.

hello Jidesm do you have 4G LTE coverage in Abeokuta Ogun State?

yak:
hello Jidesm do you have 4G LTE coverage in Abeokuta Ogun State?

Hi yak, please be informed that 4G LTE coverage areas include ONLY Lagos, Abuja and port Harcourt. Regards

JideSM:


Hi yak, please be informed that 4G LTE coverage areas include ONLY Lagos, Abuja and port Harcourt. Regards

so ppl living in other cities dont have right to such. poor, very poor

It is our plan to cover every part of Nigeria. More communities are going to be connected this year. Please bear with us. Thank you.

yak:



so ppl living in other cities dont have right to such. poor, very poor

This is my mtn phone number 08168540906. Pls help me.mtn blocked my sim card because I mistakenly input wrong code on my phone.

Hello Team, please what's the process to activate 4g on an MTN sim? Also what are the requirements for a sim swap?

goodoo:
This is my mtn phone number 08168540906. Pls help me.mtn blocked my sim card because I mistakenly input wrong code on my phone.

Hi goodoo, so sorry for the inconvenience caused by this. Please send an alternative mobile number to reach you via Email message to enable me assist. Regards

nenergy:
Hello Team, please what's the process to activate 4g on an MTN sim? Also what are the requirements for a sim swap?

Hi nenergy, please find below requirements to perform a SIM swap:
1. A Welcome Back Form.
2. SIM certificate (PUK number)
3. Three (3) frequently-dialed numbers
4. Valid means of Identification.
5. SIM Registration details

In addition, please visit the nearest MTN Walk-in centre with a valid ID card to upgrade your sim to 4G

JideSM:


Hi jboixxx, i've been trying to reach you on your mobile number but it was switched off. let me know whenever you're available. Regards

Again, kindly edit my number off this post/quote?

jboixxx:

Again, kindly edit my number off this post/quote?

Done

JideSM:


Hi depeak, so sorry for the inconvenience you may experienced. Kindly provide your mobile number and the wrong number via the email message to enable me assist. Regards.

Thanks, I have resolved it.

JideSM:


Hi goodoo, so sorry for the inconvenience caused by this. Please send an alternative mobile number to reach you via Email message to enable me assist. Regards

this is my glo number 08112389990, also my e-mail jameschinedu02@gmail.com pls help me sir/ma,they have blocked my mtn sim since last year August 2017.

goodoo:
this is my glo number 08112389990, also my e-mail jameschinedu02@gmail.com pls help me sir/ma,they have blocked my mtn sim since last year August 2017.

As discussed, kindly visit the nearest MTN Walk-in centre to perform a sim swap.
The requirements needed to perform a SIM swap include
1. A Welcome Back Form.
2. SIM certificate (PUK number)
3. Three (3) frequently-dialed numbers
4. Valid means of Identification.
5. SIM registration details

Hello... Pls I lost my MTN line yesterday. Pls like how will it cost to retrieve dis line and where do I retrieve it? Thanks

ola185:
Hello... Pls I lost my MTN line yesterday. Pls like how will it cost to retrieve dis line and where do I retrieve it? Thanks

Y'ello ola185, i'm truly sorry about your lost line. You will be required to purchase a welcome back sim @ N150. May I know your location to enable me direct you to the nearest MTN Walk-in centre

In addition, the requirements needed to perform a SIM swap include
1. A Welcome Back Form.
2. SIM certificate (PUK number)
3. Three (3) frequently-dialed numbers
4. Valid means of Identification.
5. SIM registration details

JideSM:


Y'ello ola185, i'm truly sorry about your lost line. You will be required to purchase a welcome back sim @ N150. May I know your location to enable me direct you to the nearest MTN Walk-in centre

In addition, the requirements needed to perform a SIM swap include
1. A Welcome Back Form.
2. SIM certificate (PUK number)
3. Three (3) frequently-dialed numbers
4. Valid means of Identification.
5. SIM registration details

Thanks sir.. I base in Ilorin

ola185:

Thanks sir.. I base in Ilorin

Here is a list of addresses of MTN Walk-in centres in Ilorin
1. No 39 muritala mohammed way , ilorin
2. 24, Ahmadu Bello way, G.R.A. Ilorin, Kwara State
3. Kwara Shopping mall (Shoprite) Fate Road, Ilorin.
4. Opposite Al-Hikmah University, Adewole, Ilorin, Kwara
5. Oando Filling Station, Oloje Oko Olowo Road, Ilorin, Kwara State
6. University Of Ilorin,Permanent Site Campus, Ilorin, Kwara State
7. College of Education, Ilorin

