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Nairaland Forum / Nairaland / General / Business / #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model (25193 Views)
#worstcustomerserviceinnigeria @jumianigeria Vs @dstvng / Any One With Idea Of A Reliable Delivery Companys / Are You Depressed With Heavy RETURNS Due To Courier Palava (2) (3) (4)
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Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by JAtoms: 2:36pm On Apr 02, 2017 |
JUMIA SHOULD HAVE OUTLETS / MINI POST OFFICE IN EACH CITY |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by Nobody: 3:12pm On Apr 02, 2017 |
chronique:true i think there is form of orientation these companies has given them not to enter any body's compound, like those konga delivery men will not enter ur compound. |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by bamasite(m): 3:24pm On Apr 02, 2017 |
ImadeUReadThis:YOU ARE VERY CORRECT! I WANTED TO ALSO ADD THAT. IF YOU ARE A BUYER, YOU CANNOT HELP BUT FEEL DISGUST WITH THE LOW QUALITY ITEMS SELLERS​ PARADE AND SOMETIMES TOTALLY DIFFERENT FROM WHAT IS DISPLAYED. MY EXPERIENCE BUYING A XIAOMI POWER BANK THERE FORCED ME TO CONTACT XIAOMI DIRECTLY TO BUY FOR MYSELF AND FEW OTHERS THAT APPRECIATE QUALITY. MY BROTHER SAW A NICE MALE WATCH AND ORDERED IT. HE WAS SHOCKED WHEN A SMALL LADIES WATCH WAS DELIVERED TO HIM. HE PAID THE DELIVERY MAN OUT OF PITY. THE PROBLEM WITH THIS IS THAT IT STRESSES FEW GENUINE MERCHANTS LIKE US WHO INSIST ON QUALITY EVEN IF IT MEANS VERY LITTLE PROFIT TO US OR LOW SALES 1 Like |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by profbabatunde: 4:20pm On Apr 02, 2017 |
[url= https://www.youtube.com/watch?v=NCTpkEPGxGU][/url] |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by ajl: 5:11pm On Apr 02, 2017 |
The solution is simple. Jumia should implement biometric data (photo only) capture once a user click payment on delivery. More so, capture their address from a state issued ID during sugn-up if they choose payment on delivery as an option to deliver products to them in the future. You already have it stuck in their mind that you will come for them if something go wrong on delivery. And most importantly Jumia should state categorically that the biometric data is being collected for security purpose. I am not sure Jumia have "risk" or "de-risk" their entire delivery model very well. If I find it okay to bring a product to your door step without you paying, then you should be okay with me collecting additional information on you. Here in the West, product delivery work fine most times because payment are done with credit cards, and the bank/seller has your biometric data already. Even if any of these big companies opt for the payment on delivery option they will surely put a layer of security in between to guarantee delivery agents security; especially in the USA where many people carry arms lawfully. How can you send an agent to a stranger"'s den who could potentially be a criminal. Jumia may be putting money before the lives of their delivery agents. (*writer is a scientist and inventor) |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by factwriter(m): 5:38pm On Apr 02, 2017 |
prettyboi1989: I am not fantasizing, this is a business investment valued well at over a hundred million Naira. Enacting personal security mechanism is very well within the reach of any serious company of such standing. Have you ever heard of any Dangote haulage being hit (robbed) anywhere within Nigeria or even across West or Central Africa? Where security is Concern we mustn't lose hope or be discourage by our police ineptitude, we should explore technology and innovations, it works. |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by Nobody: 5:50pm On Apr 02, 2017 |
factwriter:who would want to steal heavy bags of cement? or boxes of sugar in the middle of the road? on the flip side they may have an armed personnel in the truck with the driver that are most likely there to prevent extortion along d road. Provision of security is left in the hands of the police. where there is limitation in the availabily of security personnels the ecommerce companies can only improvise to reduce risks associated with delivery. these companies dont own the goods they sell, they only make a percentage off the profit gained from the sale of the products. so it will be in their best interest to reduce cost of operation and delivery risks. 1 Like |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by akocce(m): 6:22pm On Apr 02, 2017 |
chronique:this is simply d best option, why would anyone want a stranger like a random delivery man to enter their house? Sounds fishy enough, and also why would a delivery man enter a customer's house? I was meet d delivery guys outside my gate! This is what the company should should hammer on when training their staff. 2 Likes |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by MVLOX(m): 6:59pm On Apr 02, 2017 |
hermosa7: Dis is quite brilliant 1 Like |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by cybriz82(m): 7:36pm On Apr 02, 2017 |
donnie: lolzzzzzzzz...no mind dat one..ask am weda na him go dey charge d drone battery for air... 1 Like |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by Codes151(m): 8:55am On Apr 03, 2017 |
After the old fools will say we are not ready to take over!! Will obj or atiku reason like these young Nigerians?? See lovely ideas both on fb n nairaland... |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by donnie(m): 10:34am On Apr 03, 2017 |
cybriz82: |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by donnie(m): 10:37am On Apr 03, 2017 |
Tazdroid: Boys can turn night to day if need be. |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by cybriz82(m): 12:11pm On Apr 03, 2017 |
donnie: shoot abi stone...? wetin drone fit carry cn a drone raise a ps3 console..e b like daf guy no knw wetin b drone. |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by cybriz82(m): 12:17pm On Apr 03, 2017 |
SalamRushdie: period n simple as Abc...all dis talk abt drone..goods below 20k...bla bla prrrrr e no go work..they shud always meet outside on d street,bus stop.brt bustop,fastfood outlet..simple. 1 Like |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by cybriz82(m): 12:28pm On Apr 03, 2017 |
some people will see stuff worth 5k on jiji..n ask you to bring it for them from ikotun to lekki...can u imagine |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by donnie(m): 1:37pm On Apr 03, 2017 |
dacza: |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by AuroraB(f): 7:44am On Apr 04, 2017 |
ojobabafemi:And Nigerians no sabi fake Tellers oooooo |
Re: #JumiaNigeria Nigerians Recommend Adjustments To Courier Companys Delivery Model by docjuli(m): 7:45am On Apr 04, 2017 |
edewojames: Yudala has done it before, I wonder why they stopped. It was even televised on ChannelvTV that day. |
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