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Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] - Technology Market (177) - Nairaland

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Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by chiboy1116: 6:18pm On Jul 08, 2022
Auskyd:


Sorry about your experience bro.

If you still want to buy the pixel, contact Ghux1, Calddon, Airegin360. They have it.
caldon doesn’t have it . No be Ghux1 go tell me say repairpalng de reliable ? Lol
Make I ask Airegin360 sha
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Meister(m): 7:17pm On Jul 08, 2022
chiboy1116:
caldo.n doesn’t have it . No be Gh.ux1 go tell me say repairpalng de reliable ? Lol
Make I ask Aireg.in360 sha

Repairpal has really bad customer care personnel, they never have answers to questions, they find it hard to reply WhatsApp messages and if they tell you they'll get back to you, just forget it.

Incase of next time buying used phones from phone repairers should really be avoided. What's vexing me the most is that even with all the initially highlighted problems of the phone it's price was still high

5 Likes

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by drakeskull(m): 7:24pm On Jul 08, 2022
Never heard any positive review about repairpal before.

4 Likes 1 Share

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by chiboy1116: 11:07pm On Jul 08, 2022
Meister:


Repairpal has really bad customer care personnel, they never have answers to questions, they find it hard to reply WhatsApp messages and if they tell you they'll get back to you, just forget it.

Incase of next time buying used phones from phone repairers should really be avoided. What's vexing me the most is that even with all the initially highlighted problems of the phone it's price was still high

like to , they pretty much don’t know what to say always . I swear I’m sure I’ve spent about 4k on airtime talking to these guys . They are the worst , I asked them about their return policy b4 u purchased it but they kept avoiding the question . Now I’m gonna make sure everyone sees them for what they are . Fraudulent guys and they should be avoided
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Nastydroid(m): 6:43pm On Jul 09, 2022
chiboy1116:
caldon doesn’t have it . No be Ghux1 go tell me say repairpalng de reliable ? Lol
Make I ask Airegin360 sha
ask bobo65
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by bobo65(m): 7:24pm On Jul 09, 2022
Nastydroid:
ask bobo65

Not available for now
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by OllyFair(m): 2:16pm On Jul 11, 2022
They’re not reliable for anything, went to their office to get Redmi note 7 battery, they’re busy giving me price but no battery. Those lady’s are so useless that they don’t have customer care orientation. When nho be juju if i enter their office to get Google pixel with that nonsense price tag.
chiboy1116:
Good day guys , this post might be long af cause I’m just angry and frustrated rn . Forgive my typos abd punctuations .

So these guys called repairpalNG on Nairaland are the worst guys to deal with . I’ve been through crazy these past 3 weeks cause of these guys ; firstly I’d like to advise y’all, if u don’t personally know someone or a company don’t vouch for them . Unless you’ve dealt with them so many times .

So I got the pixel 3xL 128gb from these guys about 3 weeks ago , though I was skeptical at first but I had to cause I couldn’t find another seller and someone in nland (about 2 guys) already vouched for them , I asked for defects on the the phone and the told me everything was clean but it has two white dots on the screen that are very difficult to notice and doesn’t affect functionality , I asked for pictures and they sent some pictures some of em weren’t clear enough though but I had to just believe them cause I’ve gotten so many stuff from nland vendors , most of the gadgets I have rn was gotten from nland . Okay I asked if we could use and escrow and they declined that it wouldn’t be possible to use an escrow service for an item leaving Lagos to abuja . I just decided to pay for the stuff . REMEMBER, the only defect was the two white dots which weren’t even visible . But guess what , I had about another defect after I had transferred the money to them ( this was where I bleeped up cause i should have asked for a refund , but I was impatient af and needed to get the 3xL asap) . These guys said the screen has the big stuff that Looks like there’s air in it . They still convinced me that it isn’t noticeable at all , that the phone is clean and all .

I had to ask about their return policy , and what it was like to return a bad product back . These guys kept avoiding the question cause remember I had paid already . They kept saying the product is fine , works well and you shouldn’t be bothered about returning anything.