JideSM:


Here is a list of addresses of MTN Walk-in centres in Ilorin
1. No 39 muritala mohammed way , ilorin
2. 24, Ahmadu Bello way, G.R.A. Ilorin, Kwara State
3. Kwara Shopping mall (Shoprite) Fate Road, Ilorin.
4. Opposite Al-Hikmah University, Adewole, Ilorin, Kwara
5. Oando Filling Station, Oloje Oko Olowo Road, Ilorin, Kwara State
6. University Of Ilorin,Permanent Site Campus, Ilorin, Kwara State
7. College of Education, Ilorin

Thanks sir..

JideSM:


Here is a list of addresses of MTN Walk-in centres in Ilorin
1. No 39 muritala mohammed way , ilorin
2. 24, Ahmadu Bello way, G.R.A. Ilorin, Kwara State
3. Kwara Shopping mall (Shoprite) Fate Road, Ilorin.
4. Opposite Al-Hikmah University, Adewole, Ilorin, Kwara
5. Oando Filling Station, Oloje Oko Olowo Road, Ilorin, Kwara State
6. University Of Ilorin,Permanent Site Campus, Ilorin, Kwara State
7. College of Education, Ilorin

Good evening boss, plz I want to retrieve my MTN SIM that I have lost since 2015 how feasible is this?? What are the the requirements and How much will it cost me ?? Also I have lost my sim pack how will I go about it??

Hello is MTN 4G Active in New Nyanya, Nasarawa State?

I'm unable to send out SMS with my Mtn line... Checked my service center number and it's correct.... And I also have call card on my phone.... Pls reply ASAP

.

Upnepaa:


Good evening boss, plz I want to retrieve my MTN SIM that I have lost since 2015 how feasible is this?? What are the the requirements and How much will it cost me ?? Also I have lost my sim pack how will I go about it??

Y'ello Upnepaa, i'm truly sorry about your lost line. You will be required to purchase a welcome back sim @ N150. Kindly send the affected mobile number via E-mail message to enable me check if it is still active

In addition, the requirements needed to perform a SIM swap include
1. A Welcome Back Form.
2. SIM certificate (PUK number)
3. Three (3) frequently-dialed numbers
4. Valid means of Identification.
5. SIM registration details

iammanuel:
Hello is MTN 4G Active in New Nyanya, Nasarawa State?

Hi iammanuel, kindly note that MTN 4G LTE coverage areas include ONLY Lagos, Abuja and Port Harcourt

absky5:
I'm unable to send out SMS with my Mtn line... Checked my service center number and it's correct.... And I also have call card on my phone.... Pls reply ASAP

Hi absky5, so sorry about the inability to send sms. Please send your mobile number via Email message to enable me run a check. Regards

JideSM:


Hi absky5, so sorry about the inability to send sms. Please send your mobile number via Email message to enable me run a check. Regards

Hello Sir,
Pls I would like to migrate from MTN Pulse to Xtrapro, I dialed *401# I was taken to the pulse menu page instead, I tried to unsubscribe from Pulse by texting STOP to 567, I was sent a "Sorry, the SMS instruction you entered is incorrect" msg.

Pls is it that my Sim is stuck on Pulse cos I have been using for more than a yr?

Pls what's the way forward?

Thanks.

There are some questions I need to clarify from MTN
1. The MTN yhello box can it be programmed to work for me alone since it might be risky hanging it outside
2.If there is no sun, can it discharge electricity?
3. For how long would I pay to acquire it?

pryme:



Hello Sir,
Pls I would like to migrate from MTN Pulse to Xtrapro, I dialed *401# I was taken to the pulse menu page instead, I tried to unsubscribe from Pulse by texting STOP to 567, I was sent a "Sorry, the SMS instruction you entered is incorrect" msg.

Pls is it that my Sim is stuck on Pulse cos I have been using for more than a yr?

Pls what's the way forward?

Thanks.

Hi pryme, so sorry for the inconvenience caused. Please be informed that migration to MTN Xtra Pro is no longer applicable.

