A friend of mine bought a land from this so called ‘estate agent companies’, I mean from those registered companies who buys in bulk and then sell in bits to individuals all in the name of setting up an estate. (e.g PARKVIEW ESTATE, ROCK VIEW ESTATE ETC)
He made payments for the land in instalment for 2years and could no longer complete his payment due to circumstances beyond control, to feed has practically become a problem as there is no means of survival, then he went to the company to make claims of his contribution so far, wrote them a letter and was expecting them to call him to come pick up his check.
Rather than call him; they (The Company) replied his letter stating two conditions:

1. That the right to pay him back his money is at their management discretion and that if at all they want to pay him, they will only pay him after deducting some charges like administrative charges amounting to 40% of his amount contributed so far, and the balance of 60% will be paid him in instalments the same way he made the contributions to the company.
2. That he should find a new buyer for the said land and communicate the same to the company for proper transfer of same. The company will also make some charges on the amount of sales.

All of this has since troubled my friend and when he told me I was very angry, so I told him to relax that we will sort for help.
Please kindly help out with your contributions house.

Which commission or agency can we sort for help in this regards ?

Thanks in anticipation

You should have hired the services of a Lawyer BRO..

What are the terms and conditions of the business?

I will advise him to pay off the remaining amount of money so that he can have full ownership of the land. .Once, he acquires the land, he can sell it off...
How is he going to do this? He should seek for someone willing to invest in real estate. .

The person will give him money which he will use to pay off the remaining amount he owes after which the person pays him the balance(amount he has paid so far) and then acquires the land...

Do you understand?

Your friend should have known the rules guiding payment in instalments.

One of them is that ones the buyer is unable to make a complete payment, the owner of the property will take back what belongs to him.

So calling a lawyer is not an option because your friend has no case here rather I would suggest he do what the poster above me has written.