls nd pls refund my moni or lemme get my data. nd dnt give me d excuse of d plan has expired coz u guys caused it

Apologies. We would like to have the phone number via PM for checks. Thank you.

fabregas04: Dear CCR, despite several EOCN to 131, I'm yet to receive end of call/sms notification, I do receive dis b4 until about a week ago when it suddenly stopped. Also, my MTN zone charges notification has not been dispaying for the past 3 weeks, pls help look into these. My phone type-BB curve 7, email-gbenga.fabregas@yahoo.com. Looking 4ward to ur response and solution.

The End of Call Notification has been activated for you. It should have been EOCN ON to 131 or EOCN OFF to 131 via text. Please Turn On Cell Broadcast on your device to get applicable charges on MTN Zone. Thank you.

algorithm: @JideSM upon re-activation of my MTN sim that was blocked, i recieved a message from 746, that i have been credited with #5000 for MTN2MTN calls, i am yet to see the money, nor even make calls with it. i tried contacting customer care, i wasnt attended to. what would be.the remedy, this one wey dem give me awoof, i no com see am talk more using it...

You can dial *559# to check you bonus account. We could not trace or confirm the #5000 credit. Sorry for any inconvenience.

fabregas04: Dear CCR, despite several EOCN to 131, I'm yet to receive end of call/sms notification, I do receive dis b4 until about a week ago when it suddenly stopped. Also, my MTN zone charges notification has not been dispaying for the past 3 weeks, pls help look into these. My phone type-BB curve 7, email-gbenga.fabregas@yahoo.com. Looking 4ward to ur response and solution.

Sorry for the inconvenience. Your reported issue is receiving attention, kindly bear with us