Barely, two days after saying the job cuts, which started from South Africa will not affect Nigeria, the MTN Nigeria on Thursday, announced the sack of 65 workers, including divisional managers in its Nigerian operations.

In a press statement announcing the sack, MTN Nigeria said the move will help it embark "on an aggressive plan to refocus its customer service operations towards the next generation customer care."

The affected 65 permanent staff from the customer relations unit, include "60 customer care representatives, two managers; two supervisors; and one manger on suspension."

Staff performance reviews

In an email response to NEXT on the matter, Funmilayo Omogbenigun, the general manager of corporate Communication of MTN Nigeria, said, "The disengagements followed a series of internal reviews in the Customer Relations Division, specifically related to performance, values and standards.

source:  http://234next.com/csp/cms/sites/Next/Money/Business/5483811-147/story.csp

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