A friend missed an interview with the United states embassy lagos,scheduled for today (11th of May,2016) due to medical reasons..
He is supposed to attend a conference on the 26th of May.
Please what can he do?
How can he reschedule?
Will he have to make another payment?
Even if he makes another payment, will the interview date come before the conference date?

People in the know should please respond.

Cc: lalasticlala

just login and reschedule it, it wont cost any additional fee

slightlyMad:
just login and reschedule it, it wont cost any additional fee

Thanks I appreciate your response. We have tried logging in with both old and alternative passwords (sent to the email) but it won't open.

drlaykay:

Thanks I appreciate your response. We have tried logging in with both old and alternative passwords (sent to the email) but it won't open.

which of the portals are you trying, the CEAC or ustraveldocs

you should be using ustraveldocs, and keep trying or send them an email.