MTN Customer Care Thread - Phones (147)

MTN Customer Care Thread - Phones (147) - Nairaland

Nairaland Forum › Science/Technology › Phones › MTN Customer Care Thread (724882 Views)

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Re: MTN Customer Care Thread by JideSM: 9:12am On Mar 29, 2016

dblaisepascal:
I misplaced my MTN SIM, have tried retrieving the line, but its taking too long to restore... I desperately need my backup contacts like urgently'' pls, how can I access my backed-up contacts online?.. I will appreciate any possible assistance.

Please click on this link to input your phone number and click forget password, re-login and use the phone number and password
https://mtnnigeria.weballynis.gemalto.com/CloudBackup/index.html

Re: MTN Customer Care Thread by techsparkhub: 9:14am On Mar 29, 2016

techsparkhub.com

Re: MTN Customer Care Thread by JideSM: 9:16am On Mar 29, 2016

moobbie:
Mr. JIDE, please help me to stop mtn from deducting my airtime after my data is exhausted. 08135620483 Thanks

Kindly switch off data when data is exhausted.

Re: MTN Customer Care Thread by JideSM: 9:32am On Mar 29, 2016

ryfoz:
OGA JIDE PLS HELP ME NA
YOU ALWAYS SKIP MY ISSUES

Your line is inactive on MTN music+ service.

Re: MTN Customer Care Thread by Booyakasha(f): 2:23pm On Mar 29, 2016*

Re: MTN Customer Care Thread by OloriAbefe(f): 10:10pm On Mar 29, 2016

JideSM:
Please send your phone number for assistance.

08163102736...that's the number sir. Thanks in advance

Re: MTN Customer Care Thread by samieea28(f): 11:26pm On Mar 29, 2016

How do i check N150 daily promo data bundle

Re: MTN Customer Care Thread by OlatunjiOmotayo(m): 7:30am On Mar 30, 2016

Is it possible to be Mtn pivate care agent

Re: MTN Customer Care Thread by JideSM: 7:59am On Mar 31, 2016

samieea28:
How do i check N150 daily promo data bundle

please send your phone number.

Re: MTN Customer Care Thread by JideSM: 8:36am On Mar 31, 2016

OloriAbefe:
08163102736...that's the number sir. Thanks in advance

You will be contacted shortly.

Re: MTN Customer Care Thread by Nobody: 11:43am On Mar 31, 2016

JideSM:
You will be contacted shortly.

Oga Jide,abeg #75 was deducted 4rm my account yesterday morning without any justification. Right now,I'm tired of this network.my number is 08142679282.infact,by God's grace,tomorrow,I will be porting to etisalat.this is not the first time mtn are stealing my money.I once recharged #200 and was shocked when mtn wiped away the whole money.i'm jst tired of this network.

Re: MTN Customer Care Thread by JideSM: 12:29pm On Mar 31, 2016

crazydude1:
Oga Jide,abeg #75 was deducted 4rm my account yesterday morning without any justification. Right now,I'm tired of this network.my number is 08142679282.infact,by God's grace,tomorrow,I will be porting to etisalat.this is not the first time mtn are stealing my money.I once recharged #200 and was shocked when mtn wiped away the whole money.i'm jst tired of this network.

Hello crazydude1, so sorry for the inconvenience. Checks on your line show that you were billed for the MTN Music + subscription. Would you like to deactivate the service? As regards the N200 deduction, please confirm when you noticed this. Regards

Re: MTN Customer Care Thread by Nobody: 12:43pm On Mar 31, 2016

sir after receiving a message from mtn it says if i use up to #200 a day on ipulse am eligible to browse free at night i was up tru out last night i could not browse and the network is ok why? my number is 08060383916

Re: MTN Customer Care Thread by JideSM: 2:09pm On Mar 31, 2016

crazydude1:
Oga Jide,abeg #75 was deducted 4rm my account yesterday morning without any justification. Right now,I'm tired of this network.my number is 08142679282.infact,by God's grace,tomorrow,I will be porting to etisalat.this is not the first time mtn are stealing my money.I once recharged #200 and was shocked when mtn wiped away the whole money.i'm jst tired of this network.

So sorry. You are active on MTN Music+ service.

Re: MTN Customer Care Thread by JideSM: 4:14pm On Mar 31, 2016

emazion:
sir after receiving a message from mtn it says if i use up to #200 a day on ipulse am eligible to browse free at night i was up tru out last night i could not browse and the network is ok why? my number is 08060383916

Hello emazion, so sorry about this. Please confirm when you received the sms. cheers

Re: MTN Customer Care Thread by kannyluv(f): 4:26pm On Mar 31, 2016

MTN Keep deducting my airtime whenever I recharge,even yesterday being 30 march and it started last year.....I telephoned MTN c care but they are not helping ...now I am scared to recharge...please help me out

Re: MTN Customer Care Thread by Nobody: 6:07pm On Mar 31, 2016

JideSM:
Hello crazydude1, so sorry for the inconvenience. Checks on your line show that you were billed for the MTN Music + subscription. Would you like to deactivate the service? As regards the N200 deduction, please confirm when you noticed this. Regards

I've unsubscribed from the service.....but pls,once in a while,u guys shld at least send one a msg at least once or twice a week reminding one of the active services on one's line and how to UNSUBSCRIBE from it.as for the #200....it has been quite some time,though it stills pains me every time I remember it.

