₦airaland Forum

FrustratedMonk:
You are sure? How did you come by this assurance??

Ask the poster if he has not gotten an apology. It's typical of any corporate organisation to render an apology in this kind of situation.

fratermathy:
Hello Nairalanders,

I actually purchased a new DStv decoder last month. It came with one month free Compact bouquet subscription. Towards the end of the subscription earlier this week, I received a call from a DStv marketer (01 280 6877). I was asked to upgrade to a Compact Plus bouquet for N10,650 in order to get double upgrade to the Premium bouquet. Since I wanted to resubscribe anyway (I actually wanted to maintain the Compact bouquet), I decided to do the upgrade and pay the extra in order to get the premium channels.

I paid the money and went ahead with the upgrade, believing that I was going to get the premium channels. After 48 hours, I was yet to get the upgrade and I sent an email. My email was not replied. I decided to call the customercare to make my complaint. The agent that spoke with me then told me that the promo is not for me as my account was only created in September. I queried her on why the company's marketer called me for a promo that I was ineligible for without mentioning it. When I got the message about the offer, it wasn't explicitly mentioned that it was for old customers ONLY.

My anger now is that I was essentially deceived by the company and their marketers to upgrade even when I did not want to. I do not actually need a Compact Plus (it's virtually the same with the Compact, apart from new sports content which I don't need). I only upgraded because I wanted to access the premium bouquet. I expressed my dismay to the customercare agent and told her that the company had tricked me. The extra money I spent is not the issue but the thwarted expectations that I had. I promised the agent to call out DStv for this blatant misuse of advertisement.

I have also tweeted @DStv, @DStvNg, and @DStvCare on this issue and have not gotten any response. I am bringing the issue here on Nairaland so that all Dstv customers or potential customers can know of the deceptive tactics DStv uses in its advertisement. Before you deal with DStv, make sure you ask them to tell you ALL the clauses because they won't tell you. All they need is your money so they don't care about consumer rights.


I will also forward my complaint to relevant regulatory agencies as well.

Easy, Man. The Agent probably made a mistake by calling you with the thought that you are an old subscriber. I am sure they will render an apology. Nothing more...

NwaAmaikpe:




Somewhere right now in UNILAG, a female student is upset with this BBC documentary. Scared that it has jeopardized her chances of graduating because lecturers will be scared of eating kpekus to pass her.

Coldroom or no coldroom,
Nigerian girls will willingly open kpekus to gain favours.
To think Mercy sucked Ike's preek in exchange for his coins in the BBNaija house shows how embedded this is in the mind of women.

The problem starts first with the female students.
If there are no bribe givers, there will be no bribes to take. Same thing with sex-for-grades.

True talk. You are wise.

Wettoid123:
Which mike?we need somebody like efe that will win and remain in naija to invest the money not mike that will win #60m now and fly out with his wife that just came 3 days ago cos of the finals.

As if it's Nigeria's money.

Aystarz:
You're in denial. Pepe won't ever be the player we all want him to be for Arsenal. He's been given all the time he needs to prove his mettle, but with little to show for all the faith and support.
He's another Gervinho at best ; not even close to being a Walcott.

That guy is a flop. Real one!! Arsenal always trying to improve their squad but always make bad decisions.

But I read that Arsenal has the best transfer window in England. What is happening?

But I read that Arsenal has the best transfer window in England. What is happening?

Soloton01:
Emery’s fault
d players are there

Which players?

What is his crime?

Pepe is a fraud!!

These two teams are poor.

SkimpleD:
How is Pepe a top player sef?

Very very overrated Gervinho without dreadlocks

Arsenal not always spending wisely.

Funny thread. The only top six team Man United will beat this season is Arsenal. Man United is bad but Arsenal is worse. It's as simple as that.

etibaba:
Who is on Man u bench? Pls tell me Mata or Fred, someone whose current output can't he compared to Ceballos.

