₦airaland Forum

Castos: MTN I always load card subscribe but for one day you guys have never given me any free mb to make me happy.

Hello Castos,

We give free 10MB weekly data on N100 recharge or more. Valid for 7 days.
Dial *559# to confirm bonus data balance.

Elliotwiz1: I accidentally dialed *408# i think It's cnn news subscription, i've switched back to ipulse, i hope i won't have any problem with airtime getting deducted after one week because of the cnn subscription? And i was automatically registered to caller tunes, please tell me how to opt out, mtn is too tricky to be trusted.

Hello Elliot,

*408# is the code to migrate to Super Saver Plus.
You get free 1 month MTN Play CNN news update once you migrate to Super Saver Plus.
Kindly send your phone number via PM to enable me verify MTN Play status on your line.

To deactivate Callertunez text CANCEL to 4100.

Uyi Iredia: @ JideSM: I would also like you to confirm if the messages I and presumably other MTN customers receive are geniune and from MTN. To be candid some seem dubious like one for subscription to a life insurance package via MTN. Also is it possible to modify my personal details used in SIM registration ? It appears my name was misspelt and I dislike that.

Hello Uyi,

Please send your phone number via private message, we would like to call you.

Iykecollins: The ish keeps repeating itself keeps telling me 'the operation you requested is unavailable. Please bear with us. You can recharge your phone by dialing 181 or via ATM and VTU channels' and when using the USS CODE it tells me 'sorry the prepaid operation you are trying to perform was not succesful. Thank you! I have tried this severally and even on a different phone. Thanks for the call

Apologies fr the inconvenience. The issue is receiving attention, we'll keep you updated.

Iykecollins: Please I have not been able to recharge my phone and check my account balance, they are always telling me that the request I made is unavailable that I should please load airtime with VTU or call 180, I have not tried vtu but when I use 180, when it gets to the point of telling me my account balance or recharge is successful, it will just mute and another voice will take over. Please help me resolve my number is 0806******

Apologies. We will contact you shortly.

ganagagi: Sir pls help me whenever I have 100 naira or above in my line mtn will take away 100 without any massage to me and I don't know what they are taking my money for it has reach six times now in 30 days that they are doing it to me.so how do I stop it

I apologize for any inconvenience. Please send your phone number to me via private message and state a specific date/time to enable me verify this.

neksummi: I got a notification that the number 33073 had received "my" message and N50 was deducted from my acct. The sms notification i got afterward read: "Thank you for using our service.vsfil.ytsix" Pls i didnt send any msg to 33073. This same problem happened some months ago& you resolved it here. Looking forward to ur quick resolution of this issue. My mobile: 080********. Thanks.

Simply text STOP to 4080 to unsubscribe.

Awesome_Romeo: So, MTN zone is now charged at 20k/s. The call rate has now been fixed at 20k/s, it doesnt fluctuate any more. Am porting to GLO (GLO infinito)

Y'ello, please send your phone number via private message for assistance.

Idrismusty97: @jidesim.Please what does this message means

"Be alert....You will receive a message of high importance from MTN shortly"

It was sent to my mum,the sender is MTN N.

Y'ello Idris, did you get the sms afterward?
If you did, may I know the content?

ola80: @ Jide, I have not been able to subscribe to MTN hourly surf since morning. Why? Message to 131 has been failing.

Please PM your phone number for assistance.

mr.drizzy:
hi goodday cc i have a little problem,can u guys pls help activate dis number 07067630710 TO THE SHARE AND SELL BOUQUE ,IT KEEPS SAYING""sorry,you have been disabled from using share and sell,please contact customer care"".thankyou..pls its needed urgently..

Y'ello Mr. Drizzy, please make line available so we can reach you and resolve the issue.

Brite02: @tayoccu...Goodday. I wish to do a sim replacement on my line that was stolen i have bought the new sim i will use to welcome back my line. I called 180 but was told i cant do it online, i want you to assist me....i have the necessary info about the stolen line and the new sim to be used to welcome my old line

Please check your email for reply.

Stansfex: Pls i need you to help me unsubscribe my two MTn lines from this MTNPLAY.. I dnt need it and i didnt subscribe for it pls...dis are the two lines
08034932162 and 08169016301.. Pls i need results

The request has been resolved. Thank you.

burhanu: Hello, how can I opt out from receivinng mtn play sms, I can't to recharge my phone No cos of diz plan, #50 is deducting every tym I receive diz sms, nd I can't transfer money wth my mtn line. Pls I need urgent help

Please send your phone number via private message for resolution.

