mavinc4u:
Stanbic ibtc is the worse bank I have seen or used. If not for cheaper rate, I would never suggest opening an account with that useless bank to anyone.

tumababa:
If you do a lot of online purchases, you will really hare stanbic service. But the rate mehnnn....

mavinc4u:
Stanbic ibtc is the worse bank I have seen or used. If not for cheaper rate, I would never suggest opening an account with that useless bank to anyone.

jerrygome:



What did they do?

mavinc4u:


My dear, they did alot of things, from address verification to online banking login issue to sms alert. So many holds on the account. In fact am really pissed off. Imagine transferring money from my account with another bank to stanbic to make purchase, they would place a hold on the money saying CBN told them to investigate any saving account receiving 1M and above in their account before releasing it. Whether their staffs at the head office are blind to see that am both the sender and receiver is what I can't really explain. I have told them that very soon I would copy CBN in the next mail I would send to them so that they would explain all their lies to CBN. I wonder why on earth will a bank hold a transaction that does not have any issues since they have the customers KYC and BVN number. They will hear it from me this night for making me miss some juicy offer today.

frebor:


Ehyah... Sorry ehn

Maybe it's a peculiar issue sha, they didn't even come for address Verification, Internet banking registration was a breeze. I don't like how they remove the sms charge per transaction but I can live with it.

My card was declined once though, until I updated my BVN, it was rectified same day.

mavinc4u:


Stanbic does not joke with address verification and BVN. They must have gone to your address but you didn't know. I only got to know when I had issue logining on the internet banking. It was then their customer care said there is a hold on my account due to address verification coming out as negative, the guy they sent for verification went to another side even when my address was explanatory to them. Finally, it was resolved then I transfered some money to the account and another hold came up which I did my explantion to them on phone and they promise they would adjust the settings to always allow me transfer money without issues but they have did because another money I transfered on thursday was placed on hold again and they claimed it would be done before the close of work on friday. They sent me a mail before the close of work that the issue has been resolved only for me to try it today and noticed it was not done. From my call to their customer care today, they said the problem is from the branch, probaby I opened account at the wrong branch that has a lot of incompetent staffs.

frebor:


I understand, maybe some people are just lucky. The way the customer care lady asked about my address, I knew she was not gonna come, maybe I'm wrong sha.

I recieved my account login details while at the bank after I submitted the form. I logged in right away, I had not even gotten my ATM card by this time.

All banks do the address verification but you will not know

I know for sure that If you are transferring money from the StanbicIBTC account to another bank, the default limit is 100k unless you have filled the email indemnity form and one other form like this. I don't know if this limit extends to receiving money too.

tyconcepts:
Save for their rates.....Stanbic bank is a crazy bank seriously. I had to abadon my issues with them till later coz I got tired of their wahala...From Internet banking profile >>>> BVN issues >>>> ATM wahala >>>> customer service wasting my credit.

Jeffy1206:
Stanbic feeling the heat already... Once they get enough customers I see them increasing rate...

mavinc4u:


My dear, they did alot of things, from address verification to online banking login issue to sms alert. So many holds on the account. In fact am really pissed off. Imagine transferring money from my account with another bank to stanbic to make purchase, they would place a hold on the money saying CBN told them to investigate any saving account receiving 1M and above in their account before releasing it. Whether their staffs at the head office are blind to see that am both the sender and receiver is what I can't really explain. I have told them that very soon I would copy CBN in the next mail I would send to them so that they would explain all their lies to CBN. I wonder why on earth will a bank hold a transaction that does not have any issues since they have the customers KYC and BVN number. They will hear it from me this night for making me miss some juicy offer today.

jerrygome:



They've got crazy restrictions which can be very annoying

tumababa:


did a transfer of 70k to gtb and it was ok. did another 11k to ecobank and it failed. they said i shd contact customer care. waiting for their reason. stanbic na one chance i swear!!!!!!!!!!!

Mizzzbeee:
Zenith bank Mastercard 219.5 to $1 AliExpress transaction

tumababa:


did a transfer of 70k to gtb and it was ok. did another 11k to ecobank and it failed. they said i shd contact customer care. waiting for their reason. stanbic na one chance i swear!!!!!!!!!!!

jerrygome:


You must've faulted one of their yeye restriction , which unfortunately is never fully spelt out till you fault it. My cousin opened an account with his school ID and got someone to transfer 40k to the account. The guy wait sotey to see alert no way!

He stormed the branch and asked what's cooking. He was then told it was a Tier 1 account. That he needs to bring a valid ID ( driver's licence, National ID etc) to upgrade the account. Then he was told the maximum money transferable to a Tier 1 account is 20K! Nobody told him this when he was opening oooo!

tumababa:


i wish i had a better option but for now when it comes to dollar rate, stanbic all d way....

tumababa:


did a transfer of 70k to gtb and it was ok. did another 11k to ecobank and it failed. they said i shd contact customer care. waiting for their reason. stanbic na one chance i swear!!!!!!!!!!!

jerrygome:


You must've faulted one of their yeye restriction , which unfortunately is never fully spelt out till you fault it. My cousin opened an account with his school ID and got someone to transfer 40k to the account. The guy wait sotey to see alert no way!

He stormed the branch and asked what's cooking. He was then told it was a Tier 1 account. That he needs to bring a valid ID ( driver's licence, National ID etc) to upgrade the account. Then he was told the maximum money transferable to a Tier 1 account is 20K! Nobody told him this when he was opening oooo!

Marpol:
Stanbic charged me N208.5 on Amazon. Mastercard. Pls how do you guys get the N199.5 exchange rate?

tumababa:


how did u do your calculation? do u know how much you paid at checkout?

Marpol:


I opted to pay in Naira and was told Mastercard conversion rate is N208.52. Or should I opt to pay in dollars?

tumababa:


never pay in naira on amazon. always pay in dollars

Marpol:


Even thou my mastercard is in Naira?