Re: MTN Customer Care Thread by rezzy: 6:25pm On Mar 31, 2016

@JideSM,
HI Good evening sir, please my husband wants to subscribe for 4.5gb for #2500. Hope it works on Android phone? Can he share or gift data?

Thanks

Re: MTN Customer Care Thread by Marvel1206: 9:06am On Apr 02, 2016

So its no more safe for someone to have airtime on his phone again as mtn will look for every means to deduct it, just yesterday someone sent me 400card and I loaded it to use it today only to wake up to receive a shocking msg of 350N being deducted, this is no more funny cos this is not the first, second or third time mtn will be deducting my money illegally, I use to get msg from fb0 but I chose to ignore it cos I believe it doesn't deduct money.. JideSM pls is it possible for you to refund me . 350N is too much for me to be wasted. My number 08103949377 thanks in adv

Re: MTN Customer Care Thread by Kfed4ril(m): 10:54am On Apr 02, 2016

MTN scam

Re: MTN Customer Care Thread by Bratking(m): 12:26pm On Apr 02, 2016

Just the other day I loaded a 500 naira because I wanted to have a long chat with a friend. Barely a second after loading, 400 was deducted for no reason... It was like magic.

I called the CC, told them what happened, and they apologized & promised to help me deactivate all the active plans available on my sim. I was like what active plans? I don't remember subscribing to any. But I agreed in good faith anyway, then hung up.

Then later in the day, I recharged with 200 to make another call only for my 50 naira to go missing. This time it came with a text that I just subscribed to Skysports news bla bla... that was the last straw. Without speaking, I calmly removed the sim and flushed it down the loo.

MTN is a scam.

2 Likes

Re: MTN Customer Care Thread by nwabuwa: 5:00pm On Apr 02, 2016*

Uncle jide, please unsubscribe this number from any mtn play stuffs,,, 08131129094 and also this 08161293666

Re: MTN Customer Care Thread by Marvel1206: 10:05am On Apr 03, 2016

jidesm reply me

Re: MTN Customer Care Thread by Functionoftime(m): 11:55am On Apr 03, 2016

Please help me deactivate "DATING" 07039502375

Re: MTN Customer Care Thread by Adinije(f): 6:51pm On Apr 03, 2016

Please I need help. I hve been trying to sub for 2500 night plan. But I keep getting 'Connection problem or invalid MMI' After that I will receive a sms 'You 2hrs plan is still active it will expire on 8 march 2016

Re: MTN Customer Care Thread by JideSM: 8:48am On Apr 05, 2016

rezzy:
@JideSM,
HI Good evening sir, please my husband wants to subscribe for 4.5gb for #2500. Hope it works on Android phone? Can he share or gift data?

Thanks

Hello sorry for the late response, yes it works prefectly on an android device. You wont be able to share the plan but you can tether it with other device,

1 Like

Re: MTN Customer Care Thread by JideSM: 9:01am On Apr 05, 2016

Marvel1206:
So its no more safe for someone to have airtime on his phone again as mtn will look for every means to deduct it, just yesterday someone sent me 400card and I loaded it to use it today only to wake up to receive a shocking msg of 350N being deducted, this is no more funny cos this is not the first, second or third time mtn will be deducting my money illegally, I use to get msg from fb0 but I chose to ignore it cos I believe it doesn't deduct money.. JideSM pls is it possible for you to refund me . 350N is too much for me to be wasted. My number 08103949377 thanks in adv

Hello sorry to hear this, a refund has been made to your line, you can also send STOP to 131 to deactivate the service.

Re: MTN Customer Care Thread by JideSM: 9:06am On Apr 05, 2016

nwabuwa:
Uncle jide, please unsubscribe this number from any mtn play stuffs,,, 08131129094 and also this 08161293666

The services has been deactivated as requested.

Re: MTN Customer Care Thread by JideSM: 9:13am On Apr 05, 2016

Adinije:
Please I need help. I hve been trying to sub for 2500 night plan. But I keep getting 'Connection problem or invalid MMI' After that I will receive a sms 'You 2hrs plan is still active it will expire on 8 march 2016

Kindly send your phone number for assistance

Re: MTN Customer Care Thread by Marvel1206: 9:34am On Apr 05, 2016*

JideSM:
Hello sorry to hear this, a refund has been made to your line, you can also send STOP to 131 to deactivate the service.

Re: MTN Customer Care Thread by Marvel1206: 9:35am On Apr 05, 2016

JideSM:
Hello sorry to hear this, a refund has been made to your line, you can also send STOP to 131 to deactivate the service.

JideSM thanks God bless you

Seun help me thank him o

Re: MTN Customer Care Thread by Marvel1206: 9:36am On Apr 05, 2016*

JideSM:
Hello sorry to hear this, a refund has been made to your line, you can also send STOP to 131 to deactivate the service.

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