ijinlove20:
MTN services have been very poor lately, can't browse fast on pc not talk of phone.

Worst still, can't subscribe to the MTN 1GB for 24 hours with #150 any more.....keep on receiving reply like

Y'ello, your subscription to unlimited 1G has failed. please retry by sending $SMSSubKeyWord$ to $SMSAccessNo$ this is after dialing *567*59#.

The funny part is they keep sending me sms to subscribe....WHAT DO I DO? @ Mr. JideSM

Hi there, I apologize for this. Please provide a copy of the SMS about the N150 bundle you received, so I can assist.

JideSM:


Hi there, I apologize for this. Please provide a copy of the SMS about the N150 bundle you received, so I can assist.

Here it is:

Exclusive Data offer just for you!
Enjoy unlimited internet browsing for 150. Valid for 1 day.
Dial *567*59# NOW!

ryfoz:
Pls sir how can I check my musicplus mb, mtn has devised a means to edge out d part showing d mb
when i dial *559*2#
Biko oo

E be like sey i don offend oga Jide

ijinlove20:


Here it is:

Exclusive Data offer just for you!
Enjoy unlimited internet browsing for 150. Valid for 1 day.
Dial *567*59# NOW!

I have engaged the appropriate support team on this issue. Feedback will be provided as soon as possible.

ryfoz:


E be like sey i don offend oga Jide

Oh so sorry about this sir. No you have not o
Please PM your phone number and I'll check for you.

Hi JideSM. I tried *123*20# for MTN true talk+, but is not working now any changes please.

BabaAlaji:
Hi JideSM. I tried *123*20# for MTN true talk+, but is not working now any changes please.

So sorry to hear this. Please PM your phone number for assistance.

ezebrightike:


Mr jidesm, my bb sub was expired and now it 11days and nothing has been done about it....please help me look into it nd refund ma sub back plzz......08060347826

A new BBC plan is now active on your line. Please do a hard reset on your BB and connect to the internet.

JideSM:


I have engaged the appropriate support team on this issue. Feedback will be provided as soon as possible.

Alright. Thank you.

tayoccu:
Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!

pls whats the current code, for deactivation of mtn bblited autorenewal?

JideSM, pls whats the current code, for deactivation of mtn bblited autorenewal?

08036826231

But is there no way I can check dis myself, whenever i want, I so subscribe a few times

Please can anyone assist me with code that I can use in porting from MTN toaa better Network? Thanks in advance.

Good morning to your @jide,pls i ll be happy if you can help me to work on 0813 965 4238. The problem started on Sunday & it also repeated itself yesterday... JUST 4 U problems(i paid #100 and they give #300 for 7days ) , i have more than #150 on Sunday and #191 yesterday but they both varnished without any notice.. Please help me, thanks.

hello! good afternoon.... I want to unsubscribe facebook weekly. It's not been useful as expected.
below is ask have gotten so far:
To cancel, text $SMSUnsubKeyWord$ to $SMS_UNSUBACCESSNO$. Thank you!
I do not know what the key word or access no is.
Please help.
@ JideSM
my number is 08161519814

MEKKY77:
JideSM, pls whats the current code, for deactivation of mtn bblited autorenewal?

Yello, Please dial *131*6*5# to expire your blackberry bundle. Once you expire the plan, it wont auto-renew.

ryfoz:
08036826231

But is there no way I can check dis myself, whenever i want, I so subscribe a few times

Y'ello, you have 12.9Mb of your Music plus left.

bife:
hello! good afternoon.... I want to unsubscribe facebook weekly. It's not been useful as expected.
below is ask have gotten so far:
To cancel, text $SMSUnsubKeyWord$ to $SMS_UNSUBACCESSNO$. Thank you!
I do not know what the key word or access no is.
Please help.
@ JideSM
my number is 08161519814

Y'ello, the Facebook weekly service is deactivated as requested.

hephhay:
Good morning to your @jide,pls i ll be happy if you can help me to work on 0813 965 4238. The problem started on Sunday & it also repeated itself yesterday... JUST 4 U problems(i paid #100 and they give #300 for 7days ) , i have more than #150 on Sunday and #191 yesterday but they both varnished without any notice.. Please help me, thanks.

Sincere apologies. Please bear with us as the application to check is currently unavailable. Feedback will be provided once available.

Hello, i deleted some messages from my sim... anyway i can get the back via web or somthing?

JideSM:
Y'ello, you have 12.9Mb of your Music plus left.

12.9mb? Something wey i just subscribe for, besides what i want is a way to check it myself as often as i want, if you don't want to expose any code here, reply me so i will drop my whatsapp number

CaptainMarvel:

Please kindly look into this issue quickly. Havent recharge since cos I think they might wipe out the airtime again

Mr. jide, why are you ignoring my issue here?

Mr. jide, why are you ignoring my issue here?

CaptainMarvel:
MR. Jide
I really dont understand the sort of scam by MTN.
Yesterday, i received a message that I have received free 7 days BIS subscription which will expire 11 march. (I guess it was a compensation for the premature stoppage of my BIS weeks earlier). I quickly dialled *466*2# to turn off my data cos i dnt want a situation where they will drain my airtime and proceded to use my supposed bis only to discover after few minutes that my balance of about #600 have been wiped out. And even the supposed reconnected subscription doesnt connect to the internet.

Honestly, i am getting tired of all these mess. Dont have the time for all this data/airtime fuss thats why i ignored all the iphones and android frenzy and stuck to my BB.

Mr Jide. please where are you? I cannot just use my sim card on my BlackBerry without loosing airtime despite I have an active subscription. this is getting frustrating. Please if you have anything to do with this, kindly undo whatever you had done on my line. customer care on 180 dont have an idea whats going on

[quote author=JideSM post=43184095]

A new BBC plan is now active on your line. Please do a hard reset on your BB and connect to the internet.[/quote


That's correct, my sub is back and working fine.

Thank u!

How can I deactivate out of 2h plan, have used it pass 2hrs, but it seems to be making other sub I did after it slow

Please where is the nearest mtn centre where I can perform a sim retrieval...I stay at ijaiye...Agbado

LiamMarshall:
Please where is the nearest mtn centre where I can perform a sim retrieval...I stay at ijaiye...Agbado

You can visit 16 ogunisi road ojodu berger , lagos for the SIM retrieval

Sarhyd:
How can I deactivate out of 2h plan, have used it pass 2hrs, but it seems to be making other sub I did after it slow

The 2H plan does not affect other plans, if you have a data plan, you can simply power off and on and the new plan would take over but if an SME plan also do the same thing, try to browse and send feedback.

ryfoz:


12.9mb? Something wey i just subscribe for, besides what i want is a way to check it myself as often as i want, if you don't want to expose any code here, reply me so i will drop my whatsapp number

The code to check your MTN Music+ balance is *559*2#. There are different plans and not all give 150MB some are 30MB while others are 50MB

CaptainMarvel:
Mr Jide. please where are you? I cannot just use my sim card on my BlackBerry without loosing airtime despite I have an active subscription. this is getting frustrating. Please if you have anything to do with this, kindly undo whatever you had done on my line. customer care on 180 dont have an idea whats going on

I am sorry for the delay in response, the issue is receiving urgent attention and would be resolved. Also feedback would be provided on what the resolution is.

JideSM:


I am sorry for the delay in response, the issue is receiving urgent attention and would be resolved. Also feedback would be provided on what the resolution is.

Pls quickly do. i am in dire situation here. They deduct my airtime with super speed the moment i insert the sim card in the phone