I asked them to send the phone then , but if there’s another defect apart from the two defects I heard already I’d return it asap . They sent it , and it took this product 7 days to get to abuja (I paid 3k btw ) I was so frustrated cause I asked them if I could use Gigl so it’d be faster but they decline (I really don’t know the delivery guys they used but it definitely wasn’t Gigl ) cause according to them , they have an office in abuja where I’d collect my phone . After all the frustration i went to through waiting for my phone I collected the phone from their office and saw an entirely different thing ;

1 -it had really small air bumps on the screen , about 10

2 -the screen look dirty from the inside like it wasn’t fixed properly .

3 -there was gum on the side screen like it was really worked on

4 -the sides weren’t that clean .

I was so pissed but didn’t want to go through the hassle of sending it back and having to wait for these guys to send another so I just complained to them and they apologized . I wanted to move on and use the phone that way . I even bought the screen guard and pouch already but I noticed another defect when I tried playing music or making calls . The Audio speaker wasn’t good , it was really bad . That was where I lost it



I called these guys , talked to them on WhatsApp, even tagged them on Nairaland and they weren’t even trying to take the blame that they ducked up . These guys were still saying they told me about all its defect , ffs the phone’s audio system isn’t good (u definitely didn’t tell me the part)
I had to return the phone the next day , I used Gigl paid the sum of 5800 so it’d get to Lagos faster . I gave them the shipment number and delivery pin so they’d track the item cause I was told it was gonna get to Lagos on Monday or Tuesday . This item got to the address they gave me on monday morning and these guys weren’t even bothered to track the bad item they sent I was still the one doing their work for them . I was begging these guys to go collect the item I sent to them . They waited for 3 days , giving flimsy excuses like “Gigl havent called us yet “ “we haven’t received any message” just to delay my refund . I had to tag them on nland b4 they decided to go collect the stuff on Wednesday evening , I even called Gigl customer care line to confirm if I can come get the item and they said yes .


After they collected the item , they waited till the next day to refund and guess what these guys only refunded me 85k for the phone .

Remember I paid for the first delivery (3k) , still paid for the second delivery after getting a bad phone (5800) , these guys didn’t want to incur any losses but they wanted the customer that trusted them with his money without even seeing to the product he was getting to incur losses .
I swear , I’m pretty sure I spend nothing less than 3k on airtime calling these guys through this crazy fiasco everyday . I wasn’t even gonna do this but nah . I shouldn’t be the one paying for delivery to deliver your bad item back to u . I’ve dealt with so many vendors on nland and once I get a bad item they try as much as possible not to make the problem escalate and make sure I don’t incur any losses . But these guys just don’t care . I’ve lost about 9k in an unsuccessful deal .


I don’t like ruining one’s business, I also sell gadgets but I wouldn’t want anyone to go through what I went through these past 3 weeks .

Please don’t get stuff from repairpalNG if you aren’t there to check your stuff , be it phones , phone parts , laptops . It doesn’t matter if it’s cheap , it’s probably gonna be a bad buy .

Their customer care is one of the worst , it’s probably because of the owners there . But trust me , they most times don’t even know what to say to do .

Don’t buy from RepairPalNG if you know you aren’t checking your stuff . There are so many reliable vendors on nland and repairpalng definitely isn’t reliable . I’ve seen complaints , two different complaints . Their phones aren’t clean and they use fake parts and sell fake parts too cause I remember someone on nland saying he fixed his phone with them and after 3 days he started having issues with his camera .
There are other guys on nland to get stuff from , repairpalNG isn’t one of them . This isn’t the first complaint . Like how are u refusing to pay me the 9k I spent on waybill sending you your bad item which u lied about most of its defects


PS : their customer care is one of the worst you’d deal with , no one should go through what I

4 Likes

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Achikedon: 3:21pm On Jul 21, 2022
Please daaz said his shipment have been seized by custom for more than 3 weeks now...please anybody facing similar problems with him..?i have run out of options on what to tell my clients
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Auskyd(m): 8:15pm On Jul 21, 2022
Achikedon:
Please daaz said his shipment have been seized by custom for more than 3 weeks now...please anybody facing similar problems with him..?i have run out of options on what to tell my clients

If it's true, relay same info to your clients. As long as goods don reach here, everybody gats wait.

