Dual Billing On MTN SME Data Platform

Hello fellow Nairalanders,
I have observed that MTN is billing my data usage on two platforms, as they are now billing me from my SME subscription as well as from my airtime at the same time.
You should therefore keep an eye on your airtime if you are currently subscribed to the MTN SME data subscription plans.
This is my discovery. Thank you.

no problems over here even when i have 1mb left

You are so on point!! I'm also being billed this way too,I'll love to call their Customer Care but I doubt if they'll do anything. These service providers seff..I tire for them oo.
Also the rate @ which they deduct mb seff is alarming.

I dont understand as well The rate in which the data goes is alarming. is it that share data are quickly consume than data purchased directly? what quantity/volume of GB would one need for a month browsing

Guarantor: I dont understand as well The rate in which the data goes is alarming. is it that share data are quickly consume than data purchased directly? what quantity/volume of GB would one need for a month browsing

it's MTNs nature to cheat.... it has nothing to so with either u buy direct or SME, u just pray God save ur data 4rm their Thievery" system.... even if u call customer care.
. d best u get is "we are very sorry" chikena or they ll accuse u for using the data wen u are 100% sure u don't

lharstborn: You are so on point!! I'm also being billed this way too,I'll love to call their Customer Care but I doubt if they'll do anything. These service providers seff..I tire for them oo.
Also the rate @ which they deduct mb seff is alarming.

I called customer care to complain this morning, only to be told that my line cannot be fully accessed that I should call back later. Honestly I don't know what is wrong with them.

Wow! I just hope this won't reach my side o. Cos everything seem normal for now.

OCTAVO: Wow! I just hope this won't reach my side o. Cos everything seem normal for now.

Just be watchful by switching off your data at times. Thank you.

It is very simple guys! The purported double billing is not true its just a system malfuction to give the second bill rate from your credit. They also do that when i don't have 1 naira on my account which means they are not cutting anything.

About other people that this happen to actively and their money is being cut, you must have been on GOODY BAG PACKAGE. A trusted insider says that as long as you have goody bag active even if you subscribe for SME DATA, the first account to be billed whether for calls or for text or browsing is the GOODY BAG ACCOUNT. So my advice and also what i practice without issues is; to have two lines, one for my goody bag and one for data. Do this and you will no see any kind of loses!

Then for guy that their data disappears fast; TURN OFF your windows update and antivirus update on your laptop. The data is cheap and all of a sudden everybody is hooking up laptop to phones via teetering and complaining the data goes away! Thank you,God Bless you!

Baldmarv: It is very simple guys! The purported double billing is not true its just a system malfuction to give the second bill rate from your credit. They also do that when i don't have 1 naira on my account which means they are not cutting anything.

About other people that this happen to actively and their money is being cut, you must have been on GOODY BAG PACKAGE. A trusted insider says that as long as you have goody bag active even if you subscribe for SME DATA, the first account to be billed whether for calls or for text or browsing is the GOODY BAG ACCOUNT. So my advice and also what i practice without issues is; to have two lines, one for my goody bag and one for data. Do this and you will no see any kind of loses!

Then for guy that their data disappears fast; TURN OFF your windows update and antivirus update on your laptop. The data is cheap and all of a sudden everybody is hooking up laptop to phones via teetering and complaining the data goes away! Thank you,God Bless you!

You mean that I created this thread without knowing what I am saying?
Na wa for some people ooooooooooo

Ermmm... A note of warning to all MTN data resellers. MTN has started carrying out dubious and mischievous act as regards data sales. A friend of mine sold data to two of his clients since Friday, till now, data has not been credited to his clients' line and it has been deducted from his line since Friday. Please shine your eyes well-well, or else you will run at loss. The guy had to resend data eventually!

The double billing is still happening to me.