JideSM:


Hi bomboyi, so sorry for the inconvenience. I'll contact you shortly. Regards

BabyApple:
Hey Mr JideSm .. This is the Copy of affidavit that i took to the MTN office at Ozone Cinema Sabo - Yaba.. I sent message to the MTN Facebook Page the same dai sent message to you.. I got a response from them that i can use the Court Affidavit for my sim swap.. On getting to the office today again.. i meet another agent called David Okpukpu.. He said i can do a sim swap with court affidavit.. he said MTN does not accept any form of Court affidavit

jboixxx:

Share this affidavit privately or blurr out your direct info like name, address, picture.

Dyt:
Ewooooo

Please someone should help biko
It was after I recharged I found out my line has been blocked biko how do I get my money back or how can I transfer to someone?


Eeepppp meeeee

JideSM:


Hi Danhumprey, i'm truly sorry for the inconvenience. I've replied your email. Please check and revert. Regards

JideSM:


Hi Dreydoe, yes please. Kindly visit the nearest MTN Walk-in centre with a valid ID card to upgrade your sim to 4G

Goldcheddar:
Hello, please can my birth certificate be used to retrieve my MTN sim card in place of an ID?

iyke926:
JideSM, can one port twice to another network in within a week plus or 2 weeks?

Tholley:
Hello. please can I follow the procedures on your page: https://www.mtn.co.za/Pages/SIMSwap.aspx?_e_pi_=7%2CPAGE_ID10%2C2967627927 to do a sim swap

Dyt:
Ewooooo

Please someone should help biko
It was after I recharged I found out my line has been blocked biko how do I get my money back or how can I transfer to someone?


Eeepppp meeeee

JideSM:


Hi Ewooooo, so sorry for the inconvenience. Please provide the affected mobile number and also an alternative number to reach you via Email message to enable me assist. Regards

forandy:
For over 3 days now, my Mtn line's been giving the 'switched off' error message whenever my line is dialled. Any way to resolve it?

Danhumprey:
Hi! you have not replied me....

CosmicJames:

Each time I recharge, a deduction of N50 happen on my line. But I haven't sub to anything.
Please check what's up on my line, and remove it from mtnplay or anything that is causing the deduction

07036741556 is the line

Thank you

JideSM:


Hi CosmicJames, please be informed that your request for deactivation has been completed. You can also dial *447# to manage active Value added services on your line. Regards

Dyt:


08144669722
I just want how I can transfer the money
Biko
Ididayat21@gmail.com

JideSM:


Please send an alternative mobile number to reach you via Email message. Regards

JideSM:


Hi iyke926, please be informed that you have to remain with one network for at least 45 days before they can move to any other network. Regards

jboixxx:

seems the Nairaland email ish is back... here's d no:

badaru1:
On the 15th of 2017 at about 5.43pm I got 2 messages from Mtn that my one time password is bla blah blah, knowing I didn’t request for any password change, I ignored the messages. Few minutes later, I got another message from Mtn again that My sim swap request is about been completed, this time around, I became afraid and I immediately called Mtn CS. After laying my complain, the CS officer told me there wasn’t any cause for alarm, that it might be a system error. At about 7pm, I realized I couldn’t make or receive call on my line again. The line has no network on my phone. When I tried calling the line, it showed the line busy, that means someone’s else was using it. I immediately called my bank to put restriction on my account. I also post a message on my Facebook wall and my WhatsApp contacts that my line has been hacked. I tried calling Mtn CustomerCare with another network but it was not going. The following day, I went to Mtn office in my area to get the issue sorted and got my line back.

I asked the officer if he could tell me who did the illegal swapping, he asked to I should write a formal complain. The next Monday I wrote formal complain, but to my surprise, when I went to Marina office to drop the letter, CS lady refused to collect the letter, that I have to take it to Mtn office in Ikoyi. I dropped the letter since Monday last week, till this moment, Mtn has not deemed it necessary to respond to my complaint. I called their 505 line this morning, the lady that answered me said I should go back to their Ikoyi office for the response. Can you imagine that? Fast forward, this evening, I got a similar one time password sms again. Am afraid by tomorrow I will port my line to another network until Mtn sort themselves out.

How is it possible to swap a sim without the owner present?

ybalogs:
Whats with this message please :

Y’ello, You have been rewarded by MTN for your Data Subscription/Renewal, with 30 Days Comedy+ Free Plan until 2018-01-27 (No Auto Renewal). Click http://comedy.mtnonline.com to sign in with your phone number and enjoy tons of funny videos absolutely FREE. Thank you for choosing MTN, to opt out of FREE plan, text Stop 30 to 2100.

olamike:
What is the requirement for CUG please respond