I don't think he has the power to bring it out himself. Unless you get family for customs, waiting is the only solution as it is rn.
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by iykofias(m): 8:51pm On Jul 21, 2022
Achikedon:
Please daaz said his shipment have been seized by custom for more than 3 weeks now...please anybody facing similar problems with him..?i have run out of options on what to tell my clients
stop bringing dazz issues to this thread, you can see the silence stance. He rolls with the selves imposed mod

2 Likes 1 Share

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by willbling(m): 8:25am On Aug 02, 2022
Good day house. Pls help with this matter, i wouldn't call a name now but i need your opinion. Laptop bought as tlc with a bad battery (this wasn't stated when purchasing). Pls who is to bear the cost of repair. Client or deal hunter?

@henrixx
@bobo65
@wese90
@humblesteve
@Kreamie
@Rakiticbarca
@McMayor
@sharp190418
@Stephenatir
@FluxEmpire
@Lekjons
@Cvesta
@aterejr
@Adarabi
@Rawlingsko
@EFCCgbenga
@Chelseamann
@Umarchingy
@Omotolsy
@nurex01
@olorunsola1
@Wese90
@MyTechstuffs
@Felai
@sheelay
@omicpet
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Teaysa: 8:35am On Aug 02, 2022
willbling:
Good day house. Pls help with this matter, i wouldn't call a name now but i need your opinion. Laptop bought as tlc with a bad battery (this wasn't stated when purchasing). Pls who is to bear the cost of repair. Client or deal hunter?

@henrixx
@bobo65
@wese90
@humblesteve
@Kreamie
@Rakiticbarca
@McMayor
@sharp190418
@Stephenatir
@FluxEmpire
@Lekjons
@Cvesta
@aterejr
@Adarabi
@Rawlingsko
@EFCCgbenga
@Chelseamann
@Umarchingy
@Omotolsy
@nurex01
@olorunsola1
@Wese90
@MyTechstuffs
@Felai
@sheelay
@omicpet
as you no won call name, why make it public? It you that will bear loss, neither the picker or the buyer knows if the battery condition is good.

1 Like

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by willbling(m): 8:40am On Aug 02, 2022
Teaysa:
as you no won call name, why make it public? It you that will bear loss, neither the picker or the buyer knows if the battery condition is good.

July 17 2022 account says it all. Bye. No sense here

2 Likes

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Teaysa: 8:45am On Aug 02, 2022
willbling:


July 17 2022 account says it all. Bye. No sense here
thats the bitter truth
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Kreamie(m): 12:55pm On Aug 02, 2022
Both of you should reach a comprise. The DH wasn't aware of the battery health prior to purchase I believe. Sometimes, batteries go bad in transit. DH can’t really be blamed in all honesty.
willbling:
Good day house. Pls help with this matter, i wouldn't call a name now but i need your opinion. Laptop bought as tlc with a bad battery (this wasn't stated when purchasing). Pls who is to bear the cost of repair. Client or deal hunter?

@henrixx
@bobo65
@wese90
@humblesteve
@Kreamie
@Rakiticbarca
@McMayor
@sharp190418
@Stephenatir
@FluxEmpire
@Lekjons
@Cvesta
@aterejr
@Adarabi
@Rawlingsko
@EFCCgbenga
@Chelseamann
@Umarchingy
@Omotolsy
@nurex01
@olorunsola1
@Wese90
@MyTechstuffs
@Felai
@sheelay
@omicpet

1 Like

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by willbling(m): 3:10pm On Aug 02, 2022
Kreamie:
Both of you should reach a comprise. The DH wasn't aware of the battery health prior to purchase I believe. Sometimes, batteries go bad in transit. DH can’t really be blamed in all honesty.