Please find below our tariff plans

MTN Pulse is prepaid tariff plan that allows customers make calls at a FLAT rate of 11kobo/sec for calls ACROSS ALL local Networks in Nigeria after spending NGN11 daily. To Migrate dial *406*1# OR TEXT 406 TO 131
SMS to all local Networks in Nigeria will cost you N4.
You will receive 10MB if you recharge with ₦100 but when you recharge with N200 or more, you will receive 20MB, this free data is received ONLY on your first recharge of the week. To view the bundle, simply dial *556# (bundle is valid for 1day).
You can enjoy happy hour night browsing at 25 naira daily. Send Night to 131 to activate the happy hour night browsing bundle from 12am to 4am.
You can enjoy 100% data bonus on purchase of 500MB weekly bundle for N500. To activate text P500 to 131, or dial *406*2*2#you will then receive 1GB in your account. you can check your bundle balance by sending 2 to 131 or dialing *131*4#

MTN BetaTalk is prepaid tariff plan that rewards customers with 150% airtime bonus on every recharge below N100 and 250% airtime bonus on recharges from N100 and above. National calls will be charged at the rate of N25.20/minute (42k/sec) from the customer's main account and N27/minute (45k/sec) from the bonus account. Simply dial *123*2*6# to migrate or BT TO 131.
Customers will enjoy a weekly bonus of 10MB of data when they recharge with NGN100 airtime or more. The data bonus will be valid for 7 days from the time it is awarded
To check your main account and bonus balances by dialing the USSD code *556#, The airtime bonus is valid for 7 days. Also you can view bonus history by dialing *559*43#
SMS to all local Networks in Nigeria will cost you N4.

MTN Xtraspecial is a prepaid tariff plan that allows you enjoy a flat rate of 15kobo/sec for calls to all local Networks in Nigeria and to some selected international destinations from the very first second. Dial *408*1# or text 408 to 131 to migrate.
SMS to all local Networks in Nigeria will cost you N4.
To view eligible countries, kindly dial *408*2#
Selected International Destinations: Canada, China, Germany, India, Ireland, Malaysia, South Africa, United Kingdom, United States, Sweden, South Korea, Israel, Hong Kong, Romania, Denmark, Cyprus, Malta, Luxembourg

MTN Xtravalue tariff Plan is a plan that rewards you airtime for National SMS & calls, International calls to selected destinations and volumes of data for browsing after subscribing to xtraValue bundle plan.
The XtraValue bundle is divided into XtraTalk (this bundle gives you more airtime than data) and XtraData (this bundle gives you more data than airtime). You can purchase any XtraValue bundles by dialing *131*2#. Once you exhaust your bundle and you do not renew it, your calls, SMS or data will be deducted from your main account at the tariff plan rate(National calls will be charged at 20k/sec, standard International call rate and National SMS at N4).
For billing rate on each of the bundles, kindly visit link below.
http://www.mtnonline.com/xtravalue/faqs

MTN BizPlus is a prepaid tariff plan that allows you make calls at 11K/sec to all network.
SMS to all local Networks in Nigeria will cost you N4.
To enjoy the service, MTN subscribers simply need to migrate to the Biz Plus service class by dialing *460*1# or by sending 460 to 131
Daily access charge of N5 on first call.

MTN BizClass is a prepaid tariff plan that allows you make calls at 13K/sec after the initial charge of 40K/sec.
SMS to all local Networks in Nigeria will cost you N4.
To enjoy the service, MTN subscribers simply need to migrate to the Biz Class service class by dialing *460*3# or text 433 to 131.

MTN Y’ello Life Plus tariff plan affords Life insurance cover to customers based on their reaching a defined weekly spend threshold of N200. Upon using a minimum of N200 per week, you are qualified for the N100, 000 cover in cases of demise or medical disability or Accident (10% of sum assured; payable once a year).
The first 1 minute call in a day is at 40kobo per second after which it comes to 13kobo per second for subsequent calls. To migrate into the plan, kindly text BIZLIFE to 131 or dial *460*4# and follow the prompt.

Hello MTN.
I ported my Sim from Glo to MTN on 18/01/18, since then I have not been able to receive SMS on the line (especially internet SMS). Because of this, I,ve not been able to access my Binance and Bitcoin wallet since I used the ported number for my 2FA. This is negative affecting me. Please help me out.
Expecting your response ASAP. Thanks.