Hello there,
itel Mobile Nigeria here to answer and respond to all your questions and Inquires.

Please post here whenever you come across a problem in your itel phone. We are always happy to help you.

Start producing MTK (spreadthrum sucks) devices with at least 2GB ram, this is my honest advice to you.

1. Be truthful to your battery capacity

2. Stop using Samsung excess 2011 512MB RAM inventories? Ask them to give up their excess 1GB RAM to you.

3. Start making durable and reliable products .

4. Like lnfinix mobility, start updating your devices and don't be indolent like TecNo.

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Work on your RAM....

Nkonadi:
Work on your RAM....

Yes, we are working to make sure all our next set of devices come with at least 1GB RAM

Kamaye:
Start producing MTK (spreadthrum sucks) devices with at least 2GB ram, this is my honest advice to you.

Thanks for the feedback. Your feedback have been duly noted and would be sent to the appropriate department

NCP:
1. Be truthful to your battery capacity

2. Stop using Samsung excess 2011 512MB RAM inventories? Ask them to give up their excess 1GB RAM to you.

3. Start making durable and reliable products .

4. Like lnfinix mobility, start updating your devices and don't be indolent like TecNo.

Hello there, Thank you for your feedback

1. we have always been truthful with our battery capacities
2. We are working to make sure all our subsequent phones come with a minimum of 1GB RAM
3. We would keep working and improving on our products
4. Duly noted.

Thank you

DJHANDSOME:
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pls work on ur ram and d phone internal display should look a little bit more stylish

Just here to read comments.

What's the model of your latest product with 1gb ram...I heard one is out with about 5000mah battery capacity.

humblesteve:
What's the model of your latest product with 1gb ram...I heard one is out with about 5000mah battery capacity.

We have itel 1505 and 1550. Both of them are 1GB RAM phones.

Official specs for both are attached

Emmyk:
Just here to read comments.

We are open to your suggestions on how we can improve our products and services

venextro:
pls work on ur ram and d phone internal display should look a little bit more stylish

Thank you for your feedback sir. Duly noted and would be sent to the appropriate quarters

When will you start 13mp camera phones??

Marvel1206:
When will you start 13mp camera phones??

Early next year.

itelMobileNG:


Early next year.

what about 2GB ram phones?

Try producing high quality smartphones as this will help change people's view about your products being 'Inferior'

Marvel1206:


what about 2GB ram phones?

Try producing high quality smartphones as this will help change people's view about your products being 'Inferior'

thank you for your feedback. We are working and growing steadily. We would definitely produce a 2GB RAM phone pretty soon

itelMobileNG:


thank you for your feedback. We are working and growing steadily. We would definitely produce a 2GB RAM phone pretty soon

i have one of your products tho (Itel1503)

the battery has been giving me problems lately..How much is your new battery or can a better battery capacity be gotten to it?

Marvel1206:


i have one of your products tho (Itel1503)

the battery has been giving me problems lately..How much is your new battery or can a better battery capacity be gotten to it?

Sorry about your battery challenge. A new battery cost 1500 naira and can be gotten at any Carlcare service Centre or authorized retail smartphone shops

itelMobileNG:

We have itel 1505 and 1550. Both of them are 1GB RAM phones.
Official specs for both are attached

Thanks for your response. what are their prices ?

My itel 1452 bricked and after flashing the stock ROM, I have changed the touch pad more than three times but it will still spoil after one week. I don't know what to do again

Ebukaidoko:
My itel 1452 bricked and after flashing the stock ROM, I have changed the touch pad more than three times but it will still spoil after one week. I don't know what to do again

Hello there, sorry about the challenges you have faced.

This situation would require you to visit the nearest Carlcare office for technical support

humblesteve:

Thanks for your response. what are their prices ?

Recommended retail price for itel 1550 is 23,000 naira and 20,000 naira for itel 1505

neomatrix1027:
1. When will you stop producing phones that has standard 3G on sim 1 and 2G on sim 2?
2. When will you stop producing phones with single-core spreadtrum processors?
3. When will you start using Mediatek processors?
4. When will you start pushing OTA updates on Itel devices?
5. And when are you going to stop producing CRAPPY 512MB OF RAM?

Thanks for your feedback.
We are presently working on OTA updates and we would push them out before the end of the year.
We are also working to produce better processors and very soon, the minimum RAM phone from itel mobile would be 1GB RAM.

Thanks for opening of this official thread for lover of ItelMobile phones, it clearly shows that you put your esteem customers FIRST and you're out to attend to their needs and complains..........

We Nigerians needs to realise that, there are phones which are meant for different purposes, that is why there are 512 RAM, 1G RAM, 2G RAM, etc, also 2megal pixel, 5mega pixel, 8mega pixel like that.

No phone company will give you complete what you want, and if there is, then you should not expect the price below 200k.

Don't expect 6.0inch screen, 7000mAh, 5G RAM, 4LTE, 16mega pixel, 64ROM, and expect the price to be less than 30k.

Define your want and go for your needs in phone, if u're picture freak person, then go for higher pixel camera phones and if u're gamer go for ur 5.5 inch with 2G RAM. Define your needs and go for it, seriously you will be happy. Shalom

As for me "I rock it1550"

emperor650:
Thanks for opening of this official thread for lover of ItelMobile phones, it clearly shows that you put your esteem customers FIRST and you're out to attend to their needs and complains..........

We Nigerians needs to realise that, there are phones which are meant for different purposes, that is while there is 512 RAM, 1G RAM, 2G RAM, etc, also 2megal pixel, 5mega pixel, 8mega pixel like that.

No phone company will give you complete what you want, and if there is, then you should not expect the price below 200k.

Don't expect 5.5inch screen, 7000mah, 5G RAM, 4LTE, 16mega pixel, 64ROM, and expect the price to be less than 30k.

Define your want and go for your needs in phone, if u're picture freak person, then go for higher pixel camera phones and if u're gamer go for ur 5.5 inch with 2G RAM. Define your needs and go for it, seriously you will be happy. Shalom

As for me "I rock it1550"

Thank you very much Emperor for your detailed and honest opinion feedback and explanation. Hopefully, many people would understand better.

Hope you are enjoying yout itel 1550

emperor650:
Thanks for opening of this official thread for lover of ItelMobile phones, it clearly shows that you put your esteem customers FIRST and you're out to attend to their needs and complains..........
We Nigerians needs to realise that, there are phones which are meant for different purposes, that is while there is 512 RAM, 1G RAM, 2G RAM, etc, also 2megal pixel, 5mega pixel, 8mega pixel like that.
No phone company will give you complete what you want, and if there is, then you should not expect the price below 200k.
Don't expect 5.5inch screen, 7000mah, 5G RAM, 4LTE, 16mega pixel, 64ROM, and expect the price to be less than 30k.
Define your want and go for your needs in phone, if u're picture freak person, then go for higher pixel camera phones and if u're gamer go for ur 5.5 inch with 2G RAM. Define your needs and go for it, seriously you will be happy. Shalom
As for me "I rock it1550"

Nice one... But, I will keep rocking one of these Airtel data plan for blackberry subscriptions jare

512mb ram is a mess. Your camera quality are low. The prime II camera looks like 0.3megapixel and not 8.0mp... Battery issues.. This is where you need to improve. I sell itel phones and I know the kind of preaching I have to do before I sell them. I will say you guys are doing good in terms of affordable price for smartphones.

i have problem wth one of your product the it1505 that i bought recently it all started one morning when i wake up wanted to switch the phone on, on switching it on i noticed something that it hanged on the itel logo for hours and later the screen went blank and displayng only white ever since then i have not been able to use it. pls help any solution to it?......