Right, but dh is removing himself completely with the statement in his words "I hope you know no one replaces battery for you on TLC deals"
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by bobo65(m): 4:24am On Aug 03, 2022
willbling:
Good day house. Pls help with this matter, i wouldn't call a name now but i need your opinion. Laptop bought as tlc with a bad battery (this wasn't stated when purchasing). Pls who is to bear the cost of repair. Client or deal hunter?

@henrixx
@bobo65
@wese90
@humblesteve
@Kreamie
@Rakiticbarca
@McMayor
@sharp190418
@Stephenatir
@FluxEmpire
@Lekjons
@Cvesta
@aterejr
@Adarabi
@Rawlingsko
@EFCCgbenga
@Chelseamann
@Umarchingy
@Omotolsy
@nurex01
@olorunsola1
@Wese90
@MyTechstuffs
@Felai
@sheelay
@omicpet


Next time, remove the @ in front of the names so we can get a better quote

Now, is the battery completely bad or doesn't last long?

If it's completely bad that it needs to be plugged to stay on , then the DH should take full responsibility since he didn't state it in his advert , but if it doesn't last long, best u discuss with the DH cos he obviously won't be aware of this

4 Likes 1 Share

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by McMayor(m): 4:50am On Aug 03, 2022
I have sold laptops to people on here on NL without my knowledge that batteries are bad. I mean, this is my fault not doing full check. Its definitely required of me to replace the battery for customers. I will say you guys should try to sort it together. Obviously. The shipper didnt check the laptop completely. You should be happy you werent told... its your fault you didnt check your item at the point of pick up. If its a 2015 - 2020 Macbook.. should be less than 36k.. which you both can spilt between yourselves.. this can even open doors for more businesses between you guys. Not everything is war.



willbling:
Good day house. Pls help with this matter, i wouldn't call a name now but i need your opinion. Laptop bought as tlc with a bad battery (this wasn't stated when purchasing). Pls who is to bear the cost of repair. Client or deal hunter?

@henrixx
@bobo65
@wese90
@humblesteve
@Kreamie
@Rakiticbarca
@McMayor
@sharp190418
@Stephenatir
@FluxEmpire
@Lekjons
@Cvesta
@aterejr
@Adarabi
@Rawlingsko
@EFCCgbenga
@Chelseamann
@Umarchingy
@Omotolsy
@nurex01
@olorunsola1
@Wese90
@MyTechstuffs
@Felai
@sheelay
@omicpet

6 Likes

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Craigbrown4076: 2:11am On Aug 06, 2022
chiboy1116:
like to , they pretty much don’t know what to say always . I swear I’m sure I’ve spent about 4k on airtime talking to these guys . They are the worst , I asked them about their return policy b4 u purchased it but they kept avoiding the question . Now I’m gonna make sure everyone sees them for what they are . Fraudulent guys and they should be avoided

They are fraudulent and I'm a victim.

I'll post my story shortly.
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by willbling(m): 12:39pm On Aug 06, 2022
bobo65:



Next time, remove the @ in front of the names so we can get a better quote

Now, is the battery completely bad or doesn't last long?

If it's completely bad that it needs to be plugged to stay on , then the DH should take full responsibility since he didn't state it in his advert , but if it doesn't last long, best u discuss with the DH cos he obviously won't be aware of this

Battery goes from 100 to 19 percent while watching just movie which wasn't completed. Well, he asked the laptop be returned FROM ABUJA lol. I've fixed the laptop myself. Thanks to everyone's input, at least we all know what a dh should do when matters like this arise, not someone telling me that NO ONE CHANGES BATTERY OF A LAPTOP THAT WAS BOUGHT AS TLC. PATHETIC.

PEACE..

4 Likes

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Kreamie(m): 1:23pm On Aug 06, 2022
Glad this was resolved amicably.
willbling:


Battery goes from 100 to 19 percent while watching just movie which wasn't completed. Well, he asked the laptop be returned FROM ABUJA lol. I've fixed the laptop myself. Thanks to everyone's input, at least we all know what a dh should do when matters like this arise, not someone telling me that NO ONE CHANGES BATTERY OF A LAPTOP THAT WAS BOUGHT AS TLC. PATHETIC.

