olarhtunji:

you av seen it all

Godfullsam:
Thank God I don't patronise SLOT limited

Apreel:
Okay I just got a power bank from their branch in arena oshodi.One thing I noticed is the staffs are extremely rude..I almost lost my cool yesterday. .Nigerian's don't know what customer service is.

mygladness:
SLOT is a fraud, and their scamming is not limited to accessories, it also applies to phones.
I once bought an expensive Samsung phone at their Saka Tinubu office that didn't last me four months.
After back and forth over time, I didn't follow up on it again but have never touch that brand ever since 2009.

I will enjoin OP to follow this up to a logical conclusion, too much fraud in our system.

ibawon:
This is the issue my Bro, I myself work at Yes Mobile Phones and Accessories (formally Slot). The thing is that no one is actually perfect, I note that they gave you only a print out of your ATM Card but no receipt. Well this is because the product the Lady sold to you does not belong to Slot but to her, but the very shameful thing they did was the way they addressed the Issue. Immediately the Lady should collect the charger from you to test on your phone and another phone but if there are still no changes she is ment to give you a refund or find a suitable charger of your taste.
At Yes Mobile we issue out receipts to customers excecpt if they don't not want it and which they can return before 7 working days(only for accessories)
Bro when ever you buy any thing always ask for your receipt because it does not matter if it works or not.

Treasuredlove:
slot....I am sorry to say, very bad people. so someone i know got a new phone, complete with the pack and everything from slot, ikeja mall, but could not register his bank acct on it, he didn't understand why till he visited his bank with his phone and was told the phone was already registered to another customer, hence he could not register his. Obviously it was not a brand new phone, just repackaged

0rex:


The management of slot needs to teach their employees how to relate with customers or they will lose a great chunk of them.
Personally, I don't think I'll ever buy anything from them anymore.

olagamalin:
OP .....you started with a lie, your school is anything but prestigious. That been said, I think you should have caused enough uproar in returning the said charger that your coming here will just be testimony. In other words, BE CRAZY

AmbodOfLASU:
THE FRAUD IN SLOT LIMITED

My name is Pelumi,a student from the prestigious Lagos State University,Ojo..... but other staffs instigated her also said so many people has fallen victim of such fraud.

Haustenade:
Wow, this is strange, in slot?
I have been buying from slot since and i have never for once had any issue, Pelumi its unfortunate such a product was sold to u at slot, the thing here is, no organisation is perfect, while the CEO will sweat day and night to make sure his or her organisation aims for the best, someone inside will be doin go something to tarnish the image of the company as a result of greed.
Pelumi, what you should have done was report the issue to the head office or better still the manager of that branch instead of meeting the staffs who might lack proper knowledge of customer service, bringing this to a website is too far, this might stain the prestigious image of slot.
But trust me, SLOT REMAINS THE BEST. Dont allow the ignorance of one greedy staff push u away from SLOT dear.

AmbodOfLASU:
THE FRAUD IN SLOT LIMITED

My name is Pelumi,a student from the prestigious Lagos State University,Ojo. On the 6th of April,2016, I proceeded to Slot Limited,Alaba,to get a charger for my phone; INFINIX Hot Note Pro. I was told by a lady that the charger goes for 2,500naira. After testing it for some seconds, I was assured it was original and its going to serve me for a long time. I brought out my ATM and paid via the company's P.O.S. I returned back to school and continued my preparation for exams. On getting to my hostel,off campus, I couldn't test the full capability of the charger, as there was no light. On the next day at school, I plugged the "new charger" and I realized the phone was not charging as fast as I had expected. I ignored this and felt maybe it was the electricity current that was below par. Subsequently, I realised my phone was charging backwards. Trying to get off the reality that I may have procured a fake charger from a leading mobile outlet, I switched it off to allow it charge. This proved to be a fantasy, as the battery level refused to increase. I left the phone there for several hours and the story remained the same. I was advised by my friends to go back to SLOT and lodge my complaints. One of my school mates, who was a tech expert, said the charger was FAKE; that infinix don't manufacture their charger this way. After hours of hoping for a miracle, I proceeded to SLOT LIMITED outlet at Alaba International, metres away from LASU, where I procured the CHARGER from. I laid a complaint which was welcomed with hostility. I was directed from the cashier to a lady, whom I poured my heart to. The lady called the Infinix representative there and she confirmed that the CHARGER was FAKE, that INFINIX don't expose screws on their original Hot Note chargers. Instead of these slot representatives to calm things down and address me properly as a regular SLOT customer, they lost their cool and started shouting "no warranty on accessories". This offended my sensibilities as the point here is not about warranty but the fact that you sold a fake product to me at the price of an original and you showed no compassion.The lady who I was complaining to,suddenly walked out on me. Feeling angry and sad, I left the spot I was and I met with another slot staff whom i explained myself to. She showed some compassion on realizing I was a LASU student but other staffs instigated her and insisted I should not be attended to. Even the INFINIX representative that confirmed the charger to be FAKE,was asked not to interfere again. I surely had committed no crime. I felt cheated. Consequently, I realised it was some sort of gang up or conspiracy as some of the slot staffs appeared to have a skeleton in their cupboards. It was while I was contemplating on what to do: inform our ever gallant SUG President of the fraud or go to SLOT head office,that a fellow LASU student came in and told me to leave them. He said some SLOT STAFFS do buy fake products from outside and bring it to SLOT to sell as original. He also said so many people has fallen victim of such fraud.
As it stands now, have apparently lost or wasted a chunk of my monthly allowance in the midst of this economic hardship. Yes, it may just be #2,500 but a fraud is a fraud and I will try all I can to ensure justice and fairness.
I urge SLOT Authorities,as a matter of urgency,to look into this cankerworm, investigate it and bring in better credibility/authenticity to their folds.
To the phone lovers out there, be careful of what you buy. The fact that you are procuring it from a leading store,doesn't necessarily mean you can't be swindled. Ensure you collect stamped receipts and other pertinent documents for you may need it later. Shalom.

Pelumi writes from Lagos State University. 08160156636

Haustenade:
Wow, this is strange, in slot?
I have been buying from slot since and i have never for once had any issue, Pelumi its unfortunate such a product was sold to u at slot, the thing here is, no organisation is perfect, while the CEO will sweat day and night to make sure his or her organisation aims for the best, someone inside will be doin go something to tarnish the image of the company as a result of greed.
Pelumi, what you should have done was report the issue to the head office or better still the manager of that branch instead of meeting the staffs who might lack proper knowledge of customer service, bringing this to a website is too far, this might stain the prestigious image of slot.
But trust me, SLOT REMAINS THE BEST. Dont allow the ignorance of one greedy staff push u away from SLOT dear.