This will be an easy win for Man U. I was expecting Tierney and the other Spaniard to play. I am so relax now.

Seandisputed:
Bless you for this statement.

Having seen Arsenal Lineup tonight, I am confident Man U will comfortably win. There is nobody on Arsenal's bench!

Seandisputed:
Who is the big player in Man Utd's team?

Non. Just like Arsenal.

Seandisputed:
If Arsenal loses, then they are not a serious team by any standard.

I'm a MUFC fan but we're the worst team in the league after the likes of Watford

I understand your pain but I tip us the win against Arsenal. We always play well against them even in our worst moment. Besides, they are also a weak team with no big player.

Kyrx:
We the Gunners ma'am

Lol. Why are the gunners believing?

sexiestharam:
This match will be very boring, I see a 0 - 0 draw or a 0 -1 win for arsenal.

This kinda match can't be boring.

Omooba77:
We must win ooooooo

Who are the we?

iamoyindamola:
finally, I see where your obsession is coming from.
You were ashame to disclose your club

False!

Arsenal can't beat us. They are like us but weaker!!

bluefilm:
Don't tell me you're also a supporter of that useless and hopeless team?

Jeez!

I do not support Arsenal but follow them. However my team is not doing better than Arsenal but still proudly my team- Man United.

bluefilm:
You state the truth, they label you a sadist.

But the truth will always prevail no matter how bitter or unpalatable it might appear.

Arse-anal, as of now, is nothing but a totally hopeless and useless club.

Look at common Watford that almost destroyed arse-anal, and yet man city was able to dismantle the same Watford in less than 20 minutes into the first half.

See lemme tell you, the current youthful Chelsea team is by far much stronger and superior to your useless arse-anal squad.

Look at how Chelsea managed Liverpool effectively. The same Liverpool that made your useless team appear so ordinary.

Even the wobbling and fumbling womanchester disunited will still be able to muster enough power to surmount your useless and spineless arse-anal squad.

If not for aubameyang, you guys will be languishing in the relegation zone where you babies actually deserve to be in.

I am still regreting all those years I wasted in supporting the useless club all because of Thierry Henry.

Nonsense.

Funny enough, I have never seen a true fan that shift base. Players do, not fans. That is what makes football interesting

abc115:
Miles away from MTN is total rubbish statement spurned from inferiority complex and pull our down syndrome. I don't use MTN, the network I use is 1000% better than MTN

Which network is that?

sod09:
Emery is gone

Arsenal don't sack easily. He will be there till he decides to leave.

Pepe is overhyped.

What the Jerry curl Guez can't do, Sokratis has done! 50 percent of Arsenal players are below par. This Pepe sef, na so so dribble, no sense. Wenger is better than this present coach.

ARSENAL TEAM NEWS

Arsenal team to play Watford: Leno, Maitland-Niles, Sokratis, Luiz, Kolasinac, Ceballos, Guendouzi, Xhaka, Ozil, Aubameyang, Pepe.

Subs: Martinez, Chambers, Torreira, Saka, Willock, Nelson, Martinelli.

Ennyhorlar:
A man before me was sent out of the hall because he couldn't provide the required document for his account.

When it eventually got to my turn.. The lady asked me to get same documents and that I should comeback the second day....

I replied "if I should leave today..and now...I am closing my account ni!"

She looked through my account and saw the Worths of transactions I do make.

She did everything for me within "5mins", no document was submitted and she was just shouting SIR Sir.

In this life, have money and save yourself away from some embarrassments.

Which document was required?

BlueRayDick:
Pepe just needs more shooting practice and he Will be fine.
I don't know if I'm the only one who observed but I think Mitland-Niles plays too far away from him which usually makes his work more tedious on the flank unlike dem mane or Sallah having Robertson/Arnold playing really close to them.

Did he just become a footballer. I am sure he must have been practicing shooting for a while but no luck. Truth be told, Pepe is just a bit above average