PEACE..
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Nsonaso(m): 1:32pm On Aug 06, 2022
willbling:


Right, but dh is removing himself completely with the statement in his words "I hope you know no one replaces battery for you on TLC deals"
Bad oh.
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by willbling(m): 2:29pm On Aug 06, 2022
Kreamie:
Glad this was resolved amicably.

It wasn't amicably chief. DH did nothing to this effect. So i rather cut ties with such business person than disturb the good people of Nl further.

3 Likes

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Kreamie(m): 3:10pm On Aug 06, 2022
Ohh, wow. Na wa o. Some folks sha. So sorry boss
willbling:


It wasn't amicably chief. DH did nothing to this effect. So i rather cut ties with such business person than disturb the good people of Nl further.

1 Like

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by chiboy1116: 8:59pm On Aug 09, 2022
Craigbrown4076:


They are fraudulent and I'm a victim.

I'll post my story shortly.
please do , and quote me
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by oluwacharisme(f): 2:07pm On Aug 28, 2022
Good day house.

I bought a laptop from Dramzzy last week and I called him on Thursday to help waybill the laptop to Ibadan.
I've been trying to reach him since then but his number is not going through neither has his chats been delivering.

I've been checking his nairaland profile since yesterday and I noticed he is online on nairaland. He also posted on his blog as at yesterday night when i checked.
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Toma2: 2:41pm On Aug 28, 2022
oluwacharisme:
Good day house.

I bought a laptop from Dramzzy last week and I called him on Thursday to help waybill the laptop to Ibadan.
I've been trying to reach him since then but his number is not going through neither has his chats been delivering.

I've been checking his nairaland profile since yesterday and I noticed he is online on nairaland. He also posted on his blog as at yesterday night when i checked.
Tag the seller, tag the ogas at the top...
Is that the correct username??
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Satedly(m): 3:18pm On Aug 28, 2022
oluwacharisme:
Good day house.

I bought a laptop from Dramzzy last week and I called him on Thursday to help waybill the laptop to Ibadan.
I've been trying to reach him since then but his number is not going through neither has his chats been delivering.

I've been checking his nairaland profile since yesterday and I noticed he is online on nairaland. He also posted on his blog as at yesterday night when i checked.
drop screenshots of your chats
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Toma2: 8:01pm On Aug 28, 2022
The guy has deleted his account
Dramzyy
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Toma2: 8:03pm On Aug 28, 2022
oluwacharisme:
Good day house.

I bought a laptop from Dramzzy last week and I called him on Thursday to help waybill the laptop to Ibadan.
I've been trying to reach him since then but his number is not going through neither has his chats been delivering.

I've been checking his nairaland profile since yesterday and I noticed he is online on nairaland. He also posted on his blog as at yesterday night when i checked.
He has deleted his account on nl just now.
Drop his name, pics, Phone number and account details on Scam Post thread.. why didn't you make use of an escrow?
It's Dramzyy
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by oluwacharisme(f): 9:50pm On Aug 28, 2022
His Facebook account is Bolu Tife and his blog, heynaija.com and Instagram page @heynaijadeals is still active.
He has restricted me from commenting on his page.

Account Number: 6050884191
Bank: 9 Payment Service Bank
Boluwatife Daramola

Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by oluwacharisme(f): 10:12pm On Aug 28, 2022
Rakiticbarca
Nicerazor
Rawlingsko
EFCCGbenga
Omicpet
Mcmayor


oluwacharisme:
Good day house.

I bought a laptop from Dramzyy last week and I called him on Thursday to help waybill the laptop to Ibadan.
I've been trying to reach him since then but his number is not going through neither has his chats been delivering.

I've been checking his nairaland profile since yesterday and I noticed he is online on nairaland. He also posted on his blog as at yesterday night when i checked.

Update:
His account has been deactivated.

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