Youngzedd: How do I stop this Auto renewal of data plan?

My money don enter voice mail twice.

Apologies for the delay.

Text NO to 131 to stop data bundle auto-renewal.

smajatt: please i want you to help me deactivate mtn mns sumtin on my fiancee's number,anytime she loads airtime the stupid tin just deduct the money.

Please send the phone number via PM for resolution.

nosdat: I subscribed for the MTN 3 gig night plan and was given 1.5 gig as bonus a week ago. I woke up this morning to find out that the Bonus had been taken off my Account. I called MTN Customer Care and was told nothing could be done about it. MTN is a disgrace, they just confirmed my fears about their schemes aimed at cheating their subscribers..........

Hello nosdat, apologies for any inconvenience.
Please send your phone number via PM to enable me verify this.

Chikare: I been using my mtn sim, only to woke up on saturday morning and on my phone it started showing insert sim. I hav tried with 3 different phone still telling me the same thing, my number is registered and the sim is few months old. Jide I need ur help pls

Kindly send me your phone number via private message

@wheesin BIS is only available for BlackBerry devices and not working for android devices, however, BBM is available for android and will work on MTN data plans below

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Charles545: please whose number is my best friends, because whenever I recharge 200 mtn I received bonus 2 expire midnight. how do I go about it

BFF bonus has been stopped for now and will not be available for use. Sorry for the inconvenience

@clintonnnaeto kindly text CANCEL to 4100 to unsubscribe from callertunez

@swim cash sorry for the inconvenience, kindly send me your phone number via PM

LeSaint: I am having a disturbing experience with my data sub on MTN. I am a post-paid customer and I got the 3gig night sub on, with over 2gig left.

I settled my Oct bill 2 days ago, and all of a sudden, I am already over N2,700 in debit for Nov. I couldnt have made N2,700 calls in 2 days! So, I suspect I am being charged for data So how does it work when one has active night time sub, and some mobile apps on the phone activate and use data in the daytime? Or, even I forgot am on night and browse in the daytime - I think I might have done that yesterday. But N2000 plus?!!

Please answer this - it's very important for me. Why should data usage occur outide the sub (night) hour? And if it does why no warning

Kindly send me your phone number via private message

@tanichris Kindly text NO SDM to 4900

icankel: Please how can I migrate to MTN family and friends cos av been sending *407# but is not accepting even wen I have upto #100 on my phone

Sorry for the inconvenience. Migration to Family&Friends is no longer available, kindly migrate to SmoothTalk or TruTalk.
For MTN SmoothTalk, please text 401 to 131 and for MTN TruTalk, please text 400 to 131.

Gentle Naaz: mine is simple n straight problem dat demands easy n simple solution.
here it goes, hw do one migrates to difrnt mtn plans. especial d plan dat allows 10mb per week at #100 recharge

MTN SmoothTalk and TruTalk both offer 10MB weekly on N100 recharge or more. Kindly text 401 to 131 for MTN SmoothTalk or text 400 to 131
for MTN TruTalk.

Bo$$_player:
Pls,how can I opt out of BBC subscription and subscribe for Q10 package,cos my BBC subscription is still on and not working wiv my Q10....pls help[color=#006600][/color]

Kindly text EXPIRE to 21600 to deactivate the BBC plan. Please see BB10 plans below

[img]http:///a/img266/8583/ao95.png[/img]

@tanichris sorry for the inconvenience. CNN NEWS service has been deactivated on your line

@echemi the service has been deactivated

morakone: dear Jide,

kindly help look into data service deploy to shomolu lagos most especially Apata base station. connectivity (data) has been difficult of late I think 3G service is down as only edge is obtainable

Please send me your phone number through private message

KirkoBlack: Hello Mr. Jide, is there anyway you could help me deactivate this 3gb night plan so that I can subscribe to another plan? I've almost exhaust almost exhaust the mb.. I got like 2.5mb left and it's supposed to end on November 7 and I've text NO, STOP to 131 but to no avail. Please help

Please send me your phone number through private message

warrenweste: After subscribing for the nite plan on my andriod and I tried the datashare I was told I can't share pls what's happening?

Sorry for the inconvenience. The 3GB Night plan is not applicable on MTN data share

Applicable Plans
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